eWeLink appears to be a legitimate app. The AppsHunter Legitimacy Score for eWeLink is 90 out of 100 points across 7 verification signals from App Store and developer data.

eWeLink User Reviews

Name: eWeLink
Rating: 2.7 (64 reviews)

eWeLink

Shenzhen CoolKit Technology Co., Ltd.

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience27.6% of reviews

Neutral12.3% of reviews

Negative experience60.1% of reviews

~ Based on 1,701 written reviews from the US App Store.

What users say

Summarized from real user reviews of eWeLink. Based on 64 reviews and a 2.7/5 average, it highlights the 5 positives and 6 negatives reviewers mention most about this Utilities app.

Positive things

👍Easy to use
🚀Quick response time
💡Integrates with Alexa and Google Home
👍Reliable performance
👍Flexible scheduling and automation

Negative things

🐛Connectivity issues
🐛Pairing problems
🐛Frequent app crashes
🐛Unreliable device control
🐛Buggy firmware updates
🔒Privacy concerns

Is eWeLink Safe?

eWeLink has mixed safety signals based on user ratings. AppsHunter Safety Score for eWeLink is 58/100.

This assessment is based on 64 user ratings, with an App Store average of 2.7/5.

Safety Analysis

42.2% of ratings point to a safe experience

0.0% of ratings suggest some concerns

57.8% of ratings point to a risky experience

~ Based on 64 App Store ratings for eWeLink.

Is eWeLink Legit?

eWeLink appears to be a legitimate app. AppsHunter Legitimacy Score for eWeLink is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

excellent

Aplicativo muito bom

Mukas_bnu

12 days ago

Response from developer

Hello! Thanks for your feedback. Portuguese (Brazil) push notifications were added within the past few days. Please update the eWeLink app and check again. If notifications are still arriving in English, feel free to contact us at support@ewelink.zendesk.com so we can check further.

Idée d’ajout

Je trouve qu’il manque dans la programmation par exemple de volets roulants, la programmation à la seconde.

Par exemple si mon volet s’ouvre entièrement en 7 secondes, et bien je pourrais paramétrer une ouverture de 2 secondes pour avoir un filet de soleil qui me réveille le matin.

SuRVoLT69

16 days ago

Response from developer

Hello! Thanks for sharing this use case. We can see how second-by-second timing would be helpful for partially opening roller shutters. Please send your device ID to support@ewelink.zendesk.com, and we’ll pass your request on to our product team for evaluation.

Pretty Sure Data Harvesting

Bought two bulbs from Amazon to work with this app. Neither bulb worked. Had to create an account. One defective bulb okay, two is suspicious

none97-09

a month ago

홈설정에서 홈 순서 조정 좀 할 수 있게

어플 잘쓰고 있는데요 홈 순서 좀 조정할 수 있게 해줘요

초칠아

a month ago

Response from developer

Glad to hear you're enjoying the app! Do you mean reordering the devices on the Home screen? If so, tap the “…” menu on that page and select “Reorder devices” to arrange them as you like. If you have any other requests, feel free to contact us at support@ewelink.zendesk.com.

SONOFF bridge pro

Вроде всё устаканилось, устройства перестали массово выпадать из сети. Осталась проблема с умными розетками Sonoff. Периодически не работают. В приложении не открыть их свойства, настройка: «Ошибка. Попробуйте ещё раз». Созданные сценарии с розетками не работают, а при создании новых сценариев, в списке устройств розеток нет.

<Виктор>

a month ago

Response from developer

Hello! Thanks for the update. For the Sonoff smart plug issue, please try powering the plugs off and back on first. If the error persists or the plugs still can't be used in scenes, please send the device IDs, screenshots, and further details to support@ewelink.zendesk.com so we can investigate.

FINGER WEG! Datenkrake.

Titel sagt alles.

GDNA?44?(3,2&2;&2

a month ago

Response from developer

Hello! We understand your concern. eWeLink takes user privacy seriously. App permissions are requested to support relevant features and device control, and you can review and manage these permissions in your phone's settings. If you have any specific privacy concerns, please contact us at support@ewelink.zendesk.com.

Seems to work but one control device only

The app seems to work OK to turn my Sonoff ceiling fan controller on and off. I initially had a hard time connecting the device to the app, but once it was connected the connection between the app and the device has been good.

