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Hik-Connect - for End user

Hik-Connect - for End user

by Hangzhou Hikvision Digital Technology Co., Ltd.

172K ratings
1039 reviews
#83 in free Photo & Video
🌟 Lifestyle
📷 Photo & Video
Free

Details

  • Released
  • Updated
  • March 9, 2016
  • October 8, 2026

Features

Background Location Access

Developer

Hangzhou Hikvision Digital Technology Co., Ltd.
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About

Access live video streams from your security cameras and DVRs remotely. Review recorded footage and receive instant alerts for motion detection events. Connect to your devices globally with ease.

✓Real-time monitoring
✓Video playback
✓Motion detection alarm notification
✓Remote camera access
✓Device management
Show original description

What users say about Hik

Reviews of Hik are mixed: the Photo & Video app is rated 4.7/5 from 172K App Store ratings. What users like most: fast and responsive, secure and reliable. Top complaints: frequent app crashes, difficult to navigate and find cameras. Summarized from real user reviews.

Positive things

  • 🚀Fast and responsive
  • 🔒Secure and reliable
  • 👍User-friendly interface
  • 🤖Excellent camera quality
  • 💡Useful notification features

Negative things

  • 🐛Frequent app crashes
  • 🔍Difficult to navigate and find cameras
  • 🕰️Slow playback and video loading
  • 🔌Unstable network connectivity
  • 🤯Confusing and unintuitive updates
See all reviews
+1

What's New in Hik

7.0.1

October 8, 2026

Meet HIKO, AI at the core of Hik-Connect. AI Guardian — from looking back to watching over. AI Search — from receiving clips to understanding the whole story. AI Assistant — from learning the app to just asking. Plus a redesigned app: fewer taps stand between you and the answer. Less searching. More done.

More

Charts

Top Free

📈 83+6

Photo & Video

This app rose +6 positions in Photo & Video chart.

Last updated on October 14, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Dark mode for iPhone

Please add dark mode for iPhone thank you!
Dark mode plz Tetris whichDark mode plz Tetris which

Epically confusing

going around and round trying to link our HIK system. I don’t give a one star review lightly. Not user-friendly or explanatory in any way. please do something to make this user-friendly.
AshwatthaAshwattha

Fast playback stops every 30 secs

Every time they update the App they mess up playback. It’s annoying to have to reviews hours of footage when App pauses or stops playback every 30 seconds. Why don’t they test changes before posting updates?
Amdax_4651Amdax_4651

تحديث فاشل لايمكن من إرجاع لاقطات وأشغلتنا في تحديث

تحديث فاشل لايمكن من إرجاع لاقطات وأشغلتنا في تحديث
K_q1200K_q1200

Problems

Why do they update the app when nothing has been improved or issues were fixed
Al9306Al9306
See 1034 more reviews

Developer apps

HikCentral Connect
HikCentral Connect

Unified Security on the Go!

💼 Business
See developer apps

User experience

🐞

Reported Bugs

5 issues

Cameras randomly show as offline

Bug

Playback function often fails to load

Bug

Notifications disappear from the app

Bug

App fails to open after recent updates

Bug

Camera settings reset after app updates

Bug
✨

Requested Features

5 requests

Add support for portrait mode on tablets

Feature

Improve playback controls with fast forward/rewind

Feature

Allow custom naming and organization of cameras

Feature

Provide better notification customization options

Feature

Integrate with smart home automation platforms

Feature

FAQ

What does the Hik-Connect app do?

The Hik-Connect app allows you to remotely view live video from compatible Hikvision DVRs, NVRs, and IP cameras. You can also play back recorded video and receive instant notifications for motion detection alerts.

What are the key features of Hik-Connect?

Key features include real-time monitoring of your cameras, video playback to review past events, and motion detection alarm notifications. It enables global access to your devices after account creation and device addition.

Is Hik-Connect free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

What devices are compatible with Hik-Connect?

The app is designed to work with Hikvision series DVRs, NVRs, and IP cameras that support the Cloud P2P function. Ensure your devices have this capability for remote access.

How do I set up remote viewing with Hik-Connect?

To set up remote viewing, you need to create an account within the Hik-Connect app and then add your compatible Hikvision devices to that account. Once added, you can access real-time video from anywhere globally.