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Hik-Connect - for End user

Hik-Connect - for End user

by Hangzhou Hikvision Digital Technology Co., Ltd.

172K ratings
1001 reviews
#121 in free Photo & Video
🌟 Lifestyle
📷 Photo & Video
Free

Details

  • Released
  • Updated
  • March 9, 2016
  • September 10, 2026

Features

Background Location Access

Developer

Hangzhou Hikvision Digital Technology Co., Ltd.
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📉no. 121
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About

Access live video streams from your security cameras and DVRs remotely. Review recorded footage and receive instant alerts for motion detection events. Connect to your devices globally with ease.

✓Real-time monitoring
✓Video playback
✓Motion detection alarm notification
✓Remote camera access
✓Device management
Show original description

What users say

Summarized from real user reviews of Hik. Based on 172K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Photo & Video app.

Positive things

  • 🚀Fast and responsive
  • 🔒Secure and reliable
  • 👍User-friendly interface
  • 🤖Excellent camera quality
  • 💡Useful notification features

Negative things

  • 🐛Frequent app crashes
  • 🔍Difficult to navigate and find cameras
  • 🕰️Slow playback and video loading
  • 🔌Unstable network connectivity
  • 🤯Confusing and unintuitive updates
See all reviews

What's New in Hik

6.13.891

September 10, 2026

solved some bugs

Charts

Top Free

📉 121-6

Photo & Video

This app dropped -6 positions in Photo & Video chart.

Last updated on September 20, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Cellular live view not working

Very frustrating to be away and want to check camera security via cellular data and no live stream loads. This is since recent upgrade Sep/10/2026. Only access to camera live view and playback is when at home via wifi connection - please fix
PayPal pmPayPal pm

New bugs since latest update

Constantly asking for encryption password. Used to only ask for this once.

Bye bye hikvision - moving to Unifi Protect.
team tordteam tord

Serious issues

Constantly going offline since recent updates. Very poor for a security system
OscarBravoAlphatwoOscarBravoAlphatwo

Need improvements

With the latest update the remote configuration stopped working and also the recent playback stopped working! Please fix.
B.creativeB.creative

Every Update More Problems

Useless every update causes more problems

Time for a new system non chinese
Urban WaffleUrban Waffle
See 996 more reviews

Developer apps

HikCentral Connect
HikCentral Connect

Unified Security on the Go!

💼 Business
See developer apps

User experience

🐞

Reported Bugs

5 issues

Cameras randomly show as offline

Bug

Playback function often fails to load

Bug

Notifications disappear from the app

Bug

App fails to open after recent updates

Bug

Camera settings reset after app updates

Bug
✨

Requested Features

5 requests

Add support for portrait mode on tablets

Feature

Improve playback controls with fast forward/rewind

Feature

Allow custom naming and organization of cameras

Feature

Provide better notification customization options

Feature

Integrate with smart home automation platforms

Feature

FAQ

What does the Hik-Connect app do?

The Hik-Connect app allows you to remotely view live video from compatible Hikvision DVRs, NVRs, and IP cameras. You can also play back recorded video and receive instant notifications for motion detection alerts.

What are the key features of Hik-Connect?

Key features include real-time monitoring of your cameras, video playback to review past events, and motion detection alarm notifications. It enables global access to your devices after account creation and device addition.

Is Hik-Connect free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

What devices are compatible with Hik-Connect?

The app is designed to work with Hikvision series DVRs, NVRs, and IP cameras that support the Cloud P2P function. Ensure your devices have this capability for remote access.

How do I set up remote viewing with Hik-Connect?

To set up remote viewing, you need to create an account within the Hik-Connect app and then add your compatible Hikvision devices to that account. Once added, you can access real-time video from anywhere globally.