Don’t bother - terrible app
The app doesn’t let you call sitters unless you confirm a job with them. How is a parent meant to confirm someone they have never spoken to. Just a way for the app to increase their “reported bookings” (you can cancel the booking if you don’t like the sitter after speaking to them). What a waste of time for parents and a waste of my £39.99. Definitely deleting after my subscription is done.
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Great, Still Room for Improvement
We have been using this app solidly for the last year and half. When I say solidly, I mean we have bookings every week day save for bank holidays.
The premise is amazing, you do pay for it without a doubt, but we have continued with this app over another agency.
That said, the user functionality is somewhat frustrating and it does not make it easy to view the bookings. When you have the level of bookings that we have, clear visibility is a massive benefit and time saver, which we desperately need with the child responsibility that we have.
Plus side, it is easy to book and specify what you need and the payment process is easy with Apple Pay a good element.
Down side, looking back at your bookings afterwards when trying to reconcile finances is an absolute pain in the proverbial. There is no option to export them to excel and how they are shown is not user friendly and time consuming.
This app has to be developed further to make it better for the consumers, it is already falling behind in terms of what is offered.
The premise is amazing, you do pay for it without a doubt, but we have continued with this app over another agency.
That said, the user functionality is somewhat frustrating and it does not make it easy to view the bookings. When you have the level of bookings that we have, clear visibility is a massive benefit and time saver, which we desperately need with the child responsibility that we have.
Plus side, it is easy to book and specify what you need and the payment process is easy with Apple Pay a good element.
Down side, looking back at your bookings afterwards when trying to reconcile finances is an absolute pain in the proverbial. There is no option to export them to excel and how they are shown is not user friendly and time consuming.
This app has to be developed further to make it better for the consumers, it is already falling behind in terms of what is offered.
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£5 fee for every booking is too much
Now I just do a small booking to get their numbers and book outside the app, if it was more reasonable I wouldn’t
Parents Judged Before the Job
I recently tried the Bubble babysitting app but decided to delete it.
One of the main issues for me was that parents are required to upload a profile photo before sitters can respond. I understand basic safety measures, but this felt unnecessary and uncomfortable. It creates a situation where sitters can potentially judge parents based on appearance rather than the actual childcare requirements and suitability.
The way it works is that parents post their requirements, and then sitters review both the job details and your profile (including your photo) before deciding whether to respond. That dynamic didn’t sit right with me.
I also found the subscription fees and overall costs quite high for both parents and sitters. Interestingly, as soon as I deleted the app, I was offered site credit to stay — which didn’t leave a great impression.
Overall, I wasn’t impressed and didn’t feel comfortable using the platform.
One of the main issues for me was that parents are required to upload a profile photo before sitters can respond. I understand basic safety measures, but this felt unnecessary and uncomfortable. It creates a situation where sitters can potentially judge parents based on appearance rather than the actual childcare requirements and suitability.
The way it works is that parents post their requirements, and then sitters review both the job details and your profile (including your photo) before deciding whether to respond. That dynamic didn’t sit right with me.
I also found the subscription fees and overall costs quite high for both parents and sitters. Interestingly, as soon as I deleted the app, I was offered site credit to stay — which didn’t leave a great impression.
Overall, I wasn’t impressed and didn’t feel comfortable using the platform.
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Lovely experience
Always have a good time booking sitters with bubble. The apps easy to use and the sitters are always great.
Annoying UX
Every step feels like I’m filling a government form. Want to book a nanny? First, you need to plan your schedule for the next 8 weeks and declare it on the form. Want to book a dog walker? Please enter every detail about your dog on the form. It’s super annoying. You’re supposed to bring people together, not harvest data. Also just found out Bubble was broadcasting my home adress openly to everyone including people i haven’t contacted or booked.
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Glitchy App
We’ve found some great sitters here which is the the plus side. However the app is deeply frustrating. It’s not user friendly at all. You can’t easily at a glance see all your booked sits or add them to your calendar. Booking or paying seems to lead to click wheel of death as it tries to figure out whether to execute the command. On several occasions it’s been unclear if my payment has gone through. Or if my sit has been booked.
I’ve been left disappointed when booked sits simply disappeared. Or sometimes it’s showing duplicate bookings for same date and time.
On a couple occasions it’ll keep prompting me to pay though my bank shows the money has been taken.
On one occasion - it added £10 per hour to sitters fee without any warning or notice then after the fact said it was a Bank Holiday. Having to dispute things is not what any new parent wants or even has time to be doing and customer service are a little slippery before admitting fault.
Tried to hire a full time nanny with the service and they ghosted.
There’s a lot that’s good about Bubble but many processes and the app need to be significantly improved.
Given this is a premium service one would expect a better designed and more functional app.
I’ve been left disappointed when booked sits simply disappeared. Or sometimes it’s showing duplicate bookings for same date and time.
On a couple occasions it’ll keep prompting me to pay though my bank shows the money has been taken.
On one occasion - it added £10 per hour to sitters fee without any warning or notice then after the fact said it was a Bank Holiday. Having to dispute things is not what any new parent wants or even has time to be doing and customer service are a little slippery before admitting fault.
Tried to hire a full time nanny with the service and they ghosted.
There’s a lot that’s good about Bubble but many processes and the app need to be significantly improved.
Given this is a premium service one would expect a better designed and more functional app.
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Doesn’t work
I keep getting a text code but it won’t let me create an account
App doesn’t work
Been trying to set up an account. I keep getting the code as a text message, then the app will log me out and say I need to sign in as a parent. Well I’m trying to create a parent account but clearly there is no way to create an account at the moment.
Getting worse and worse
I am a heavy user of the app, using it nearly daily for our school pick up. The nannies are amazing.
Bubble take an insanely high percentage from sitters
I’ve been a nanny for over five years, working both independently and with reputable agencies, so I know the industry well. Bubble, unfortunately, is one of the worst platforms I’ve encountered. Not only does it unfairly push down sitters hourly rates in order to stay competitive, but it also takes a staggering 25% commission from whatever I earn. This is completely unreasonable, especially considering the lack of support and the overall experience on the app.
For parents, I would strongly recommend looking elsewhere. In fact, Facebook groups often offer a much better experience, as sitters can receive a fair wage without the platform exploiting them. If you're a nanny, don’t waste your time with Bubble
For parents, I would strongly recommend looking elsewhere. In fact, Facebook groups often offer a much better experience, as sitters can receive a fair wage without the platform exploiting them. If you're a nanny, don’t waste your time with Bubble
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Not usable for me
I just get stuck in a loop and can't search for nannies. Not usable.
Alba
I liked it! Thanks 😘
App doesn’t work
App doesn’t allow parent to enter zipcode to find sitters in the area
Love the new app
Great update!
Lifesaver
My partner and I were struggling with childcare for a while after moving away from family. We found an amazing babysitter just down the road from us on Bubble. Great app and great customer service
Bubble saves the day!
I can’t count the number of times that Bubble has been saved the day for inset days, nursery sickness etc! Lucy who comes at the moment is so lovely and the kids love her so much!!
A lifesaver
Bubble helps my family so much. My parents live quite far away so I love booking someone on Bubble when we need an extra pair of hands.
Every sitter has been wonderful and I’m always recommending the app to friends!
Every sitter has been wonderful and I’m always recommending the app to friends!
Great back-up care app
Great app, easy to navigate, fantastic customer support!
Best app to find help locally
Bubble has been a game changer for us for almost 3 years now. We have found childcare and help at home in our local area with the loveliest, kindest people. They are all vetted and have been extremely reliable so far
