Cabin Coffee Co. User Reviews

Name: Cabin Coffee Co.
Rating: 4.9 (2301 reviews)

Cabin Coffee Co.

Lunchbox Technologies Inc.

🍔 Food & Drink

🛍️ Shopping

What users say

Summarized from real user reviews of Cabin Coffee Co.. Based on 2.3K reviews and a 4.9/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Food & Drink app.

Positive things

🚀Fast and efficient ordering
👍Friendly and helpful staff
💎Delicious coffee and food options

Negative things

🐛Issues with the app's functionality
🔒Inconvenient gift card management
❌Inability to earn rewards in-store

Top reviews

Most Recent Highest Rated Lowest Rated

Cabin Coffee is the Best!

We have to drop in once a week for a Tumbleweed. The staff is always so nice and welcoming. Wish you had some other
Locations in Indy around Fishers

MorganBradley13

19 days ago

The best!

Just the best!

cso52

5 months ago

Service

Excellent friendly service

Papiopete

6 months ago

Won’t save gift card

Was super excited to receive a gift card for Cabin for Christmas until I realized I have to enter my gift card number every time I order on the app. Super inconvenient. Add to this the fact you still have to have a credit card linked even though you are paying with your gift card. Please fix this.

natersalad63

2 years ago

Dandy!

Ordering with the app is fantastic. Good coffee! Great scones!

tkd lover

2 years ago

Love our Cabin Coffee

My order is always ready and waiting!
Delicious as always!

dawnpeach

2 years ago

Response from developer

Thank you for your review!

Unable to Order My Usual Drink

My local Cabin Coffee switched rewards over to only being earned when you order from the app, but when I try to order a smoothie on the app, there is no option to add leafy greens so the app is useless to me as I always add this to my smoothies. Now I can no longer earn rewards since I have to order my drink in store. Very disappointed!

Just want to review this game!

2 years ago

Response from developer

Thank you for your feedback. We can look at adding leafy greens as an add on option. There is still an option to take your in store receipts and enter that info into the app to get credit for your instore purchase. Thank you again for your feedback, please feel free to reach out with any questions or comments by email us at support@cabincoffee.net.

Cannot recreate account

Had to delete account due to security reasons and am unable to recreate account. Simply cannot use the app anymore because my phone number is locked out.

RPdozer

2 years ago

Response from developer

Thank you for your feedback. Could you email us at support@cabincoffee.net so we can assist getting you logged back in? Thank you!

Good food and great americanos

I work nearby and this is a wonderful place to get breakfast options and midday options.

Sweet easy

2 years ago

Response from developer

Glad you enjoy it! Thank you for your feedback!

Good & fast

The previous cafe was extraordinarily SLOW. The folks at Cabin are impressively FAST. The food is good too.

MerMc2

2 years ago

Response from developer

Thank you for your review! We really appreciate it!

My Favorite

I love their white coffee. It has a smooth taste and my choice every time, hot or cold. Very friendly staff and plenty of room inside to sit and enjoy treat.

TDeck92

2 years ago

Response from developer

Thank you for your review! We really appreciate it!

App

The app kept “thinking” and sending me back to the previous page…not sure if it was because I was out in the country vs being in town.

wjs0586

3 years ago

Response from developer

Thank you for your feedback! We apologize for any inconvenience you experienced. We would love the opportunity to know more and fix the issue. Please email us at support@cabincoffee.net with any other information you would like to share. Thank you!

Best place to get caffeinated

Great people and drinks can’t go wrong stopping by

SJH3480

3 years ago

Response from developer

We appreciate your feedback! Thank you for supporting Cabin Coffee!

I love cabin coffee st Charles !!

They are all so nice and I wouldn’t survive without my coffee!!

sgknight11

3 years ago

Response from developer

Thank you for your feedback! We appreciate you supporting Cabin Coffee St. Charles!

Pointless

Can’t even scan at the restaurant you can only order on the app and if you order through drive through you can’t get points for your order.

WinterMN23

4 years ago

Response from developer

Thank you for your feedback. At the moment we have two separate loyalty programs. In store purchase earn you in store rewards and app purchase earn you app rewards. We are working towards combining those two programs but are not there yet.

Cabin Coffee Co

Sara was so kind , professional, patient with me as I was finding the app. She spent quality time with me and I am so appreciative. She is “a keeper” for your company.
Thank you, Sara

EastTimer

4 years ago

Response from developer

Thank you for your feedback! We are so happy to hear that Sara was able to help you out!

Horrible App!

I have been coming to Cabin Coffee since moving here in June and enjoyed getting my reward the old way by giving my number. Yesterday was the first time to try to use the app and wouldn’t let me use the promo free coffee. So I got frustrated and just ordered at the counter then hit even more frustrated I didn’t get points since I didn’t order through the app. Today I ordered through the app and still was not able to use my free promo coffee. Guess Starbucks will be gaining my business back!

kwmiles97

4 years ago

Response from developer

We apologize that you have been unhappy using the Cabin Coffee app. We would love to help figure out the issue you experienced. Can you email support@cabincoffee.net with more info so we can help fix the issue. Thank you for your feedback!