Capital Group PlanPremier401k User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral6.0% of reviews
Negative experience69.0% of reviews

~ Based on 116 written reviews from the US App Store.

What users say

Is Capital Group PlanPremier401k Safe?

Capital Group PlanPremier401k appears safe based on user ratings. AppsHunter Safety Score for Capital Group PlanPremier401k is 96/100.

This assessment is based on 11,067 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 11,067 App Store ratings for Capital Group PlanPremier401k.

Is Capital Group PlanPremier401k Legit?

Capital Group PlanPremier401k appears to be a legitimate app. AppsHunter Legitimacy Score for Capital Group PlanPremier401k is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trash

The website is easy to use but the app is complete garbage. I have just reset my password on the website but it doesn’t work on the app

It’s dial up.

Worst app on my phone. Can’t login at all.

App not functional

I have downloaded this application and tried to login with my already registered account and it does not seem to recognize my login. But when I headed to the actual website I was able to login successfully. It does not seem to make sense, but this application needs to be re evaluated before being distributed to users.
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Easy to navigate

This app is amazing and pretty easy to navigate. Take advantage of this most jobs don’t have 401k plans.

Great app

Great app and user friendly, after one of the last updates the graphs disappeared

Payment option? Why?

Why do I need to enter a payment card information just to download the app?

APP’s LOGIN NO LONGER WORKS

Now (as of 3/15/2026) unable to login. Password no longer works. Birthdates are overwritten with incorrect ones. App also says Birth Date is “not valid”. Just totally stopped working out of the blue.

Worthless

I can log into account using their website. Same info used for the app and it has no clue. Just take this off the App Store till you fix it

Meh

Nothing really works properly. You can’t really do anything on the app, but look at stuff. None of the loan stuff works.

Login Not Working

I can log into the website but not the app

Do not like the app.

too difficult to navigate.

Can’t Register

I been trying to register for my account for about two months now and I can’t pass the screen for the verification code. I would put in my phone number then i would get the code but the screen won’t move the phone number so i can put in the verification code and then when i go to “skip , mail pin “ I NEVER GET THE PIN. It’s so frustrating i been waiting two month now
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App not user friendly

Can’t log in … keeps asking for password but not taking it

401 Omar

Omar

Garbage

Garbage.

Not safe/not reliable

Unstable and Unsafe for Sensitive Data
I’ve used this app for a couple of months now, and it has never worked smoothly. It almost never opens on the first try, often taking 2–3 attempts just to log in. The glitches are constant, and every update promises fixes that never come. That’s frustrating enough—but this isn’t just any app. It holds highly personal 401(k) and financial data. If the login process itself is this unstable, it raises serious concerns about the security of everything inside. Developers need to treat this as urgent: stability and data protection must come first.
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The best investment

You all are the best

Headache

Terrible app. Couldn’t even log in because the text verification never sent. Feels like they are insulating themselves from being able to get in contact with them. Then, the help line was terribly unresponsive. Employers, I would highly recommend using another provider. Consumers, definitely use someone else!
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Can’t log in

This app is worthless it refuses to recognize my login info ssn or birthday so what’s the point

New App does not download

New App does not download… please help!