eWeLink User Reviews

eWeLink
eWeLink
Shenzhen CoolKit Technology Co., Ltd.

Customer Experience

Positive experience27.6% of reviews
Neutral12.4% of reviews
Negative experience60.1% of reviews

~ Based on 1,691 written reviews from the US App Store.

What users say

Is eWeLink Safe?

eWeLink has mixed safety signals based on user ratings. AppsHunter Safety Score for eWeLink is 57/100.

This assessment is based on 59 user ratings, with an App Store average of 2.6/5.

Safety Analysis

39.0% of ratings point to a safe experience
0.0% of ratings suggest some concerns
61.0% of ratings point to a risky experience

~ Based on 59 App Store ratings for eWeLink.

Is eWeLink Legit?

eWeLink appears to be a legitimate app. AppsHunter Legitimacy Score for eWeLink is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Seems to work but one control device only

The app seems to work OK to turn my Sonoff ceiling fan controller on and off. I initially had a hard time connecting the device to the app, but once it was connected the connection between the app and the device has been good.

The worst thing for me is that the service allows connection of only one control device at a time. This is annoyingly inconvenient since I have multiple iOS devices. Logging into the service on my phone’s app logs my iPad’s app out and vice-versa, making the widget useless since you have to open the app and log into the service every time one device is out of reach.
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Change user name email address

Used for years now and the App is getting better and better but how do I change my account email address?
And …
Why is it a problem if I log in from more than one device?
And …
The corners of the app on and iPhone are desensitised and require constant pushing when doing doing things like changing settings.
And …
Siri - when can we use?
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Not easy

Don’t reliability work

Never worked!

If I could give it zero stars, I would!This “ smart” light bulb never worked! It never went into breathing mode. It said it paired with the lightbulb, but it never turned on. I tried in multiple places in my house and it never turned on even though it’s connected to the Wi-Fi. Waste of my money.

Can't change WiFi networks

Ridiculous. Support is not answering either

Impossible de mettre en widget la température

Je l utilise avec des capteurs de temperature. On peut mettre des scenes et des actions en widget mais impossible d afficher juste les capteurs de temperature !

Poor

Can’t update to new software version for temp humidity device Sonoff

Cannot use it in multiple devices

Year is 2026 and yet you cannot sign into your account in multiple devices. It kicks you out from other device. This is ridiculous.

Sonoof painel

No setting new wallpapers on the notification panel.

Can’t use

The second next button on android car player cannot be pressed, please fix it.

Fehlerhaft

Es lässt sich die Zeit nicht richtig einstellen. Aus 0 Stunden und 20 Minuten Timer werden nach dem Speichern 23 Stunden 20 Minuten, und das kam schon mal vor, wurde behoben und jetzt wieder.
Außerdem habe ich ca. 20 Smarte Steckdosen und wenn ich nur eine bedienen will, ist genau diese dann offline.
Bitte beheben. Danke.
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Response from developer

We understand how frustrating this can be. For the timer issue, please first check that your time zone is set correctly under Profile → Settings → Time Zone. As for the offline devices, please make sure they're connected to a stable 2.4GHz Wi-Fi network. If the problem persists, please send your device ID and more details to support@ewelink.zendesk.com, and we'll take a closer look.

Alle Entwickler entlassen

Es gibt wirklich nichts was daran gut ist

Response from developer

Hello! We're sorry the experience didn't meet your expectations. Could you share what went wrong or which parts you think could be improved? If possible, please send more details or screenshots to support@ewelink.zendesk.com so we can better understand and help.

Senaryo düzeltmesi

Senaryo yapıyorsun cihaz açıkken elektrik gidip gelince cihaz kapanıyor tekrar açman gerekiyor çok saçma zaman saati yerine nasıl tercih edelim

Not able to pair the device with wifi

Not able to pair the device with wifi, so it id useless

Sonoff switch

Can’t get it to pair. The app doesn’t detect it when in pairing mode

Primera apps que no se instala

Arreglen eso es la primera apps que no puedo instalar intente en un 13pro más y dos iPad y caso perdido no se puede instalar

Junk

Junk

Please Better Version on iPhone Air

I’m using iPhone Air but seems my button back is way too up, so I can’t reach unless use gesture to back. Some information not readable because of the toggle hidden by island of front facing camera. Please fix it in next update. I think this only happen on iPhone Air that not same like iPhone Pro Max’s dimension.
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Tragedia

Pełno reklam, nieintuicyjna obsługa, podłączenie panelu sonoff po qrcode nie odbędzie się bez przejścia przez ogromną ilość bezsensownych kroków w apce… wstyd, że sonoff w ogóle używa tego softu (sprzęt robią świetny). 15 minut testów i mi wystarczy. Dziękuję.

Data collection app

Requires an online account and location information.

All this for a simple temperature sensor.

I do not accept those requirements. Returning for refund, as this was not disclosed by the reseller.