C User Reviews

C-Tow
C-Tow
C-Tow Marine Assistance Ltd

Top reviews

Doesn’t sync with account

While I have membership if I try to log in with the app it just says it doesn’t recognize the credentials. Waste of time

Fast response

Captain Middleton was great. My boat was taking on water at an alarming rate due to a series of mishaps. He arranged for emergency haul out at a nearby boatyard. We were able to get the boat out of the water really quickly.

Not helpful

Lost propulsion when shaft broke. Took a long time to get a call back from a C-Tow boat captain to get a tow to a nearby marina. They were five hours away and indicated that coverage for service is inconsistent (reiterated by others sharing their experience). Will not renew subscription since we didn’t get the service when needed.
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C Tow App features

The app features and capabilities are next level, I used to use 3-4 apps to get my tides, wind, weather it’s all on the C-Tow app congrats very happy with this on my phone 👍

CAA for the water

We are based out of Friday Harbour on lake Simcoe. Heard about this Service and the app from a friend and downloaded it the day after we got our boat this year. Never registered it but fully planned on doing so… procrastinated until stuck in the middle of Cook’s Bay on Canada Day weekend. Captain John of C-Tow to the rescue. For a very reasonable price, pulled us to safety at Lefroy Harbour Marina. (Had to pay as you need to register 48 hrs prior to use). The App is solid, price to register is fair and service was excellent.
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App

I’m trying to open the app and it will not work

Off-water features

This great app also works on-shore with roadmap & gps location & nearby businesses contact info.

Can’t even login

App needs some work. Can’t even login to my account. Just sits there and does nothing when I username and password and hit ‘login’. Hard to rate the app with that kind of start.

Be careful

Very questionable operators who are well known around the marine industry for employing the bottom of the barrel. And they will use any loophole or reason to get out of their obligations.

Wonderful App

We haven’t needed the service thankfully but use of the app re tides etc is very convenient. it opens every time and having the LAT and LONG displayed right next to the highlighted emergency call button would be very useful! Thank you for creating this app.

T-TOW

Est-ce que nous pourrions avoir au moins l’application en français s’il vous plaît pour le Québec. Merci.

SCAM ALERT

we were just stranded on the ocean. When i called c-tow to use my admiral package he refused to tow us unless we paid him extra $ on top. We ended up having to call the coast guard. You should know they are scamming people in life threatening emergencies.

No tide data for Pacific coast

Cannot get any tide data for south west coast (Vancouver) area. App says “no data available, please check your connection” even when I’m online with a solid signal.
Also, app should keep you logged in or at least remember your login info so you don’t have to scramble to look it up in an emergency.
Except for those 2 things I’d give the app 4.5 stars.
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Great app BUT

Doesn’t keep you logged in. I can imagine the panic trying to find your login info while sinking in the Georgia straight!

App Augments a Great Service

C-TOW provides a truly great service along British Columbia’s Southern Coast. Even if never used its good to know membership dues help maintain resources that increase the backup and safety of small craft mariners 24/7. The APP is simple but extremely handy for members. Knowing your location it instantly defaults to showing marine weather and tides in your area. Its GPS and map/compass functions even provide rudimentary course/speed information in real time. One of it’s most important features is however not for your reference, but C-TOW’s. Logged in members with tracking enabled can be followed in real time on C-TOW screens. Excellent if not transmitting AIS and an augment if if so. Remember in reality it is tracking your device not boat. Be kind and close App when on land! 5 stars if/when it quits re-requesting login at every turn and when full member/vessel information is synced between it and web version.
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Doesn’t work

It won’t even get my membership info, just has an icon that turns and locks the app
Not much use let’s hope if I need the service it works.

Multi purpose marine app. Awesome

Great!

Wonderful

Great little app. Love the extra features like weather update, tides and the cheat sheet with navigation lights and markers. Departure check list is a great idea. Well done.

C-Tow

We are very happy with the C-Tow app. It contains much of the content we'd have to search out on several other sites. Having weather, maps, tides and quick contact all together is what we were looking for. Of course the C-Tow membership is great peace of mind.
Sea 'n' Tea

Very Good app

This is an amazing app.