I want my money back.
Do you guys now test these things before selling them? I’ve had a cardo for 10 years. Just upgraded to a newer model and it was like I stepped back in time. The newer mounts are worse than the older ones. You have to plug it into your helmet and can’t get it off with gloves on. You also can’t charge it while riding anymore. Try to connect to others the old way hasn’t gotten any better. It’s still a painful process. The new mesh works great but DMC mode is still horrible. The app settings never save after hitting save. When you are connected to someone the music volume gets low. Adjusting the settings doesn’t work on top of them not saving once you do figure it out. The mic volumes are all over the place. Sometimes it’s perfectly fine and then the next thing you know you can barely hear them. But if it’s picking up wind noise you WILL HEAR THAT LOUD AND CLEAR! For as much as these things are, I’ve been very disappointed. If you’re riding by yourself it’s great. All these problems stem from connecting to someone else. Doesn’t matter if their unit is old or new it’s one problem after another.
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Does not work as advertised
Does not work as advertised, I’m spending more time try to get these to work on DMC and BT than riding.
Feature set
I cannot get Waze nor Google Maps nor radio paradise to work
Pairing
Sucks when it comes to pairing. Only ever got it to pair once. Hate paying a bunch of money for stuff to never work
Intercom on 2x
Almost two years and can’t get the intercom to connect on the 2 units. No help found anywhere, guess I’m stuck.
Will not connect
I cannot get the stupid thing to connect to my cardo unit. I have done factory resets. Reconnected the Bluetooth as well as connecting it to my laptop to make sure I had the up to date firmware. Then redownloaded it just to make sure. Nothing works. Tried to get in touch with cardo (which is a near impossibility) and got nothing. Pretty much worthless and the company is useless.
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Support
Not supporting us
Awful Start
We paid A LOt of money for two of these so my wife and I could be connected and to some friends. The update will NOT let us download and we've walked through everything the company said to do. No we have to wait to email back n forth. You would think for the amount of money we spent it wouldn't be like this! Heck fire the cheaper ones connected great and updated great but I just can't talk to her or other family while riding: Extremely FRUSTRATED
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Reliability
Connection of unit to the app is troublesome and difficult to get connected.
DON’T UPDATE TO 5.4
6 of us are on a group ride. We spent an hour messing trying to get them paired. There are some many bugs in the new software. We cannot get them to all pair. It used to work so simply but now it’s a mess. The cardo forced us to update to 5.4 saying you can’t use it unless you update. Thing is if you update it doesn’t work either
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App is actually useless
The app successfully recognized my Cardo unit once. It then updated the firmware and has never worked again. I'd give negative stars if I could.
Pain In the …
Incredibly painful and unable to pair old Bold to new Pro
Cardo Edge
Used this thing al summer April-October no issues
Works every time like a champ. Longest ride was two and half hours no battery issue! Would recommend!
Works every time like a champ. Longest ride was two and half hours no battery issue! Would recommend!
God Help us
I usually don’t write reviews, but this one deserves it.
Connecting is an absolute nightmare, and even when you finally manage to connect, good luck trying to connect with your friends.
I really wish this app would just work properly one day. It has potential, but the connection issues make it incredibly frustrating to use.
Connecting is an absolute nightmare, and even when you finally manage to connect, good luck trying to connect with your friends.
I really wish this app would just work properly one day. It has potential, but the connection issues make it incredibly frustrating to use.
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Not worth it
These are great if you need to talk standing beside each other, however 60% of the time they won't connect at that distance either
Design not formatted for tablet
The app was developed primarily for use on a phone display format, so if you try and use on a tablet that is landscape mode you will run into screens that won’t load in landscape since a phone display format is portrait. 😡
Update won’t update
Bought a Packtalk Pro Duo pack for my friend and I. Neither of us can get past the Update Screen on initial setup. Cardo, please fix this.. yesterday.
Not a good com
We got the Cardo 4 and they have been an absolute horrible investment. Most of the time our music plays and that’s about it. The communication between our two Cardo’s is 1/4 block away, and that’s only about 50% of the time. They almost never connect properly. And we paid over $800 after taxes, such a waste of money. I sure hope they improve their Cardo systems in the future. Too bad you can’t return electronics, they are truly a waste of money for us. Maybe it was just our set, I don’t know.
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Pairing
After software update
Phenomenal
Love it, Great, user friendly..!!
