Doesn’t always work
Location services always on for both devices, app running in background and still more often than not when testing the device it doesn’t send an alert. This is completely unreliable and I would not recommend anyone getting this.
Cannot add protector
The service has to be reliable. It lost my trust.
It works great but…
It works great for a number of things I didn’t even realize when I purchased it for my parent. My issue is that location service must be turned on at all times for the responder. I completely agree that it must be turned on for the person wearing/using the Care Go, but I don’t understand why the people receiving the alert messages must always have it turned on also. It is a battery hog. I am not Using the app except for when I receive the notification, so it seems like I should be able to have it set to only when in use. Get that fixed and this becomes a 4.5 star product. The other half star can be earned if charging is made easier.
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Location services “always on”
It makes sense that the person wearing the device would need location services to be “always on” but the affiliated protector accounts should be able to have “when in use” as an option. If the device works as claimed then Protectors should get a push notification of an emergency which would prompt them to open the app and be “in use”.
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Love CareGo
Only wish I ordered more for each of my children. Great app and easy to set up. You won't regret it, when you have one or more.
