BURGER KING® App User Reviews
Customer Experience
~ Based on 2,019 written reviews from the US App Store.
What users say
Summarized from real user reviews of BURGER KING® App. Based on 462K reviews and a 4.7/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Easy to use app
- 💰Great coupons and deals
- 🍔High-quality food
Negative things
- 🐛Buggy and glitchy app
- 🤖Poor customer service and support
- 🚫Unable to cancel or edit orders
- 🔄Frequent app crashes and freezes
- 🤷♀️Inconsistent app functionality across locations
Is BURGER KING® App Safe?
BURGER KING® App appears safe based on user ratings. AppsHunter Safety Score for BURGER KING® App is 94/100.
This assessment is based on 462,196 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 462,196 App Store ratings for BURGER KING® App.
Is BURGER KING® App Legit?
BURGER KING® App appears to be a legitimate app. AppsHunter Legitimacy Score for BURGER KING® App is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This location is always fresh. Feels like it is always made to order.
I literally have been sitting here for 30 minutes trying to place my order and it charges me and then refund me and then charges me and then refund me and it won’t let me place an order. I’m trying to use my 25% off that I get with Walmart plus and that’s the only reason I haven’t just gone to the store and ordered this is ridiculous when I tried to talk to the bot to get help. It ended my conversation twice instead of connecting me with someone about the technical issues that I’m having. I’m frustrated and this is ridiculous.
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If you can’t let your employees exercise their first amendment rights then I can’t use your app. Free Palestine!
The app shows menu items which are not displayed in the store. The associate who served us said she had never heard of some of the items showing in the BK app.
I ALWAYS enjoy a deal, and Burger King has them!
Hey came here to Burger King 3 days in a row the chicken club awesome
I love my double cheeseburger Whopper! The App makes it so easy to order and pick it up. The process is surprisingly simple and fast! My order is always ready when I arrive to pick up! Love the App! Thank you!
I love the rewards
Every time I go to order food the app crashes and doesn’t work. You’d expect better from such a large corporation
yum
App does not allow split payment with a gift card
FREE PALESTINE
2nd time ordered a kids meal & the milk was left out. Someone is having reading difficulties. I mentioned this to clerk and they gave us apple juice- I didn’t noticed this until we got home.
BK is by far the worst fast food app out there. Not surprising since the stores in my area suck. No way to cancel orders it sends to the wrong store. If you buy in the store, receipt has a link to claim the points. Not surprisingly, the link returns a 404 Error. Chat feature is a joke. There’s no response in the app. It goes to email, but doesn’t inform you of that. I lost $15 that way, as “cust service” has no way to refund you; but instead of telling you that, they send emails asking for the same information repeatedly until you give up. The only thing the app does consistently is expire your points.
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BK supports Zionism
What good is this app? I go to menu, it says pull to refresh. I do it and get the same message! An endless loop. Thanks for wasting my time. Guess I’ll have to order from McDonald’s.
What’s the point of ordering in the app ahead of time when you still have to wait to get your food and then it’s wrong?!?!
Palestine
I have been tying to place an order for me and my family for at least 10-15 minutes and for the 3rd time my order was cancelled I even lessened what I wanted and it was still rejected with no explanation on what wasn’t available
Got for points for kids meal but kids meal is not listed under points so I’m deleting.
