Stopped working
App no longer works. Crashes immediately. Maybe compatibility issues with iOS27?
Can’t login
Once I get pass the authenticator app, I have to approve the request by receiving a phone call but it’s not calling my phone anymore like it used to. Instead it says “ we called your phone but didn’t receive the expected response. Please try again later.”
Response from developer
We’re sorry you’re having login issues. Our app uses D365 Authentication for secure sign-in. Please contact us via “App Support” in the App Store with details so we can assist you.
Restricted Access
Class A members who doesn’t have ECN accounts and no access to DWAN cannot use this app.
**Edited to add: Not all CAF members have DWAN, and are not local to bases who have access to maintain an active DWAN account (Canadian Rangers for example).
**Edited to add: Not all CAF members have DWAN, and are not local to bases who have access to maintain an active DWAN account (Canadian Rangers for example).
Response from developer
Thank you for your feedback. All CAF members receive a DWAN account upon enrolment, and a Defence 365 (D365) email is created automatically within two business days. If you’re unable to access the app, please contact your local IT support to ensure your accounts are fully activated.
Restricted Access
Class A members who doesn’t have ECN accounts and no access to DWAN cannot use this app.
Can’t log in
It is sending a notification on my authentication app however when I input the 6 digit number, it says error and it won’t allow me to log in…
Response from developer
We’re sorry you’re having login issues. Our app uses D365 Authentication for secure sign-in. Please contact us via “App Support” in the App Store with details so we can assist you.
