Super
Response from developer
Hello, thanks for your feedback. We generally support a variety of payment methods—including, but not limited to, debit cards—as well as other common, mainstream payment options. You can try scrolling down to see if you can switch to a different payment platform. If you have any questions or suggestions, please let us know at support@smartcloudcon.com.
Multiple ads
Before I can watch camera’s video, I am forced to see an ad after that I have access to camera feed.
Response from developer
Dear User, we are sorry for the inconvenience. We want to give you a better user experience. Could you give us the clips or screenshots of the Ads that disturb you most at support@smartcloudcon.com or leave a message to the customer service center within the app? We'd like to resolve this issue for you.
Saiu do ar de novo?????
Response from developer
Hello, sorry about the issue. Could you please share more details about your problem at support@smartcloudcon.com? We'd love to hear more about this issue in order to assist you.
Перестало работать приложение
Response from developer
Hi, we sincerely apologize for the issue after years of your support! Please try uninstalling and reinstalling the app, making sure you log into the correct account. If the problem persists, please contact our official support team at support@smartcloudcon.com so we can help you.
Great but…
Response from developer
Hi, we sincerely apologize for the problem. We released an urgent fix (v2.9.41) that reduces app size, as loading failed due to insufficient available phone memory. Please update to 2.9.41 and try again. If issues persist, please contact support@smartcloudcon.com.
Please FIX!!
I need this fixed asap! I have an iPhone 14 Pro Max
Response from developer
Hi, we sincerely apologize for the problem. We released an urgent fix (v2.9.41) that reduces app size, as loading failed due to insufficient available phone memory. Please update to 2.9.41 and try again. If issues persist, please contact support@smartcloudcon.com.
Doesn’t work anymore!
Response from developer
Hi, we sincerely apologize for the problem. We released an urgent fix (v2.9.41) that reduces app size, as loading failed due to insufficient available phone memory. Please update to 2.9.41 and try again. If issues persist, please contact support@smartcloudcon.com.
PLEASE HELP ME SUPPORT
Response from developer
Hi, we sincerely apologize for the problem. We released an urgent fix (v2.9.41) that reduces app size, as loading failed due to insufficient available phone memory. Please update to 2.9.41 and try again. If issues persist, please contact support@smartcloudcon.com.
Update yesterday made app crash
Never works correctly
Response from developer
Hi, we sincerely apologize for the problems. We understand how frustrating this is. Please ensure your camera is connected to a 2.4GHz Wi-Fi network. For further troubleshooting, please contact us at support@smartcloudcon.com.
Difficult
Response from developer
Hi, we sincerely apologize for the extreme difficulty and time spent trying to connect your camera to the app. We understand how frustrating this is. Please ensure your Wi-Fi network is set to 2.4GHz, as 5GHz is not supported. Please reach out to support@smartcloudcon.com with your camera details so we can guide you step-by-step.
Note
Propaganda pura
Response from developer
Hi, we sincerely apologize for the problem. We completely understand why this is unbearable. We are actively reviewing our ad frequency to improve user experience. Please reach out to support@smartcloudcon.com if you'd like to share more feedback.
😱
Response from developer
Hi, we sincerely apologize for the problem and understand your frustration. Please reach out to us at support@smartcloudcon.com with your device details so we can assist you directly.
Só tem propaganda
Response from developer
Hi, we sincerely apologize for the problem. We completely understand your frustration. We are actively reviewing our ad frequency to improve your experience. Please reach out to us at support@smartcloudcon.com. We'd love to help you troubleshoot.
Plano
Response from developer
Hello, sorry about the issue. Could you please share more details about your problem at support@smartcloudcon.com? We'd love to hear more about this issue in order to assist you. Please note that we aim to reply to your email within one business day. Due to time zone differences, our human agent may not be able to respond immediately; please keep an eye out for messages sent by our online support team.
1/2 A Star should be a rating
Response from developer
Sorry to hear that! Could you write to us at support@smartcloudcon.com with more details of your issue? We'd love to help you troubleshoot.
Câmera muito terrivel
Response from developer
Sorry to hear that! Could you write to us at support@smartcloudcon.com with more details of your issue? We'd love to help you troubleshoot.
Anúncios sumiram
Response from developer
Thanks for your feedback. If you have any questions or suggestions, please let us know at support@smartcloudcon.com.
Software Câmera
Response from developer
Hello, Please contact the device manufacturer to check if they entered the correct firmware version when uploading. This usually indicates that the firmware was successfully downloaded, but local verification or device installation failed. In most cases, this indicates a problem with the hardware or the device firmware itself. Unfortunately, we cannot resolve such issues at the application level, as the firmware is managed by the device manufacturer. We recommend that you contact the seller so they can check the device and provide a solution if necessary.
