Campus CleanPay User Reviews

Customer Experience

Positive experience6.3% of reviews
Neutral0.0% of reviews
Negative experience93.8% of reviews

~ Based on 16 written reviews from the US App Store.

Is Campus CleanPay Safe?

Campus CleanPay does not appear safe based on available data. AppsHunter Safety Score for Campus CleanPay is 37/100.

This assessment is based on 69 user ratings, with an App Store average of 1.4/5.

Safety Analysis

10.1% of ratings point to a safe experience
0.0% of ratings suggest some concerns
89.9% of ratings point to a risky experience

~ Based on 69 App Store ratings for Campus CleanPay.

Is Campus CleanPay Legit?

Campus CleanPay appears to be a legitimate app. AppsHunter Legitimacy Score for Campus CleanPay is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just doesn’t work

It has worked like two times for me but 99% of the time it has no idea which washers and dryers are available

Auto-Add-extra-time & wifi connection

Washing machine automatically deducts extra money for additional time until cancellation. This is not ethical. The default should be to the adding but only the main order.

The app could not connect to wifi, detect the Room Status, or allow Help within it.

screw this app

it’s never right once I think it might have been 3 minutes early but usually it’s 5-15 minutes off the actual time, in addition it logged me out of my account and then when I reset my password it still said it was incorrect and I couldn’t make a new account under a different email because my “phone number is already in use” why the heck do I even need an account to check if the washers and dryers are in use, this app is ridiculous
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Nonfunctional

Doesn’t provide the services described

Awful app, awful company

Let’s start with the app, it doesn’t tell you which washers and dryers are available or when they are done. Let’s get to their washers, I have never had a worse wash experience in my life. They are constantly flooding and stopping mid wash, my clothes have gotten stuck overnight because they lock (who buys a washer that has the ability to lock until a technician sees it!!) and a technician can’t come until the morning. This is a problem that me and many other people at my school have had, thank goodness our contract with them is over next year so we can get some washers and a system that actually works!!
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Can’t get into account

Wasn’t able to reset password despite knowing the exact email used, so now I can’t use the app at all because my phone number is attached to an apparent nonexistent account

Not working

The availability shown in the app does not correspond to reality

SUUUUUUUCKS

unbelievably bad. crashes, inaccurate, got logged out and the “forgot password page” doesn’t work.

Horrible

Dryers do not even display properly and app is very buggy. Forced sign in and the fact that it makes you to turn on Bluetooth is an unnecessary feature

Completely inaccurate

Shows all washers and dryers as available when they are clearly not. Please fix, this app would be so useful if it actually worked

Awful

Quite possibly the worst app I’ve ever used. Half of the pages do not work, and the time displayed is almost always wrong. Clearly there is no effort being put in to fix the issues

seems to have been fixed

I never had to use this app when people complained about it not working but it has accurate statuses for the handful of machines I just checked on

very delayed and inaccurate

i have no idea why cal poly switched from a perfectly good working website to this poorly made app that hasn't been updated for 2 years. the times are completely inaccurate and delayed.

Just doesn’t work

The app does not properly update the status of washers and dryers which leads to the display being completely useless. This app literally does nothing

Fix it seriously

horrible app that’s never ever accurate, the last update being two years ago is very clear.

Horrible

Horrible app, it is not accurate at all. Displays all washers being available only to see them all being used in person.