So many issues
Very buggy app
Still Broken
It has almost been 2-months since an update was pushed which bricked the app. This is completely unprofessional for a Bank this size and for services people depend on daily. If I can’t reliably access my accounts, then why stick around?
Required update?!
I will not update my phone because it will slow down my iPhone 14 and now I cannot access my bank information on my phone. That is ridiculous. Do some more programming to make the update work for older updates
Complete Failure
I intentionally decided not to update the app due to all of the negative reviews in April. Today I was forced to update and now just get the cloud background and app never loads. Why force an update that breaks something that’s working. Complete and unacceptable failure in the age of digital banking.
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unable to use app
The app being broken and unusable for weeks is completely unacceptable.
Update Error Still Not Fixed
It’s been almost a month since the update that crashed the app and still no resolution… 🫠
???
won’t load after last update
Needs Update
The latest update ruined the app. It’s literally just the clouds background and the login screen never loads. I have to inconvenience myself and use my laptop to access my accounts.
update app
havent been able to use app since recent update just sits on the cloud screen
App has been broken for weeks
Since early April the app doesn't load at all, just shows Busey logo. Was working perfectly fine before, beforehand 5 stars
App does not work
Every time I try to open the app it’s just the cloud background. What happened to this app?
App is not working at all
Always worked well before but now it’s just a cloud background for a few days. Please fix the app I use it constantly
Not Working
Since the last update, my app no longer works. When I launch the app, it sits on the cloud background and does nothing else. Please fix.
Not working
Since the new update my Busey app does not work
Latest update doesn’t even allow for login
The app has been decent enough to check balances, pay bills and individual people, and deposit checks. But the latest update (on 4/16/2026) doesn’t even show the login screen when you open the app - it’s only the background cloud image. I even checked to my phone software to make sure that’s up to date and it is. This update has rendered the app 100% useless.
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Load screen glitches
Since the last update. I can’t get past the cloud background to even access my account like a previous review also stated in the comments. Please fix
3.33.0
Ever since the latest update, I can’t access my accounts. When I open the app, it just shows the blue-sky backdrop and doesn’t even attempt to scan biometrics or let me input a pin. I live out of state and can’t bank in person, so the app is essential for me and I need this fixed soon.
No longer works
Can't get past the cloud background
Unable to Open After Update
After the recent update, I’m unable to even get to the login screen after opening the app.
Michael Mora
Best employees at the Bloomington Illinois bank on veterans and Mercer
