Great App!
It’s great to be able to see that my children are enjoying themselves and not stressing. I also love how easy it is to print out the photos from the hearted library. Its accesible to use for all ages and even my parents can enjoy looking at photos of their grandchildren!
Nice Niche App, Limited Features
This app fills a unique niche and does its core job. That said, it also feels like a product that has focused more on serving a specific audience than on building out the overall app experience.
Many of the quality-of-life features you’d expect from a mature app are missing. For example, you can’t save email drafts, filter messages by person, or take advantage of other basic productivity features that have become standard elsewhere.
Many of the quality-of-life features you’d expect from a mature app are missing. For example, you can’t save email drafts, filter messages by person, or take advantage of other basic productivity features that have become standard elsewhere.
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Love hearing from my camper 💜
At first glance, the app is a bit glitchy and not the most user-friendly, HOWEVER the customer service is outstanding! They will help you in any way they can, and are so calm and polite. Very professional. The kids are tech-free, and land-line calls are quite scarce, so I love being able to “mail” letters to my camper and get hand-written “bunk replies”. I really enjoy getting all the photos from camp with tagged pics especially of my child; I can also send a picture from home — even with the basic package! I’m normally a very frugal person, so believe me when I say that it’s worth every penny. :) Enjoy!
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Lots of challenges this year!
So many challenges with this app! Had to delete and upload multiple times, change my password multiple times. Won’t let me log in. Nothing but issues. And, the costs went up from last year! I don’t think anyone is monitoring the usability and certainly not managing the bugs!
VERY hard to use- dysfunctional
I’ve struggled with this app for years, and it never improves. Very difficult to use, the website isn’t better. Since this is not cheap to send notes to our kids at camp, I would expect it to be more user friendly.
