Not work.
Need an account. Could Not set one up though. Never got the six digit pass code. Their system is broken!!
Not Compatible with IPhone 13 Pro and iOS 15.6
I was very sad to find that the app is not compatible with my iPhone 13 Pro and iOS 15.6. Ii can log in to the app. I can make calls from the app, but any calls to my caption call mobile number go straight to voice mail without ringing or any notifications. I needed to have a new Caption Call phone installed and the installer also checked out my iPhone and the Caption Call app. After a while Loki g at setting and calling my caption call mobile number from his phone he stated that it was incompatible right now and hopefully he said a patch will be coming out to fix it. This is frustrating as when I have to leave a message I have to call from my Caption Call phone at home. I can’t call and leave a message from the mobile app as I won’t be know when they call back as it goes immediately to voicemail. Please, please, please fix this! It is a big problem!!
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Frustratingly unreliable
Captioncall—both in landline form and on mobile—is aggravatingly unreliable. When I most need to be able to place a call, the captions drop out multiple times, or only capture maybe 1/10 of what is being said.
I don’t know if it’s still human transcribers on the other end (in which case they are either not being trained properly, or just are no good at their jobs) or if CaptionCall has made the grievous mistake of switching to crappy auto-captions.
I would switch to a different caption telephone provider if one existed.
I don’t know if it’s still human transcribers on the other end (in which case they are either not being trained properly, or just are no good at their jobs) or if CaptionCall has made the grievous mistake of switching to crappy auto-captions.
I would switch to a different caption telephone provider if one existed.
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Contacts from a long time ago
Im sorry but the last thing i want to have is an automatic transfer of phones contacts from my contacts to this captioncall llc app be out of my control- and better yet, having to manually
Upload each contact or not able to delete the contact.
Upload each contact or not able to delete the contact.
Captioncall app
I had this app on my phone for a week before deleting it. It was hard to figure out how to use it and that my calls had to be forwarded. When I figured it out, I used it but was disconnected three times during my call. Also, was never notified of a call and voicemail received. The captioning had a very long delay time, was inaccurate, and very confusing, impossible to use on a real phone call. I would be waiting forever to read what the other person said.
Also, when I called customer service on the day I downloaded it, they were impossible to understand. They don’t know how to communicate with hearing impaired people! Very disappointing.
Also, when I called customer service on the day I downloaded it, they were impossible to understand. They don’t know how to communicate with hearing impaired people! Very disappointing.
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