About
Manage dealership phone leads on the go. Get real-time call reviews, missed call notifications, and performance reports. Improve customer service and staff accountability with call recordings and follow-up tracking.
What's New in Callbright
2.085
May 5, 2025
bug fixes
FAQ
What is Callbright used for?
Callbright is a CRM app for dealerships that helps manage phone leads. It allows users to review calls in real-time, receive missed call notifications, and run reports on the go to improve customer service and staff accountability.
Who is the target audience for Callbright?
The app is designed for dealership salespeople who make sales calls from their personal cellphones and for managers who need to monitor lead management processes when away from the office.
Can I listen to call recordings with Callbright?
Yes, Callbright allows you to listen to call recordings. This feature helps in reviewing sales calls and identifying training opportunities for staff.
How does Callbright help with follow-up calls?
Callbright enables you to assign mishandled sales and service opportunities to a dealership associate for follow-up. You can also track leads that have already been called back and review the results of these calls.
Does Callbright sync with other platforms?
Yes, all activity within the Callbright app syncs with the Callbright web interface and the Callbright Interactive desktop app, ensuring a unified management experience.
What devices is Callbright compatible with?
Callbright is available for iPhone and iPod devices. It is designed for mobile use by dealership staff.
How often is Callbright updated?
The latest version of Callbright is 2.085, which was last updated on May 5, 2025. Regular updates ensure the app remains functional and secure.
Is Callbright suitable for all businesses?
Callbright is specifically designed for use by existing Callbright customers who utilize their call tracking services. It is tailored for the automotive dealership industry.
