Camp Chef Connect User Reviews

Name: Camp Chef Connect
Rating: 2 (37 reviews)

Camp Chef Connect

Logan Outdoor Products LLC

🌟 Lifestyle

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Am I missing something?

What good is the app if as soon as I get to far away my Bluetooth connection is dropped. So annoying having to position myself in my house so I’m close enough to re-establish the connection only to look at it once walk far enough away to have it dropped again. All WiFi should be the route you’re going for.

utsnwman

a month ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response.

Barely works

App constantly disconnects from grill when my phone is sitting less than 5’ from it. Last app wasn’t much better either

Alarm aficionado

a month ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response.

Where did the timer go

Old version had a countdown timer that I used every time I used the pellet grill. I have looked all thru the app and the updated version seems to not have it anywhere. I prefer the old version

JJB jr.

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response.

No iPad support?

I don’t really see any improvement and they dropped support for the iPad.

Steve_vm

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response.

Horrible

Absolutely terrible app and even worse customer support. I bought a Wi-Fi-enabled smoker and can’t even use the Wi-Fi features because the controller refuses to update its software. What’s the point of paying extra for smart features that don’t work?

The app is buggy, unreliable, and feels like it was abandoned years ago. When I contacted support, they were completely unhelpful and offered no real solution. I wasted hours troubleshooting something that should have worked out of the box.

Their software and customer service are an embarrassment. If connected features matter to you, look elsewhere.

Avih94

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response.

New App

Can’t connect! Spent 30 minutes trying! Now I’m peeved! Dinner needs to start people here! Great experience for the crowd thinking about Treager or Camp Chef!

Oldyouper

2 months ago

Response from developer

Thank you for sharing your experience, and we are sorry for any frustration. Please contact our customer service team at 800-650-2433 or support@campchef.com, and we look forward to assisting you.

App update

This last update was awesome! My grill connected in seconds and the app was stable throughout the cook. Can’t ask for much more than that!

Jayger86

2 months ago

Response from developer

Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com.

Prefer the old app

Graph for the old app was better, and even that one wasn’t great. I want the graph to move while I’m moving through the time, not move the time first then wait for the graph to move. Also trying to connect to the grill, I don’t want to try and be forced to connect Bluetooth every time. If I choose WiFi only, just leave me alone with your wannabe Bluetooth forced connection. The interface isn’t as nice as the old version either, trying to hard to make it fancy instead of having it just work.

Drezin

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response.

New app no way to start grill

Old app would let you start up grill from the app. I don’t see that function at all with the new one

Clintowski21

2 months ago

Response from developer

Thank you for sharing your experience, and we are sorry for any frustration. Please contact our customer service team at 800-650-2433 or support@campchef.com, and we look forward to assisting you.

Seamless Connection and slick update

I like this new app update, which has been seamless for me. I never had issues with the old one connecting, but the app itself showed its age - didn’t update UI for new phone, etc.

The new app not only connected immediately, but makes all the data (charts, current temps, etc) and active settings (probe temp, change settings, etc) available. Like it!

ctietsort

2 months ago

Response from developer

Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com.

Improvements

I think this is certainly an improvement over the old
App. That app had so many interesting quirks, this is much more
Concise. If timers come abck to the app and you let me set a custom scale on the temp graph i will be moving this to a 5

Lustratum

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your response.

App finally works

The app has not worked since I first bought my woodwind pro 3 years ago. Let’s see how long this one last. Had to forget device and re-connect everything and so far the temp controls work

Gamer5046969

2 months ago

Response from developer

Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com.

Timers?

Where’d the timers go? I had all my cook times and temps saved as timers but new app appears to have done away with this very useful feature. Lame.

ODB05lock

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your feedback.

No timer or scale control

The app is nice to monitoring temperatures and controlling the grill. However, the app no longer has the ability to set timers, and the temperature graphing feature, while much appreciated, does not allow you to scale the y-axis for temperature. This makes it difficult to see accurately see the trends, such as when the meat has hit the stall.

W-Ti

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. We’re committed to making your experience better and value your feedback.

Interface

The old app is way more friendly and better looking . The sliders need to come back.

bodaciousCowboy

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team.

Doesn’t work

This new app doesn’t work at all for me so. The sign-in just take me on an endless loop. I’ll continue to use the old one until this one gets fixed.

Iamlegend123

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team. For further assistance, please contact our customer service team at 800-650-2433 or support@campchef.com.

Upgrade App

Worked great for me. Not sure what the one star is talking about. Very nice interactive layout. Love it.

Zak Sky

2 months ago

Response from developer

Thank you for sharing your experience! If you ever need assistance, please contact our customer service team at 800-650-2433 or support@campchef.com.

Old better

I like the old app better. I like how the graph starts as soon as you start the grill in the old app. New app just says no active cook session so I can’t see what the grill was doing unless I add a probe.

No name chef

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team.

No ability to manually set or reset a timer during the cook

Why in the world would you remove the ability to manually set or reset a timer? You fully understand that the warm-up time does not include the cook time correct? Well, the way that the app is currently set up. Is it starts logging time the minute you turn it on, so it has absolutely no relevance to the actual cook time and there’s no way to reset the timer. Trash.

Sgt SwissCheese

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team.

Loading

Unable to get the new update. Removed old app but new app won’t let me download the new one.

Bob's Grill

2 months ago

Response from developer

Thank you for sharing your experience! We will get this feedback passed along to our App team.