BURGER KING® App User Reviews

Customer Experience

Positive experience45.7% of reviews
Neutral6.9% of reviews
Negative experience47.5% of reviews

~ Based on 2,186 written reviews from the US App Store.

What users say

Is BURGER KING® App Safe?

BURGER KING® App appears safe based on user ratings. AppsHunter Safety Score for BURGER KING® App is 94/100.

This assessment is based on 469,018 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 469,018 App Store ratings for BURGER KING® App.

Is BURGER KING® App Legit?

BURGER KING® App appears to be a legitimate app. AppsHunter Legitimacy Score for BURGER KING® App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The reason the rating is low

The app is one thing , but biggest issue is the restaurant itself because you don’t get your order the right way or even hot.

Poor Customer Service

The app is great! However, the service is horrible. I arrived at the establishment 2 minutes after placing my order. I did literally did not receive my order until 20 minutes after placing the order. I witnessed the employees arguing with each other, ignoring customers, and to top it all off…. MY ORDER WAS WRONG.
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You the best bro

Amazing

Amazing

I love the Impossible Whopper. I choose Burger King over McDonald’s any day.

Service

Always fast and nice. Great timing to online orders. Very pleased.

WHERE ARE THE NEW NUGGETS

Please get them on the app fam

Yep

Works

Food

Most of the time my food is made to my order and fries are nice and fresh but I’d say about 10% of the time that is not the case, would still order from there. BK rules

Can’t sign in

I try to login. It says create account. So I click that. Then it says contact support because you have an account (but wasn’t an option earlier!). Contact support ALWAYS FREEZES. Can’t type or choose options

Don’t ever order through the app

If you place an order through the app directly and there’s a customer service issue, you absolutely get screwed and have no recourse even when the issue falls 100% on BK, their stores and outsourced services.

Nice

Good service

Great deals on the app

Always good deals!

New Receipt Survey Issue

Why change the survey receipt?
It became more difficult to redeem due to logging in email again multiple times. Why not connect to this app? Why does have to be non mobile link?
I prefer getting code and write it on the receipt instead getting redeem link from email.

Decent

It’s a good reliable app

Watermelon sock (just added this so you know this isn’t an ai review or a bot)

Horrible sign up process

I tried signing up but it states there’s already an account and only loops me through sign up process. The contact support button doesn’t work and trying to message developer through the App Store is also difficult. I tried deleting my account but their privacy team stated there is no account. It also says to reply to email if I have any additional questions. However, the privacy request site doesn’t allow you to respond and the email that delivered the link is a no-reply link. Just horrible UX all around.
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Burger King

The food was great, although we were missing the dragon ball drink and the toy from
the dragon ball chicken nugget meal, we still loved all
the food!

Glynn

I have been to many BK’s but the one in Frankfort Ky on Arrowhead ct is by far the best I have eaten in!

Burger King

Man, the whopper i just ate was juicy! Them fries were cooked just right! Soda was crispy definitely got my order well served

Burger

Burger good wife put me on burger king when ive always avoided give her lifetime free burger king she deserves it and all the love in the world.

App is terrible

It doesn’t work most of the time