Worst Banking App
Since whatever update they did, Face ID no longer works. I’ve never been able to do mobile deposit because no matter how I take it, where I take, use the flash, natural light, it can’t read the amount on the checks because it winds up so blurry. It’s an extremely simple and kind of boring app.
Worst banking app
The regular dollar bank app is great. The business app does not work on a regular basis. Half the time I cannot deposit checks.
Just poor overall
1) Have had trouble depositing checks via the mobile app. Scan the check but it is refused. I email support and I’m told the app doesn’t like it because there are asterisks used in the printing process. 🙄 2) Face ID fails repeatedly. When you email support they give you the spew to delete and reinstall, restart your phone. What a waste of time! It does nothing. 3) information available via the app is minimal at best. You can see the amount of a debit but not to whom each one is for. 🤦🏻♀️ Good grief. You would think a bank looking to do business with business owners would make as much information available as possible
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Response from developer
The update issue has been resolved, please try again. If you need additional assistance, please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM.
Unusable-take your $$$ to a bank that values customer satisfaction.
I was looking forward to saving some of my valuable time by skipping a trip to the bank and using the mobile deposit feature on this app, but as every single review will point out, this app is horrendous and it’s clear that Dollar Bank wants their business customers to switch to banks that embrace technology.
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Just poor overall
1) Have had trouble depositing checks via the mobile app. Scan the check but it is refused. I email support and I’m told the app doesn’t like it because there are asterisks used in the printing process. 🙄
2) information available via the app is minimal at best. You can see the amount of a debit but not to whom each one is for. 🤦🏻♀️ Good grief. You would think a bank looking to do business with business owners would make as much information available as possible
2) information available via the app is minimal at best. You can see the amount of a debit but not to whom each one is for. 🤦🏻♀️ Good grief. You would think a bank looking to do business with business owners would make as much information available as possible
Show more
Response from developer
The update issue has been resolved, please try again. If you need additional assistance, please call 1-855-282-3888, Monday - Friday from 8:30 AM - 5:00 PM.
