Update
I’ve been using Bryx Mobile over a couple years now this really is great app Everything was working fine until this new update. My phone used to be on silent and the critical mode will go through now my phone is still on silent and the critical messages don’t go through and sometimes my phone is not on silent. I still get a delay for getting the call couple months ago I was working fine. I had no problem with this app until the update. I don’t know what you guys did with it, but I would appreciate you guys fixing that this was one of the number one apps to use in the Fire and EMS world and I don’t wanna lose that support that you guys had through the years.
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Latest update
This latest update is not user friendly it is hard to navigate and difficult to see units please go back to the old platform
**Update**Recent update terrible
**Update**
They fixed the maps issue, now you can choose your own app for navigation. Thanks!
Having to go into settings to pick your rig is still a pain. Would be nice to have it back somewhere on the home page
The most recent update moved all the notifications for rigs even deeper into the system. Half of the rigs aren’t even listed under the filters. Have to go into settings to see all of them to choose which rig you want notifications for. For departments where you move around each shift so you change notifications for rigs often this update is a pain!
Additionally, they have removed the ability to change which mapping app to use for routing. Now forced to use the garbage Apple Maps app.
They fixed the maps issue, now you can choose your own app for navigation. Thanks!
Having to go into settings to pick your rig is still a pain. Would be nice to have it back somewhere on the home page
The most recent update moved all the notifications for rigs even deeper into the system. Half of the rigs aren’t even listed under the filters. Have to go into settings to see all of them to choose which rig you want notifications for. For departments where you move around each shift so you change notifications for rigs often this update is a pain!
Additionally, they have removed the ability to change which mapping app to use for routing. Now forced to use the garbage Apple Maps app.
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Recent update terrible
The most recent update moved all the notifications for rigs even deeper into the system. Half of the rigs aren’t even listed under the filters. Have to go into settings to see all of them to choose which rig you want notifications for. For departments where you move around each shift so you change notifications for rigs often this update is a pain!
Additionally, they have removed the ability to change which mapping app to use for routing. Now forced to use the garbage Apple Maps app.
Additionally, they have removed the ability to change which mapping app to use for routing. Now forced to use the garbage Apple Maps app.
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Latest UI isn’t a great step
The latest UI update is terrible, they removed formatting on the job details list so now it’s just a massive wall of text hard to parse. Small little changes like this can make it go from great to a pain to use and parse
New interface is not practical
The new interface makes seeing apparatus much more difficult, the map is slow to load, and it is more difficult to locate calls. Please go back to old interface
Horrible update
UI changes for IOS is horrible. Also can no longer use google maps for mapping (apple maps places wrong location when navigating unlike google maps).
Don’t update
New update is trash, not even sure how to change which apparatus I can get tones for anymore. I’ve gone through all the tabs on the settings and not a single one takes me to the list of apparatus I could select to turn on/off from prior to the update.
Exceeds our needs
BRYX has done a wonderful job keeping our staff informed. This app is used by all our members. It’s a great primary and backup, when our stations lose internet connectivity. I love that we can add surveys to either an address or a square mile! I will always recommend BRYX for Fire and EMS.
New UI is Worse
The new UI update made the app much more clunky. For example, changing notification settings involves opening several more menu pages than the previous version. This is much more tedious for people who are members of multiple agencies.
New update
Was great until this new update. It takes forever to figure out who’s responding. And the colors are just all over the place.
Used to be great as now almost has become useless - vendor compatibility
This app used to be amazing and provide good quality data for our department and responders. Unfortunately, due to a recent update within our dispatching stack. The value of this application has diminished to almost useless. While we get the initial Page, it doesn’t provide us with any information and we seem to get all the data about our incident 3 to 5 hours later. Our regional Dispatch uses IMC so Bryx may not be the sole root cause, however, there is clear challenges here between the incompatibility of regularly used dispatching software in the solution. I hope these vendors are able to work together to provide a fix so that responders are provided with timely information.
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Need real time information for events
Excellent UI and interface. However, not all dispatch information is provided until AFTER the incident. There is no real time information on units responding, all the call notes from the EMD, unit status cannot be seen until the call has been completed.
Car Play Functionality
Thank you, for the Car Play access. If possible, it would be great if the following items were added.
Navigation options for apps to use.
Notes with time stamps, and updates for call to see while enroute.
With that said, the app is funtional and works well.
Navigation options for apps to use.
Notes with time stamps, and updates for call to see while enroute.
With that said, the app is funtional and works well.
Scanner
After the latest update the scanner feature only works when the app is left open. Any ideas? Otherwise a decent alternative for FD notifications
Works well
App works well and agree with others that there are delays at time. It would be great if this also worked with Apple Watch.
Find a better app.
Awful support, if that of any. UI / alerts are half broken. Parsing is a joke. The commercial really had us intrigued but after zero support after countless emails we moved on.
Works well… usually
It works well most of the time. However, there are occasions with noticeable delays between devices - it’ll go off in the rig 30 seconds before my phone/vice versa.
Also, since switching to iPhone, I’ve noticed that it completely mutes the phone when the app is open. Any audio that is playing will pause when the app is open.
Also, since switching to iPhone, I’ve noticed that it completely mutes the phone when the app is open. Any audio that is playing will pause when the app is open.
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Good but
It’s a great app but how do I get my agency to accept my request
App crashes
App crashes when I open it then I restart it then it’s fine it started when I last updated it
