BurgerFi User Reviews

What users say

Top reviews

Clean & Delicious

Best burgers, chicken, and fries around!

Extra Friendly and Helpful

The employees Christy and Ty at the PGA Burgerfi were super helpful and friendly after a lot of struggles with ordering on the app. :)

Slightly inconvenient

Screens not working must order online

Fay was great!

The app didnt function well, so Fay was very patient and helpful

Guest is not guesty

So i download app, choose guest and still have to create account? Why bother to allow me to choose guest?

Always great food and service

Great service here always. Great burgers and shakes as usual at BurgerFi

No ApplePay

App needs ApplePay

App not working too well

Couldn’t redeem a free fry and couldn’t order urban style fries. Don’t know why????

Buggy features

The reorder feature doesn’t work…

Not tech savvy- pain

Place takes forever to make the food so I tried to use the App = is a pain. It is almost 2026 and you don’t have Apple Pay or android? Why having an app?

Recent update makes app non functional!

Whatever the developers did recently made a good app suddenly a useless app. Bummer.

Amazing food

Love this place

Mikes order on the App

I just tried to order on my app on my phone to get the special two burgers two fries and two drinks for $22. You can’t make any edits to the hamburger online you cannot ask for no bun. You cannot add any toppings. Basically you have to buy it like it comes.
The app is not user-friendly at all very difficult to use and order from it makes you wanna go into the store and just tell them what they want but the only way to get the promo is you have to use the app and I don’t think that’s fair they should be able to scan my QR code on my account and give me the coupon that you put out there
Love the food, great hamburgers, great onion rings it’s just a hassle too order sometimes.
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Good app

My only issue with it is that I sometimes cannot order things such as the potato bun option or the Beyond Burger on the app, despite them being available at my location.

App glitches

The app sometimes glitch or it won’t pick up when I make an order.

Nightmare

The app is a nightmare you have to type forever everything and it takes centuries to get it done

Awful

Would not let me set up account.

Veggie burger

Taste good

Mad

Downloaded for free fry- no fry!

Great burgers

Yes