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Burger 21 Patty Perks

Burger 21 Patty Perks

Burger 21 Patty Perks App

3K ratings
79 reviews
🍔 Food & Drink
🛍️ Shopping
Free

Details

Released
October 5, 2014
Updated
July 9, 2025

Features

Developer

GrillSmith Restaurant Group LLC
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Burger 21 Patty Perks screenshot #1 for iPhone
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Burger 21 Patty Perks screenshot #5 for iPhone
Burger 21 Patty Perks screenshot #6 for iPhone
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❓5 answered
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About

This app allows members to order food ahead for pickup or delivery, earn loyalty points on purchases, and redeem rewards. Members can also track their progress, share feedback, and access exclusive deals and offers.

✓Order ahead for pickup/delivery
✓Earn loyalty points
✓Redeem rewards
✓Track loyalty progress
✓Pay with phone
✓Exclusive member deals
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What users say about Burger 21 Patty Perks

Reviews of Burger 21 Patty Perks are mostly negative: the Food & Drink app is rated 4.8/5 from 3K App Store ratings. What users like most: fresh and good quality of beef, friendly and quick service. Top complaints: app issues (crashes, freezes, bugs), delivery/address issues with app updates. Summarized from real user reviews.

Positive things

  • 👍Fresh and good quality of beef
  • 👍Friendly and quick service
  • 👍Consistently good food
  • 👍Awesome burgers and sauces
  • 👍Rewards program

Negative things

  • 🐛App issues (crashes, freezes, bugs)
  • 🐛Delivery/address issues with app updates
  • 🐛Rewards program problems (points not tracking, unable to redeem)
  • 🐛Payment/ordering issues (no guest option, unable to add/remove items)
  • 🐛Outdated password rules and security features
See all reviews

What's New in Burger 21 Patty Perks

4.0.3

July 9, 2025

- UI Improvements.

User reviews

Most RecentHighest RatedLowest Rated

Annoying

I shouldn’t have to make an account to order a burger, why is there no guest checkout? And why is there no apple pay option either in 2026?
HHdhdhejebfjwvdvdvahd

Closed on July 4 - no notice

The Ballantyne location is closed with no warning - hoping we can be refunded for our online order. The Georgia location is open…?
DWDave H in Waxhaw

Awful, Broken App

What is wrong with apps these days? Nothing works. Login doesn’t work, password reset doesn’t work. Eventually it let me log even though my password was “incorrect”. Just horribly built. Also why does it require email and phone and 50 other forms to sign in? We are ordering burgers mot filling out tax documents.
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Jjeddidite

It was not spectacular this time

I had to go inside. Last time I texted for one number and they brought my order to me.
MNMarluce N

Online order forces account- no guest option

Took over 20 min, re-entered order, address and cc 3x… don’t be greedy getting customer data. Just give guest option
AAnnoyedtaken
See 74 more reviews

Developer apps

Grillsmith Fire Club
Grillsmith Fire Club

by GrillSmith Restaurant Group LLC

🍔 Food & Drink

(330)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

4 issues

App not recognizing valid addresses for delivery

Bug

Rewards points not tracking properly

Bug

Inability to add/remove items or customize orders

Bug

Crashes and freezes when trying to place orders

Bug
✨

Requested Features

5 requests

Add Apple Pay option

Feature

Improve rewards program (based on spend, not just visits)

Feature

Enhance user experience (more intuitive design, ability to view menu at all times)

Feature

Fix delivery/address functionality

Feature

Improve password and security features

Feature

FAQ

What does the Burger 21 Patty Perks app do?

The Burger 21 Patty Perks app allows members to order food ahead for pickup or delivery, earn loyalty points on qualifying purchases, and redeem available rewards. It also provides access to exclusive member specials and offers.

How do I earn rewards with the app?

You earn rewards by making qualifying purchases through the app. For every $1 you spend, you earn $1 of Perks progress. You can then track your Perks and receive Patty Rewards.

Is the Burger 21 Patty Perks app free to use?

Yes, the Burger 21 Patty Perks app is free to download and use. There are no in-app purchases or ads mentioned.

Can I pay with my phone using this app?

Yes, the app allows you to pay with your phone when you are in the store. This offers a convenient way to complete your transactions.

What are the benefits of being a Patty Perks member?

As a Patty Perks member, you can order ahead, earn points towards rewards, track your progress, and reach new tiers with increased benefits. You also get access to exclusive deals, offers, and information about Burger 21.