The worst thing for me is that the service allows connection of only one control device at a time. This is annoyingly inconvenient since I have multiple iOS devices. Logging into the service on my phone’s app logs my iPad’s app out and vice-versa, making the widget useless since you have to open the app and log into the service every time one device is out of reach.

HuntingPudel

a month ago

Assinatura

Fiz 2 assinaturas pra mim e pra minha esposa pra conseguir usar o CarPlay.
E não dá pra usar os dois CarPlay com o mesmo dispositivo compartilhado!!
Que lixo !!!!
Gastei dinheiro a toa !!!!!!!
Não paguem a assinatura não vale a pena !!!
Gostaria que devolvessem meu dinheiro!!!

Zadirrrr

2 months ago

Response from developer

Hi, sorry for the frustration. What you described is supported with eWeLink subscription plans. Please note that CarPlay works with Scenes, not direct device control. You may need to use Home Sharing so the member account can use the Home's Scenes in CarPlay. Guide: https://ewelink.cc/ewelink-carplay/. or email plans@ewelink.cc for help.

Problemas

Sistema as vezes não informa

Eder.itj

2 months ago

Response from developer

Hello! Could you please share more details about what information the system fails to provide? Please send the related device ID and screenshots to support@ewelink.zendesk.com so we can better understand the issue and check further.

Absolut falsche Zahlen

Bei kWh Preis von 40Cent zeigt mir die App mehrere Milliarden Cent an Kosten an. Und das nur im letzten Monat innerhalb von 5Std und mit einem einzigen Smart Plug. 🫣

Im letzten Jahr inkl letzten Monat sollen es dann plötzlich 54Cent sein. 🤨

Ademantium

2 months ago

Response from developer

Hello! Thanks for bringing this to our attention. Could you please send your device ID and screenshots of the kWh price and cost records to support@ewelink.zendesk.com? We'll take a closer look.

Change user name email address

Used for years now and the App is getting better and better but how do I change my account email address?
And …
Why is it a problem if I log in from more than one device?
And …
The corners of the app on and iPhone are desensitised and require constant pushing when doing doing things like changing settings.
And …
Siri - when can we use?

DocklandsDalrymple

2 months ago

Not easy

Don’t reliability work

Kurtis L.

2 months ago

Never worked!

If I could give it zero stars, I would!This “ smart” light bulb never worked! It never went into breathing mode. It said it paired with the lightbulb, but it never turned on. I tried in multiple places in my house and it never turned on even though it’s connected to the Wi-Fi. Waste of my money.

B.garr

2 months ago

Can't change WiFi networks

Ridiculous. Support is not answering either

alobebane

2 months ago

Impossible de mettre en widget la température

Je l utilise avec des capteurs de temperature. On peut mettre des scenes et des actions en widget mais impossible d afficher juste les capteurs de temperature !

zast

2 months ago

Response from developer

Hello! Do you mean you'd like to add your temperature sensors directly to a widget to view their readings? Please send your device ID to support@ewelink.zendesk.com so we can better understand your request.

Poor

Can’t update to new software version for temp humidity device Sonoff

Misza89

2 months ago

Cannot use it in multiple devices

Year is 2026 and yet you cannot sign into your account in multiple devices. It kicks you out from other device. This is ridiculous.

hcancelik

2 months ago

Sonoof painel

No setting new wallpapers on the notification panel.

magno26

3 months ago

Response from developer

Hello! This setting is related to the device itself rather than the eWeLink app. We recommend contacting the device seller for further assistance with changing the notification panel wallpaper setting.

Can’t use

The second next button on android car player cannot be pressed, please fix it.

Can’tUse123

3 months ago

Fehlerhaft

Es lässt sich die Zeit nicht richtig einstellen. Aus 0 Stunden und 20 Minuten Timer werden nach dem Speichern 23 Stunden 20 Minuten, und das kam schon mal vor, wurde behoben und jetzt wieder.
Außerdem habe ich ca. 20 Smarte Steckdosen und wenn ich nur eine bedienen will, ist genau diese dann offline.
Bitte beheben. Danke.

Hr.Cooles

3 months ago

Response from developer

We understand how frustrating this can be. For the timer issue, please first check that your time zone is set correctly under Profile → Settings → Time Zone. As for the offline devices, please make sure they're connected to a stable 2.4GHz Wi-Fi network. If the problem persists, please send your device ID and more details to support@ewelink.zendesk.com, and we'll take a closer look.