Otp failure while buying new sim
I have been trying to buy a new BSNL SIM from the app but the app will not take me beyond the first step because whenever I try to get the OTP in the first stage, it throws an error 502.
Payment gateway not working
SBI ePay not working BillDesk is working
Not accessible
OTP is not receiving while in abroad even with international sim
Appreciate developer’s response
Thanks for the update. I’ve updated the app and will check how it performs.
Just one feedback after using the new app. I still feel the older BSNL app was much smoother and more responsive. The screen also fitted better in the old app. In the new app, the content looks slightly stretched/zoomed out, which makes the overall UI feel a little less natural. I’m attaching screenshots of both for comparison.
Also, when I click on some of the options in the new app, there is a noticeable lag before the next screen appears. The app eventually opens the option, but the response doesn’t feel as quick as the old app.
One more suggestion I’d like to share. Since mobile numbers are now frequently recycled and allotted to new customers, it would be really useful if BSNL could show some basic history of the number to the current customer. For example, when the number was first activated and, before it was allotted to the current customer, when it was last active and when it was deactivated.
This would be quite helpful for customers who get a recycled number, especially when they start receiving calls/messages or facing issues related to the previous user.
Overall, I appreciate the improvements in the new app. Just sharing these points based on actual usage, as I feel the older app was smoother in these aspects.
Just one feedback after using the new app. I still feel the older BSNL app was much smoother and more responsive. The screen also fitted better in the old app. In the new app, the content looks slightly stretched/zoomed out, which makes the overall UI feel a little less natural. I’m attaching screenshots of both for comparison.
Also, when I click on some of the options in the new app, there is a noticeable lag before the next screen appears. The app eventually opens the option, but the response doesn’t feel as quick as the old app.
One more suggestion I’d like to share. Since mobile numbers are now frequently recycled and allotted to new customers, it would be really useful if BSNL could show some basic history of the number to the current customer. For example, when the number was first activated and, before it was allotted to the current customer, when it was last active and when it was deactivated.
This would be quite helpful for customers who get a recycled number, especially when they start receiving calls/messages or facing issues related to the previous user.
Overall, I appreciate the improvements in the new app. Just sharing these points based on actual usage, as I feel the older app was smoother in these aspects.
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Response from developer
Thank you for your feedback. We’re sorry for the inconvenience caused by the automatic logout and repeated OTP issues. We’ve addressed these issues in our latest app update. Please update the app to the latest version and let us know if you continue to face any problems. If the update resolves the issue for you, we’d really appreciate it if you could consider updating your rating. Your feedback helps us improve and means a lot to our team. Thank you for your patience and support!
Background colors
Background color are not ip to the mark…old app color looks good..pls improve colors
