Capital One Shopping User Reviews

Customer Experience

Positive experience63.6% of reviews
Neutral3.4% of reviews
Negative experience33.0% of reviews

~ Based on 1,935 written reviews from the US App Store.

What users say

Is Capital One Shopping Safe?

Capital One Shopping: Save Now appears safe based on user ratings. AppsHunter Safety Score for Capital One Shopping is 98/100.

This assessment is based on 1,641,893 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
0.8% of ratings point to a risky experience

~ Based on 1,641,893 App Store ratings for Capital One Shopping.

Is Capital One Shopping Legit?

Capital One Shopping: Save Now appears to be a legitimate app. AppsHunter Legitimacy Score for Capital One Shopping is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No support help

I have been trying to get help from support for 3 weeks now. The is no chat support no phone number to call. They just have email support and keep saying wait 3-5 days then 4 days then 5-7 days but nothing happens. You earn the rewards and they keep it.

Glad to be on board

πŸ™Œ

capital one

great app

Muy buen banco

El mejor banco

Great

Awesome discounts, deals and cash back

Capital WON πŸ†

Streamline and convenient… best decision I’ve made all year!!

Great service

Great

Capital One shopping

I Love The Capital One Shopping App

App

This is very helpful

Promised Rewards are a SCAM!!

I signed up for a reward promising a $45 bonus if I install the Capital One extension to Safari, I never got the rewards, and contacted them. Their customer service seemed outsourced, very evasive with their answers, and would not confirm my reward. I contacted them and got another agent who informed me:

You may be ineligible for a number of reasons, including:
You already installed or previously had installed the Shopping extension
You removed or disabled the extension before you received the bonus
You installed the extension, but did not sign into Capital One Shopping within the specified timeframe
You did not complete all requirements in the terms provided as part of the sign up bonus offer.
We reserve the right to not apply a rewards bonus to accounts suspected of fraudulent, abusive, or deceptive behavior as determined at our sole discretion.

I have done nothing wrong, so basically, they have the right to not honor rewards because they feel like it. This is bait and switch, and it is a scam. It is also illegal. I have been a loyal Capital One credit card member for years, and this is my first negative interaction with them. I am disappointed, and I hope no one else is scammed by them.
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this app is a huge scam

i got this app because there was a discount it was promising where if i download the app i can click a link at the movie theaters and i will save 40% on my order. after downloading the app and setting everything up i clicked on the link which would take me to the app store, not inside the app. once opening the app i already had downloaded there was no deal to be found. any link that offers discounts will take you to the app store and not inside the app with the discount offered available. do not get this app.
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Cool App

Great discounts

Amo

Yes yes

Good

Gooood

COS AWESOME

Excellent

Scam

You go through all the steps and then they don’t give you $55. Their home page discount on Lego.com ($50 when you spend $100) also doesn’t work. This is a scam offer, and should not be mistaken for legitimate.

I like it but…

I really like Capital One, how they operate, and the savings they offer. However, I’ve reached out to them at least five times in order to set up a simple checking account. Despite having two credit cards with them for a few years now, due to someone using my social security number back in the 1990s, they can’t seem to give me a checking account in 2026. I find it quite difficult to understand. So, as for customer service and assistance from above them, I must say it is very, very lacking.
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What a deal

Can’t wait to shop with Capital One Shopping

Capital One

I love shopping with Capital One

Worst and most frustrating setup

If I had the ability to send picture, I would send a pic of this screen that tells you to tap something and it never works. You literally cannot go any further. Terrible setup, do no use