Inseparable part of my life now!
I discovered this app about two years ago as I have been following these guys on Youtube since 2020. Downloading this app has been one of my best decisions I've ever done in my life. It doesn't matter what fitness lever you're at, even if you're never been exercising. The founders Yannick and Michael and their team are putting in so much effort and hard work and they keep transitioning the app with new and better features. You'll not only get the app, you'll become a part of our family where we help and support each other💚
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Great App to start Calisthenics
I regularly went to the gym and could lift more than average weight, this app made me realise how weak I was. Having started the journey, I am able to do a lot more than I previously though and noticed the difference in weight.
Refusal to refund recurring subscription
I understand the automatic annual billing is convenient for regular users. However, it should not come at the expense of basic fairness.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
Show more
Refusal to refund recurring subscription
I understand the automatic annual building is convenient for regular users. However, it should not come at the expense of basic fairness.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
Show more
Bad app, good when had some training without subscribing.
I believe it’s a failed project. After the going pro for everything on the app lost my trust. I thing thy are in debt or scrambling for money .. avoid
