Alway issues
In the last few months it does not even scan well. Spins for minutes, then alerts that this ticket won't scan. By the time I finished scanning, I could have looked them up and checked myself, which I am starting to do now instead. Whoever beta tests these apps. should be fired.
Updates every 2 seconds
Just why — there are updates every other day
unethical business practices
Can't check tickets after hours?? just a joke of an app, good thing it was a gift scratch, Don't wast your money giving it to the state, save it for foooddd...
Always Down
App always says something wrong with their system.
Absolutely Horrendous
Seeing doubles for the buttons in the botttom. Able to change passwords, but keep saying my passwords are incorrect. The app is broken since like 2 weeks ago.
Doesnt work anymore
Cant log in says update app, theres no updates, please fix your app
Doesnt work right
This app sucks. We had 3 powerball numbers. All white and it said sorry try again
How many others have been scanned and wrongly identified?
Hope people investigate this company and its compliance!
How many others have been scanned and wrongly identified?
Hope people investigate this company and its compliance!
Can’t sign in
I’ve changed my password 4 times and no matter what I change it too it says wrong password
Updates
On the “you must update the app” message, how about providing a link that takes you straight to this page?? Many of my apps do this.
Broken since update
App was last able to update data on 8/5. Since then I am getting the “data not able to update” message. App help takes me to a blank page.
Cannot Log In
Been trying to log in for the past few months and reset the password. It kept saying that my email login is incorrect even after they sent me an email saying otherwise. For an establishment that makes millions and millions of dollars each month, I do not understand why they cannot fix this error.
Zero out of five stars
I second the reviews saying the app has been broken the last year. I don’t know what changes they made but I cannot get into my account to submit my second chance draw tickets no matter how hard I try. I’ve changed my password multiple times, deleted and redownloaded the app and I always get the same error messaging. Starting to feel like a scam at this point. I also cannot get in via laptop/desktop.
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App has trouble updating jackpot amounts
I constantly get an error that “updates could not be processed…” and the newest jackpot amounts won’t update except occasionally. App also doesn’t work anytime you’re traveling outside the US.
Constantly force an update
Once every 3 times i try to go in, it forces an update. I understand there are fixes they are constantly pushing but i dont get force update that much for my mobile banking apps even…
Scanner does not work
iPhone se3 and its camera does not work with app. Limited amount of past draw dates are shown.
Slow app
For an app that does not require so much graphic this is a very slow app. Keeps signing me out and lots of errors
This app freezes
Slow app
When will this thing get fixed???
I have seen poor design, poor functioning, ill-kept apps but this one takes the prize. Even when I log in and toggle stay signed in, it disconnects me. I get error messages including this app doesn’t work. No matter what you try to do, it either does something else or shuts down. People have been complaining for months lord knows you have the money just fix it.
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2nd chance is BROKEN
IT HASN’T WORKED IN OVER A YEAR NO MATTER WHAT CUSTOMER SERVICE TELLS YOU WHAT TO DO. IT’S A SCAM SO THEY CAN KEEP ALL WINNINGS.
Glitch
I don’t understand why it keeps giving error messages when I scan for 2nd chance (this app does not support the 2nd chance… update…) Now I’m not sure if my 2nd chance tickets have been submitted. Fix that please
Does it support the 2nd chance submissions or not?
Does it support the 2nd chance submissions or not?
