BURGER KING® App User Reviews

Customer Experience

Positive experience45.0% of reviews
Neutral7.0% of reviews
Negative experience48.0% of reviews

~ Based on 2,019 written reviews from the US App Store.

What users say

Is BURGER KING® App Safe?

BURGER KING® App appears safe based on user ratings. AppsHunter Safety Score for BURGER KING® App is 94/100.

This assessment is based on 462,196 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
4.5% of ratings point to a risky experience

~ Based on 462,196 App Store ratings for BURGER KING® App.

Is BURGER KING® App Legit?

BURGER KING® App appears to be a legitimate app. AppsHunter Legitimacy Score for BURGER KING® App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Always fresh

This location is always fresh. Feels like it is always made to order.

The app refuses to take my order

I literally have been sitting here for 30 minutes trying to place my order and it charges me and then refund me and then charges me and then refund me and it won’t let me place an order. I’m trying to use my 25% off that I get with Walmart plus and that’s the only reason I haven’t just gone to the store and ordered this is ridiculous when I tried to talk to the bot to get help. It ended my conversation twice instead of connecting me with someone about the technical issues that I’m having. I’m frustrated and this is ridiculous.
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Free Speech for Employees

If you can’t let your employees exercise their first amendment rights then I can’t use your app. Free Palestine!

Menu items not available

The app shows menu items which are not displayed in the store. The associate who served us said she had never heard of some of the items showing in the BK app.

Great savings!

I ALWAYS enjoy a deal, and Burger King has them!

3 times a charm

Hey came here to Burger King 3 days in a row the chicken club awesome

Burger King

I love my double cheeseburger Whopper! The App makes it so easy to order and pick it up. The process is surprisingly simple and fast! My order is always ready when I arrive to pick up! Love the App! Thank you!

I love it

I love the rewards

Can’t ever order food

Every time I go to order food the app crashes and doesn’t work. You’d expect better from such a large corporation

I love BK

yum

Sucks

App does not allow split payment with a gift card

FREE PALESTINE

FREE PALESTINE

Milk left off of kids meal

2nd time ordered a kids meal & the milk was left out. Someone is having reading difficulties. I mentioned this to clerk and they gave us apple juice- I didn’t noticed this until we got home.

Worst FF app

BK is by far the worst fast food app out there. Not surprising since the stores in my area suck. No way to cancel orders it sends to the wrong store. If you buy in the store, receipt has a link to claim the points. Not surprisingly, the link returns a 404 Error. Chat feature is a joke. There’s no response in the app. It goes to email, but doesn’t inform you of that. I lost $15 that way, as “cust service” has no way to refund you; but instead of telling you that, they send emails asking for the same information repeatedly until you give up. The only thing the app does consistently is expire your points.
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BK doesnt support their employees

BK supports Zionism

Can’t download the menu

What good is this app? I go to menu, it says pull to refresh. I do it and get the same message! An endless loop. Thanks for wasting my time. Guess I’ll have to order from McDonald’s.

Still waiting

What’s the point of ordering in the app ahead of time when you still have to wait to get your food and then it’s wrong?!?!

Free Palestine

Palestine

Rejected orders

I have been tying to place an order for me and my family for at least 10-15 minutes and for the 3rd time my order was cancelled I even lessened what I wanted and it was still rejected with no explanation on what wasn’t available

No kids meal

Got for points for kids meal but kids meal is not listed under points so I’m deleting.