Brussels Airlines User Reviews

Name: Brussels Airlines
Rating: 4.8 (1461 reviews)

Brussels Airlines

Lufthansa Group Digital Hangar GmbH

✈️ Travel

Customer Experience

Positive experience43.6% of reviews

Neutral6.8% of reviews

Negative experience49.6% of reviews

~ Based on 280 written reviews from the US App Store.

What users say

Summarized from real user reviews of Brussels Airlines. Based on 1.5K reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

🚀Fast and efficient
👍User-friendly and easy to navigate
💡Useful features like automated check-in and flight updates
🚀Robust and stable platform

Negative things

🐛Frequent technical issues and bugs
🔒Lack of login/account functionality
🔒Restrictive check-in requirements
🐛Unreliable boarding pass delivery
🐛Crashing and freezing issues

Is Brussels Airlines Safe?

Brussels Airlines appears safe based on user ratings. AppsHunter Safety Score for Brussels Airlines is 96/100.

This assessment is based on 1,461 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience

1.6% of ratings suggest some concerns

2.5% of ratings point to a risky experience

~ Based on 1,461 App Store ratings for Brussels Airlines.

Is Brussels Airlines Legit?

Brussels Airlines appears to be a legitimate app. AppsHunter Legitimacy Score for Brussels Airlines is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Easy

Easy In…
Thank You…
Rumi.

Rumiv

15 days ago

Mot de passe

Lors de la saisie du mot de passe, iOS me propose la sélection d’un numéro de carte bancaire à la place de la gestion des mots de passe. N’y aurait pas un problème de la cellule ?

je veux y croire

a month ago

Nombreux retards!

Je déplore régulièrement de nombreux retards aux conséquences vraiment pas cool!

AÏSSA L

a month ago

Mr Nyawunding Conteh

Excellent service

pa conteh

a month ago

Vuelo operado por Air báltico

Avión pequeño però nuevo muy espacioso

Pep de bcn

a month ago

No hay forma

Imposible inscribirse, no se reciben los mail de enlace, no hay forma de conectarse, imposible gestionar una reserva. Que desastre señores!.

gaiaielmar

a month ago

Bagages

Ha j’ai aimé voyager avec vous mes ya trop d’exigencer avec les bagages en mains

Jolie femme k’

2 months ago

Flights to Armenia

The flight to Armenia of 4h+ business class are not comfortable. Premium economy chairs or screens on the chairs for the business class would make a huge difference!

Kr,
Jemma Arslanian

Brussels Airlines Client

2 months ago

Please fix the app!

App crashes everytime I open. Updated app and still crashes.

lttsiz

2 months ago

Excellency

This was my second time and can say nothing but keep up with the excellency.

Mbegane

2 months ago

I can’t login

Absolutely rubbish app , I don’t understand how people make booking in this airline ? Do anyone have the same issue? Just can’t log in to the app keep asking me travel id what ever , just make me very frustrated

Bernat30

2 months ago

Funciona bien

Todo correcto ! Buena App - de momento ningún problema

Chrisje1972

2 months ago

Goeie service

We vliegen af en toe met Brussels Airlines. Mijn man is 2m. Voor op het vliegtuig een handicap. In principe moet je er voor bij betalen voor een plek met veel beenruimte. Maar als ze de plaats met veel beenruimte vrij is, mag hij er bij Brussels Airlines steeds plaats nemen.
En de crew is steeds vriendelijk!

Fie9000

2 months ago

Gros bug à corriger !

Gros bug avec paiement par voucher et solde restant par carte : on arrive sur une page avec un « forbidden » et rien ne se passe ! Renouvelé par deux fois !

Elsalex79