James
Absolutely fantastic to be able to book a Norland Nanny so easily. We’ve been using the app for a couple of years now and every nanny we’ve booked has been fantastic! If only we could keep them full time 😎.
Wonderful App and brilliant service
The app is clear, easy to use and make bookings. It really reassuring that Marvellous is partnered with Norland College, as all nannies are highly trained and vetted. In addition to the brilliant nanny service, there's a host of useful content when looking for recipie ideas, games to play or general advice. Great comms with founder Ella, who is super responsive and on hand if you have any questions.
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Great app
Love this app, helps me find I can trust at short notice
Outstanding service from beginning to end
We used the Marvellous nanny app to enable trusted care whilst we traveled internationally to London.
The whole process was seamless and there was help provided to ensure that my unique situation, coming from overseas, did not hinder the ability to use the platform and book excellent Nannies. The app functionality is personalised and the support using the app was outstanding.
The two Nannies we used were both professional, caring and conscientious. We could tell they had experience and training to a very high level. It provided a great sense of ease and enjoyment to our trip.
I highly recommend this app and we will use it again without any question or doubt.
The whole process was seamless and there was help provided to ensure that my unique situation, coming from overseas, did not hinder the ability to use the platform and book excellent Nannies. The app functionality is personalised and the support using the app was outstanding.
The two Nannies we used were both professional, caring and conscientious. We could tell they had experience and training to a very high level. It provided a great sense of ease and enjoyment to our trip.
I highly recommend this app and we will use it again without any question or doubt.
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App super glitchy
The app is really glitchy, couldn’t sign up, error message at photo upload, had to reinstall a few times to get it to work. It loads very slowly and it feels like the app hasn’t been updated recently, it’s a great idea but really need to improve the tech. Annual fees are high but I guess that’s also the barrier to keep it more exclusive.
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Response from developer
Hi Jules042, Thank you for taking the time to share your detailed feedback, we are really sorry you have found the app experience less than excellent. We are not aware of any specific issues related to photo upload or signup, but will double check these features before our next release. If you have time, we would really appreciate you contacting us via our support section in the app so that we can address any issue you have. Ella and the team are working really hard to make the nanny booking experience the best in the UK, we are always here to help. Thank you, Marvellous Team
