Canon Camera Connect Reviews: Is It Legit?

Customer Experience

Positive experience20.7% of reviews
Neutral7.8% of reviews
Negative experience71.5% of reviews

~ Based on 1,876 written reviews from the US App Store.

What users say about Canon Camera Connect

Is Canon Camera Connect Safe?

Canon Camera Connect appears safe based on user ratings. AppsHunter Safety Score for Canon Camera Connect is 96/100.

This assessment is based on 148,767 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 148,767 App Store ratings for Canon Camera Connect.

Is Canon Camera Connect Legit?

Canon Camera Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Canon Camera Connect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please Add View Assist!

I really appreciate this app, especially the Remote Live View feature! Please continue supporting and improving it.

I’m giving it 4 out of 5 stars because View Assist isn’t available when shooting in Canon Log through the app. I would love to see this feature added and will gladly update my review to 5 stars when it becomes available.

Other than that, the app is great! Thank you, Canon! Keep up the great work!
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Requires a login and Internet.

Have had this app for a number of years. Is useful for transferring pictures from the camera to iPhone or iPad. The biggest issue I have is that a login is required to make it work and that login requires internet to start the app! So when you are out of cell service, you can’t even use the app to transfer photos. Even though the transfer is done via a local wifi from the camera to the device. The app still insists on contacting Canon for the login and presents T&Cs before you can transfer anything. None of this should be necessary to simply transfer photos.
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2nd times the charm!

It fails the first time I connect after 1 picture 98% of the time. So understand that you will have to connect twice to get to your pictures.

Connection is NEVER RELIABLE

Maybe it’s my fault but man, it does NOT like to be connected and stay connected. And each connection takes several seconds, assuming it’s successful. It should be FAR better. Why can’t we tether easily yet, wirelessly?

Just let me get my pictures

You need like an account and WiFi and all this stuff. JUST LET ME GET MY PICTURES OFF MY CAMERA.

Very convenient and easy to use

Sending personal pictures so much easier and faster than uploading to my PC then sending through email or my Google Drive

Used to work

This app used to work so well for me now all of a sudden the pictures take way to long to import, it keeps disconnecting then taking forever to connect again, and keeps freezing and lagging. I’m not sure what happened to this app because I used to love it but I’m getting kind of sick it now when I have only 30 pictures to transfer and it’s taken three days. Fix your app or people won’t use it anymore!
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Unnecessary Permissions Required

Canon changed the app from allowing you to save photos to your photo library with limited access to testing for full access and denying you the ability to download images from your canon camera unless you grant full access to your phone’s camera roll - this is unnecessarily intrusive as there is no technical reason for this unless Canon wants to harvest your data. What a ridiculous anti loyal customer change - shame on you Canon.
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Too slow

This app uses way too slow!

Why am I required to sign in with a Canon ID?

The app should connect my phone to my camera over a bluetooth or adhoc wifi network. I don’t see any valid reason this functionality should require an account tied to my email address. Is this required so that my usage data can be associated to an email address for tracking/ads?

Inconsistent

Every time I want to transfer photos I have to go through an elaborate Bluetooth connection process. Now it’s wanting wifi and locations and passwords. Usually it’s reconnecting Bluetooth. Time consuming and very annoying.

Required account

There is no reason to require an account and email verification. Just forces users to find alternatives.

Required login means no remote loading

Good luck using this reliably in remote situations, now if you don’t have internet you often cannot access basic features. Even worse if you need to use WiFi to transfer. Utterly disappointing.

camera import

every time i go to import it is consistently cancelling and i have to start over

Lost so many photos

This is literally the worst app on the face of the planet. It told me that it downloaded all of my photos and gave me a number so I was safe to delete them and I did when in fact it didn't even read them. I lost hundreds of photos that I took on a special trip with my family and I'm never getting them back.
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Loss of pictures & Unable to login

I took some astronomy pictures and then when I was trying to see and transfer l lost all my card data.

Canon❤️

Great😃

Slow transfer speeds on IOS 27.

The transfer speed onto a new IPhone 18 pro is embarrassing slow. Close to 5 minutes for a Single compressed image via a Canon R6 MK II. It used to be fast (30-45 seconds).

Canon wants your data

To be able to use the app you need to sign in and you need internet connection so canon can steal your data and share it with third party, after you pay thousands on a camera they want to sell your data also the thousands you spent on the gear is not enough they want more. Use alternative app free without sign in obligations to use it so canon can not train its AI and steal your photos. App requires aces to all your photos on the device so is clear what they want to do with your photos train AI and steal your data and pictures.
I will change system completely as also RF mount is locked and you have to buy Canon lenses and they are not producing certain lenses but don’t let other manufacturers to do it either. Change system if you don’t like this proprietary locked system that violates your privacy.
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Upgrade sucks

Since the latest upgrade I have to reregister my camera and create an entirely new profile. Thanks Canon, not.