JDH
Don’t have all the same information as old app. Accrued interest doesn’t show up on any accounts. Like old app much better.
Had problems with bill pay, not as friendly as old app. May not use the new app as much as old app.
Had problems with bill pay, not as friendly as old app. May not use the new app as much as old app.
Poor busey
Slow outdated just like buaey bank
The old version was way better
This new version is way too clunky and harder to use. The picture function for check deposits was better on the last version. So was the bill pay option. This version is cluttered clunky and difficult to use. Go back to the old version. There’s no good reason it needed changed.
Busey Mobile
Great service
Zelle
Worse Zelle system, receiving or sending money is a nightmare
Not impressed
Hard to get into. Not as user friendly as the older version.
Look at other banks
Use the word statements. Difficult to find to download on both iPhone and a Mac. Depending on the screen hard to find Logout. One more
Problem but can’t remember. Look at design of Bank of
America, Chase and others. Just copy them to find out how the big banks do it.
Problem but can’t remember. Look at design of Bank of
America, Chase and others. Just copy them to find out how the big banks do it.
Missing feature?
I no longer see a place where you can enter notes about transactions. This was very useful. I hope this is going to be brought back. Also when I tap on the provide feedback link, the screen just goes dim and takes you to a page to provide feedback but you can’t actually do so🤷♂️ it’s also annoying that you can’t zoom in on check images. Previous app so much better
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Going backwards…
This “new” digital system takes online banking back 10 years with no real time alerts and a dashboard you can’t customize. Alerts are a day late, arriving once a day at around 7 a.m. If you have more than one alert it totals them and you have to login to see the breakdown of individual alerts. Adding an optional memo to an internal transfer gets buried several screens in rather than displaying it with the activity. Very inconvenient.
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Bring back the old app
This app is far less user friendly. Don’t know why they had to change it. If it not’s broke, why “fix” it?
The New Busey App
The new app is easy to navigate and user friendly.
Great Bank
Awesome Bank and the app is easy to use.
Clunky
App is a C+ at best. The UI is mediocre and clunky format and buttons. It’s just an okay app. No really performance issues just don’t really like the layout and navigating
New website is great
The new website is SO much easier to navigate. Much more intuitive with fewer clicks- thanks
New app sucks!
The old app was fine as it was. This new app is garbage
Average at Best
Some features of the old app were not carried over into the new one which is very disappointing
Upgraded app is adowngrade
I don’t know the reason Busey decided to redo its mobile app, but it doesn’t work very well. Zelle hasn’t worked at all on my phone or my MacBook since they changed the app. App designers don’t think like normal people. Before releasing a new app, Busey should test it with a cross section of their consumers. Maybe a redesigned app is a good idea. Too often it is simply confusing. This app removed a feature I relied on
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Elizabeth
Very professional & quick.
Friendly
All the tellers and staff are courteous and usually friendly and happy appearing
App view
I wish there was a quicker update process, and that added/subtracted funds were in chronological order. Better layout knowing how much money came and went
