Poor customer service! Be aware
Response from developer
We sincerely apologize for the inconvenience caused. We regret the delay in responding and the pickup process. Your feedback has been shared with our internal team for improvement. We are working to complete your pickup request as soon as possible and appreciate your patience and understanding.
Very low quality
Response from developer
We are sorry to hear that your experience did not meet your expectations. Customer satisfaction is very important to us, and we take feedback like yours seriously. Our return and exchange policies, including any applicable charges, are clearly communicated to customers at the time of purchase. However, we understand your concerns regarding the product quality and would like the opportunity to review the issue. Please share your order details with us, and our team will be happy to look into the matter and assist you further.
Total frauds who are never going to process your refund back
Response from developer
We’re really sorry to hear about your experience and understand your frustration. 😔 Please share your order ID or contact details with us so we can look into this immediately and resolve the issue. We truly value your feedback and want to make things right. 🙏
Amazing Collection
Response from developer
Thank you so much for your kind words! 😊 We’re thrilled to hear you enjoyed shopping with Campus Sutra. We’ll keep bringing more unique and exciting varieties your way! 💛
Worst app
Response from developer
“We’re sorry to hear about your experience and truly regret the inconvenience caused. Please note that the return fee of ₹100 per product is part of our return policy, which is clearly mentioned at the time of purchase. We strive to maintain quality standards across all our products and value every customer’s feedback, as it helps us improve. Your concerns have been noted, and we appreciate you taking the time to share your experience with us.”
Worst Experience
Response from developer
We sincerely apologize for the inconvenience you faced. This is definitely not the experience we want our customers to have. The delay in delivery and the difficulty in reaching our support team is completely unacceptable, and we assure you that your feedback has been taken very seriously. Please share your order ID with us so we can immediately look into the issue and ensure your product is delivered at the earliest. We are constantly working to improve our delivery timelines and customer support experience. Thank you for bringing this to our attention. We truly value your feedback and hope to regain your trust with a better experience going forward.
⚠️ Scam Alert! ⚠️
Response from developer
We’re truly sorry to hear about your experience. This is definitely not the quality or service we aim to deliver. Please note that return charges are only applied to cover basic logistics, not to earn from returns, customer satisfaction is our priority. Kindly share your order ID with us, and our support team will assist you immediately with a replacement or resolution. We appreciate your feedback and will make sure this doesn’t happen again. 🙏✨
Compliments
Response from developer
Thank you so much for your heartfelt words! 💖 We’re truly humbled and delighted to know that our designs bring you both style and confidence. ✨ Your appreciation means the world to us and inspires our team to keep creating pieces that make you feel your absolute best. 💫
Fabulous collection’s
Response from developer
Thank you so much for your kind words! 💖 We’re delighted to know you loved our dress collection and found the prices affordable compared to other brands. ✨ We truly appreciate your feedback about the app and will work on improving the experience for you. Thanks again for your support! 💫
First time experience
Response from developer
Thank you so much for your valuable feedback! 💛 We’re glad to know you loved the shirts. We truly appreciate your suggestion regarding the size chart — we’ll share it with our team to improve the fit accuracy on the app. Your input helps us get better every day!
Fraud
Fake Campaign
I have been using those address for last 12 years and no other brands expect CampusSutra said that restricted.
Why you are promoting your sale when you guys are not able to fulfil this in real.
TOTALLY A SCAM.
Wishlist heart issue
Doing fraud with customers
Response from developer
Thank you for sharing your feedback with us. We’re sorry to hear about your recent experience with the shirt and the difficulty in reaching our support team. Please be assured that your concern is important to us. Regarding the refund amount, ₹100 has been deducted as per our return policy, which is mentioned under shipping/handling charges. The remaining eligible amount of ₹699 will be credited to your account. We truly value your trust and will ensure better assistance going forward. Our team will also look into the WhatsApp support delay to serve you more efficiently next time.
BE AWARE WITH PRE PAYMENT
Wrong products and return fees
My experience
Not able recogonize the number
Ghatiya aap or website chla rhe h idiots
Useless website, don’t buy from it.
Fraud app
Response from developer
We’re truly sorry to hear about your experience. We understand how frustrating it must have been to receive the wrong size and be charged for the return. Customer satisfaction is very important to us, and we’re working on improving our processes. We’d love a chance to make this right—please feel free to reach out to our support team for further assistance.
