Slows whole system down
At first glance this app appears to work. It definitely blocks sites effectively. However, after a year of use I could no longer tolerate most regular sites taking forever to open, some not at all. Despite a very fast home network speed, using canopy made my experience more akin to the early days of dial up speeds. I would wait up to a full minute sometimes for webpages to finish loading, that should have taken a fraction of a second. Apparently the use of AI to scan the pages is effective, but SLOW. It’s a major flaw in their whole system and doesn’t appear that there are any plans to change this.
I see the developer responded but this is likely for show. I had multiple conversations with support staff about this, and the consensus was that slow speed was the trade off for this type of protection.
I see the developer responded but this is likely for show. I had multiple conversations with support staff about this, and the consensus was that slow speed was the trade off for this type of protection.
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Response from developer
Hi there, we’re sorry you experienced such slow loading times. We’d appreciate the opportunity to investigate and help. Please contact us at 888-820-1918 or email me at hello@canopy.us with your availability and I will have someone from our team reach out to you.
Inconsistent
I have it installed on multiple devices and it blocks what it’s not supposed to, even when you turn off protection on a device completely. I believe this is because of the VPN connection that is permanent, regardless of having protection on or off. Not sure if this is the right fit.
Can’t uninstall?!
The ai is far from perfect. It acts like I’m allowed to uninstall and the never lets me. I’m an adult. Not a child. This is bs.
Useless app. Super clunky
extremely convoluted and difficult install on iPhone 17 max. VPN based data hog. Made the phone slow and laggy. They want $120 a year for this garbage?!
Response from developer
Hi there, we’d really like to look into what happened on your device and help get it working properly, or help with your account if you decide it’s not the right fit. Please call 8888201918
horrendous support
support is all AI and unhelpful







