Bueno Y Sano App User Reviews

Top reviews

A few problems

The app does not have contact information in case of app issues.

The app does not list the hours of operation at each location or warn when closing time is approaching.

The progress bar isn’t working right. As I picked up my order, the app said my order was still being prepared. I showed this to the workers. As I was driving I got a notification they received my money. As I got home it said my order is ready to be picked up. It’s stuck in that phase. Hopefully it will eventually say Completed.

The Tip percentage should be based on the base price, not including taxes. You might want to fix that to avoid a potential class action suit.
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Payment

I have tried at least a dozen times to place an order on the app. Once you go to check out it says sorry can not process payment.I removed the credit card that was on there.Then tried to put a different card on. Then I was told it wasn’t able to add a payment method. I also tried to use Apple Pay. That also would not go through.
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Tip on taxes?

The recommended tips should be calculated on the base price before taxes are applied, not after taxes are applied.

Works fine for me

I ordered through the app and paid with Apple Pay. No complaints.

Can’t order via app

Apple Pay and manually adding a card would not work. App doesn’t work for it’s intended purpose , to order food.

Can’t pay on app or website

Impossible to order anything

Can’t use gift cards

Why sell them if we can’t use them?

Don’t order delivery

Don’t bother trying to get delivery through this app. They use DoorDash and something goes wrong every time and the store can’t help me when I call them. I was excited at the convenience of having the food delivered using the app but nothing about my experience has been convenient.

Not great

When I open the app the main screen is the map for deliveries. Can’t find my rewards anywhere. Can’t get to the main screen

Cant order pequeno

Can only upSize. Until then, no bueno.

Apple Pay doesn’t work

App functions well, easy to use. But you can’t checkout with Apple Pay, even after the update advertising it!

Meh

The old app worked much better. This newer app for Bueno doesn’t earn rewards and won’t accept some major credit cards. So far a let down.

Easy to use!

Very easy to use