Would like more features
Going from an Inreach to this (not by choice) I would really like to see more features. A map view would be very useful. Not sure what that would look like in the app but if I have to also use my phone, I should get the red carpet.
That aside, no real issue with the app as far as functionality.
That aside, no real issue with the app as far as functionality.
A big improvement, I recommend.
Very good app now and really great coverage.
Worthless ripoff
DO NOT, I repeat, DO NOT use this!! It didn’t work where there was no service and they won’t cancel your subscription for a year!! I’m out $480 for my husband and I for these pieces of junk.
The app that could literally kill you
That’s not a hyperbolic title. The most recent versions of the app require users to be logged in, which requires data coverage. I’ve started hikes and been logged out by the end.
While the app may be useful for entertainment purposes, it is completely unacceptable to have a safety application which logs users out routinely and arbitrarily, and does not allow a login without the coverage which makes satellite communications meaningless.
While the app may be useful for entertainment purposes, it is completely unacceptable to have a safety application which logs users out routinely and arbitrarily, and does not allow a login without the coverage which makes satellite communications meaningless.
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Good app
App works well, does what it says, if you have the satellite device from them
Not the best but works
It is not the best satellite messenger. But it still work. I have subscribed one more year. Will see how it goes. May need to switch if it does not improve.
Keeps on logging out
The new version of the app keeps on logging out when the Bluetooth beacon is disconnected. So if you are out of cellular network and it logs out, there is no way to continue using the app to send messages.
3x price increase
Raised monthly fee 300% overnight without notice.
Don’t do it!
The device did not work and was returned after 7 days and the $59.99 mandatory annual subscription was cancelled within the 14 day window but the company has not responded to emails nor issued a refund. Not worth it.
Meh
How the app works is not intuitive and there doesn't seem to be a F.A.Q. or instructions anywhere on the developers website for message recipients to learn how to use the app. App badge does work but I can’t confirm having received a notification on the banner.
Great app
Great app and service for when I’m on the trails
Absolute Trash
THIS DEVICE/APP CANNOT BE RELIED ON. I’ve taken this out of cell service twice. My wife has never received any of the messages I’ve sent her. My brother finally received something but once he responded I got a message that I’d exceeded my monthly allotment of messages and get this: needed an internet connection to manage my subscription. I was unable to send or receive any further messages. Dead in the water. IF I COULD ACCESS THE INTERNET WHAT WOULD I NEED A SATELLITE MESSENGER FOR?! This unit is going back to REI. BUYER BEWARE.
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I’d love to give it a real rating…
I tried a handful of times to sign up for the app… it won’t let me. Just loading… loading… loading…
Figure it out, please
(iOS)
Figure it out, please
(iOS)
Does not work!
The design concept is good as is the packaging, but neither the app nor the device work. After the initial pairing/registration between the app, device, and account creation, the app was unable to connect or re-pair with the device. I never once was able to send a test message. Then, no response from tech support, so I’m now in a “pending cancellation” status. Need to check to make sure there are no charges to my credit card before deleting my account.
This is so bad I almost wonder is this is some sort of fake service scam to generate revenue.
This is so bad I almost wonder is this is some sort of fake service scam to generate revenue.
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Doesn’t work in Canada
This messenger service doesn’t work in Canada
AMAZING CUSTOMER SERVICE!
I had my Defy stolen, so I contacted Tim. It took him quite a while to get ahold of me. I wanted to make sure my account wouldn’t be charged, etc. Tim with Bullitt was amazing! Not only did he help me with my account, but he sent a whole new unit! I got it the next day! If you have an issue, I highly recommend contacting them directly. Tim was so helpful.
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DO NOT USE THIS COMPANY
I had my Defy stolen, so I contacted Tim and almost 2 months later, not even as much as a response. I got an email saying it’s time to renew my account, it came with a year of service, did not even get that. I emailed and said I don’t want to renew my account. I then emailed Tim to discuss and ask him if my card would be charged, no response, emailed again, no response. Emailed a third time today. Good luck ever connecting to an actual satellite, would NEVER trust this to call SAR! AVOID THIS COMPANY AT ALL COSTS!!!!
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Can’t even access the message part of app
This is absolutely horrible. Utter trash. I bought two Motorola devices and set up accounts, downloaded apps, etc. and now the app does not even provide for Messages only accounts and dashboard accessible and when reboot recaptcha just cycles over and over … so many issues. It’s hard to believe this app is four years old. Still feels like it’s early alpha stages. I highly recommend no one purchased this product until they can put together proper support.
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Not reliable
When I send a satellite message to my wife's iPhone she doesn't get a notification unless the Bullitt app is open, or she opens it later. Great, so I need immediate response due to an emergency but I have to wait for her to open the app to see the message, or hope she already has it open. I notified Bullitt support 2 weeks ago and they said it's a known bug they are working on. One FW and two app updates later and it still doesn't work. Follow up with support and "we're still working on it, so sorry". My InReach account is still active thankfully and I will return this thing if it's not fixed in the next week.
UPDATE: I gave up on Bullitt and returned the device for a refund. The problem now is that after canceling my subscription and numerous support conversations, I cannot delete my account and payment info because it says I have an active subscription. Nor can Bullitt figure out how to cancel my account. Clearly the Bullitt SW Dev team has done an incredibly poor job with no hope of ever getting this right. DO NOT buy into this failed product and app.
UPDATE: I gave up on Bullitt and returned the device for a refund. The problem now is that after canceling my subscription and numerous support conversations, I cannot delete my account and payment info because it says I have an active subscription. Nor can Bullitt figure out how to cancel my account. Clearly the Bullitt SW Dev team has done an incredibly poor job with no hope of ever getting this right. DO NOT buy into this failed product and app.
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Button on website doesn’t work
Can’t activate on desktop or app - WTH
