If you have any issues good luck
The customer support is apparently different from regular CSpire Wireless. If you try to use the chat feature you're better off slamming your face into a table. The chat acts like it's a real person but it's all automated bots that are completely useless. I've been trying to activate and port a number over for two days now. I'm glad it didn't work because I think I've dodge a bullet. This is the worst experience I've had with wireless cell provider.
They relaunched as CSpire Switch because CSpire Solo was so bad it's the same thing. New name and branding but same terrible customer support.
They relaunched as CSpire Switch because CSpire Solo was so bad it's the same thing. New name and branding but same terrible customer support.
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Response from developer
We hate to hear you're having trouble. Could you please chat with us at https://www.cspire.com/web/wireless/byod so we can better assist you?
Pure garbage
I’ve been trying to do this for over a week. No matter what credit card, bank card/ debit I use, it always shows network error. I’ve chatted with so many agents over the course of the last week. Why can’t cspire just offer you $35/month if your device is paid for? I’ve given serious thoughts to going to AT&T and getting basically the same plan through them. If I could give it no stars I would.
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Response from developer
We hate to hear you're having trouble. Could you please chat with us at https://www.cspire.com/solo/ so we can better assist you?
Bad app developers
It would be nice if the app actually worked so you could sign up. The pages reload constantly. Hope the service is better than the app developers. If not, $35 is too much.
Response from developer
We hate to hear you're having trouble. Could you please chat with us at https://www.cspire.com/solo/ so we can better assist you?
Good business model - TERRIBLE app and website
I have encountered bugs on this service that I have not encountered anywhere else. Basic things like the log in and resetting your password not letting you click the confirm button despite all the fields being correctly filled. This service is so secluded from the mainline that the staff at my local store did not know it existed. I think it’s a good idea in theory but, wow, there should have perhaps been a transition period where store staff could help circumvent this software.
I would continue this service if not for the unreliable consumer facing software.
I would continue this service if not for the unreliable consumer facing software.
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Response from developer
We hate to hear you're having trouble. Could you please chat with us at https://www.cspire.com/solo/ so we can better assist you?
Worst experience EVER.
This has been horrible trying to get my phone activated. Please don’t download this. Its a horrible app and there is nobody to help you!
Response from developer
We hate to hear you're having trouble. Could you please chat with us at https://www.cspire.com/solo/ so we can better assist you?
