was nice
Response from developer
Hi, we sincerely apologize for the frustration. Please update to version 2.9.34, which addresses these event-loading behaviors and improves accessibility. If you still encounter issues after updating, please reach out to us at support@smartcloudcon.com so we can help you right away.
Camera setup not working
Response from developer
Hi, we sincerely apologize for the frustration you are experiencing trying to connect your camera via Bluetooth and Wi-Fi. We want to help get your device successfully paired. Please reach out to us at support@smartcloudcon.com with your camera details so our technical team can assist you directly.
De que adianta pagar nuvem?
Response from developer
Sorry to hear that! Could you write to us at support@smartcloudcon.com with more details of your issue? We'd love to help you troubleshoot.
Used to love
Response from developer
Hello, sorry about the issue. Could you please share more details about your problem at support@smartcloudcon.com? We'd love to hear more about this issue in order to assist you.
Anúncio demais!!
Response from developer
Dear User, we are sorry for the inconvenience. We want to give you a better user experience. Could you give us the clips or screenshots of the Ads that disturb you most at support@smartcloudcon.com? We'd like to resolve this issue for you.
Pessimo
Response from developer
Dear User, we are sorry for the inconvenience. We want to give you a better user experience. Could you give us the clips or screenshots of the Ads that disturb you most at support@smartcloudcon.com? We'd like to resolve this issue for you.
Ayuda
Decepcionante
Tem vezes que passa até 3 anúncios antes de conseguirmos olhar
Uso esse app faz muito tempo, mas nos últimos meses deixou muito a desejar
Response from developer
Hi, we sincerely apologize for the delay and frustration when trying to view your camera quickly. We understand how important fast access is, especially for a long-time user like you. We are actively reviewing our ad placements to ensure they do not interfere with urgent live views. Please contact us at support@smartcloudcon.com so we can better assist you and look into your setup.
Péssimo
Response from developer
Dear User, If you encounter the problem that the SD card cannot record, please try the following solutions: 1. Check SD card free space and format - If the SD card has insufficient free space, it may fail to record. Check the remaining capacity and format the card if needed. - Please check whether the camera's recording settings page displays the remaining card capacity normally (20%~100% is the normal range). If the capacity is not within this range, it means that your memory card or device is abnormal. You can restart the device and format the memory card. - Format steps: Cut off the camera power, pull out the SD card, wait 2 minutes, reinsert the card, and power on the camera. Then in the CareCam Pro APP, tap [More] - [Settings] - [Recording Settings] - [Memory Card] - [Format]. You can also format your memory card on your computer using a card reader. (Note: Formatting deletes all files; back up important data first.) 2. Re-insert or replace the SD card If the card is loosely inserted or faulty: Cut off the camera power, re-insert the SD card, and reconnect the power. If the issue persists, replace with a new SD card. 3. Replace aging SD card If the SD card has been used for a long time (near its write life span), its writing speed may drop sharply, causing recording failures. Replace it with a new high-quality SD card.
Sign In / Sign Up
Response from developer
Hello, sorry about the issue. Could you please share more details about your problem at support@smartcloudcon.com? We'd love to hear more about this issue in order to assist you.
Ads
Propaganda em tela inicial !
Response from developer
Dear User, we are sorry for the inconvenience. We want to give you a better user experience. Could you give us the clips or screenshots of the Ads that disturb you most at support@smartcloudcon.com? We'd like to resolve this issue for you.
Propaganda demais!
Response from developer
Dear User, we are sorry for the inconvenience. We want to give you a better user experience. Could you give us the clips or screenshots of the Ads that disturb you most at support@smartcloudcon.com? We'd like to resolve this issue for you.
Not working at all
Very glitch app
Response from developer
Hello, sorry about the issue. Could you please share more details about your problem at support@smartcloudcon.com? We'd love to hear more about this issue in order to assist you.
真垃圾！
Complete trash
Response from developer
Hello, sorry about the issue. Could you please share more details about your problem at support@smartcloudcon.com? We'd love to hear more about this issue in order to assist you.
App feels old
Response from developer
Dear User, we are sorry for the inconvenience. We want to give you a better user experience. Could you give us the clips or screenshots of the Ads that disturb you most at support@smartcloudcon.com? We'd like to resolve this issue for you.
Pessimo
Response from developer
Dear User, If you encounter the problem that the SD card cannot record, please try the following solutions: 1. Check SD card free space and format - If the SD card has insufficient free space, it may fail to record. Check the remaining capacity and format the card if needed. - Please check whether the camera's recording settings page displays the remaining card capacity normally (20%~100% is the normal range). If the capacity is not within this range, it means that your memory card or device is abnormal. You can restart the device and format the memory card. - Format steps: Cut off the camera power, pull out the SD card, wait 2 minutes, reinsert the card, and power on the camera. Then in the CareCam Pro APP, tap [More] - [Settings] - [Recording Settings] - [Memory Card] - [Format]. You can also format your memory card on your computer using a card reader. (Note: Formatting deletes all files; back up important data first.) 2. Re-insert or replace the SD card If the card is loosely inserted or faulty: Cut off the camera power, re-insert the SD card, and reconnect the power. If the issue persists, replace with a new SD card. 3. Replace aging SD card If the SD card has been used for a long time (near its write life span), its writing speed may drop sharply, causing recording failures. Replace it with a new high-quality SD card.
Buyer Beware
Response from developer
Sorry to hear that! Could you write to us at support@smartcloudcon.com with more details of your issue? We'd love to help you troubleshoot.
