Refusal to refund recurring subscription
I understand the automatic annual billing is convenient for regular users. However, it should not come at the expense of basic fairness.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
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Refusal to refund recurring subscription
I understand the automatic annual building is convenient for regular users. However, it should not come at the expense of basic fairness.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
If someone is asking for a refund of the recurring renewal fee because they found the app difficult to use or couldn’t get value from it from the first year, refusing outright feels unreasonable. Consumers should not be locked into paying for something they cannot properly use.
In fact, consumer protection rules in places like the EU recognise this.
At a minimum, your policy should allow flexibility for genuine cases where users disengage quickly due to usability issues.
A more fair and understanding approach will go long way and building trust and confidence in your app.
Show more
Bad app, good when had some training without subscribing.
I believe it’s a failed project. After the going pro for everything on the app lost my trust. I thing thy are in debt or scrambling for money .. avoid
Good but the pro plan is too expensive
I would suggest lowering it to £60 for the annual plan. I think £100 annually for an app is too excessive - it puts off a lot of people who would otherwise try the pro features.
Great Community
Best is the community challenges that takes Place 2 times a year
Auch für ältere Einsteiger geeignet
Diese App ist klasse. Die Workouts sind gut strukturiert. Und auch wenn es auf den ersten Blick so aussieht, als wären die einzelnen Phasen der Workouts langweilig, weil sich die Übungen ständig wiederholen, merkt man doch schnell den Grund dafür: Für Calisthenics braucht man Kraft, viel Kraft. Die muss bei den meisten erst einmal aufgebaut werden vanity dieser App klappt das.
Wer kann sollte an einer Challenge teilnehmen. Das ist zwar intensiv, aber man bleibt auch dran, weil man in einer WhatsApp Gruppe angeleitet und gepusht wird. Es macht einfach Spaß.
Wer kann sollte an einer Challenge teilnehmen. Das ist zwar intensiv, aber man bleibt auch dran, weil man in einer WhatsApp Gruppe angeleitet und gepusht wird. Es macht einfach Spaß.
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Be very careful!
In my experience, Calisthenics Family was very quick to process my payment, but when I chose not to continue my membership, I faced difficulties getting a refund. They took out the full monthly payment for 3 months (not the offer price). Instead of returning the payment, they offered to extend my membership (have proof of this in an email)— but ultimately did not follow through, and the membership was still stopped. They then ignored my emails about this. I was left feeling frustrated and disappointed with how the situation was handled.
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Routines ok. UX is terrible
Dead clicks, broken links galore. Bit of a waste of time honestly. The app refresh made it impossible to use
Beware! No renewal notice for automatic yearly subscription.
I hadn’t used this app in over a year and only realized that I had an active subscription when I saw the pending renewal payment in my husband’s bank account. The subscription renewed on September 10th and I messaged Calisthenics Family on September 11th. I was referred to the terms and conditions and made aware that cancellation was not possible — unless I was able to prove that I had the intention to cancel my subscription before September 10. One would think that not using the app for a whole year+ would suffice to prove the lack of interest in the app but alas, this was not the case.
I didn’t receive an e-mail about my upcoming automatic renewal and since the app isn’t billed through Apple it didn’t show up in my subscriptions either.
So I have now paid my yearly 99€ subscription fee to Calisthenics Family — a service that I have no intention of ever using. As a concession I was offered a 29€ credit to their store which only contains Calisthenics Family merch.
I would love to rate the app in itself but since I haven’t used it in forever (and I’m not planning on using it) I can’t really speak to the quality or effectiveness. All I know is that it obviously didn’t work out for me since I quit using it.
I didn’t receive an e-mail about my upcoming automatic renewal and since the app isn’t billed through Apple it didn’t show up in my subscriptions either.
So I have now paid my yearly 99€ subscription fee to Calisthenics Family — a service that I have no intention of ever using. As a concession I was offered a 29€ credit to their store which only contains Calisthenics Family merch.
I would love to rate the app in itself but since I haven’t used it in forever (and I’m not planning on using it) I can’t really speak to the quality or effectiveness. All I know is that it obviously didn’t work out for me since I quit using it.
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Very Poor
I’ve had the app for just over a year and I’ve been very disappointed. The app was unavailable to use for a couple of months & then when it was relaunched its content was poor & navigation around the app is not very helpful.
Great app!
The Calisthenics family app is brilliant, so easy to use and keeps everything on track, used for 2 programs so far and will continue to use, worth paying for premium the additional content is good if want to process further in Calisthenics
evaluation
I do not recommend using the app or subscribing to the Pro service at all. It seems that the only goal is to make a profit in exchange for a service that suffers from significant shortcomings. The app experiences frequent outages, and the administrators do not respond to customer inquiries via email.
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Rip off merchants
This is the worst organisation I’ve ever dealt with. I signed up initially and never used it. I forgot my login details and couldn’t figure out how to get in and cancel. I submitted multiple request for assistance all were ignored and then I was charged for a subsequent year. I’ll have to cancel my PayPal account to stop any further payments.. basically a scam.. strongly warn again strongly signing up.
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These guys are fantastic
I’m having a problem adding skill level points. When I press the plus symbol it takes me to the description every time and I can’t add the points. 12 pro max
Abandoned App
There are no frequent updates, support is not responding, there are many clearly visible bugs in the app. And despite all that it has a yearly price that is almost double of most other similar apps that provide 10x more functionality. Ah, and there is no free trial. Don’t think I need to say more…
Simpel und schön, leider noch buggy
Ich bin schon länger Kunde bei CF, und die Struktur gefällt mir sehr gut. Alle anderen Apps
sind mir zu aufgebläht oder zu kompliziert.
Leider ist die neue Version dieser App noch mit kritischen Bugs behaftet - die App beendet sich mitten im Training (Crash?) und verliert dabei alle Daten der laufenden Session.
Offenbar arbeitet man an neuen Features, aber die grundlegendsten Anforderungen wie Stabilität und Datenerhalt kommen evtl. zu kurz. Ich hoffe auf das nächste Update…
sind mir zu aufgebläht oder zu kompliziert.
Leider ist die neue Version dieser App noch mit kritischen Bugs behaftet - die App beendet sich mitten im Training (Crash?) und verliert dabei alle Daten der laufenden Session.
Offenbar arbeitet man an neuen Features, aber die grundlegendsten Anforderungen wie Stabilität und Datenerhalt kommen evtl. zu kurz. Ich hoffe auf das nächste Update…
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Very slow loading
If i want to watch a video on how to do an exercise it just won’t load, I can’t edit workouts either. Not using this anymore gonna keep using youtube videos
Login/ Passwort reset nicht möglich
Login/ Passwort reset nicht möglich
Fantastic!
This is an elegant and well thought out set of exercises. It’s divided by levels (skill), type (with/without access to equipment), and tons of helpful videos and plans (many free). It is worth a subscription if you don’t need the external support to drive your workout…I am very satisfied with this app and have been using it for almost a year and really enjoy it and have seen the benefits. Download and go through the free version and use the online tools and go from there.
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Love this
Genuinely feel like a part of a family here and like these two men are really working with me and helping me with our journey⭐️
