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Hik-Connect - for End user

Hik-Connect - for End user

by Hangzhou Hikvision Digital Technology Co., Ltd.

172K ratings
947 reviews
#96 in free Photo & Video
🌟 Lifestyle
📷 Photo & Video
Free

Details

  • Released
  • Updated
  • March 9, 2016
  • July 9, 2026

Features

Developer

Hangzhou Hikvision Digital Technology Co., Ltd.
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iphone
ipad
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About

Access live video streams from your security cameras and DVRs remotely. Review recorded footage and receive instant alerts for motion detection events. Connect to your devices globally with ease.

✓Real-time monitoring
✓Video playback
✓Motion detection alarm notification
✓Remote camera access
✓Device management
Show original description

What users say

Summarized from real user reviews of Hik. Based on 172K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Photo & Video app.

Positive things

  • 🚀Fast and responsive
  • 🔒Secure and reliable
  • 👍User-friendly interface
  • 🤖Excellent camera quality
  • 💡Useful notification features

Negative things

  • 🐛Frequent app crashes
  • 🔍Difficult to navigate and find cameras
  • 🕰️Slow playback and video loading
  • 🔌Unstable network connectivity
  • 🤯Confusing and unintuitive updates
See all reviews

What's New in Hik

6.12.681

July 9, 2026

1. For KV8 series, supports filtering notifications by three new default event types 2. DS-KH6320 indoor stations, supports setting door status as Remain Unlocked and Restore. 3. Supports wireless gateways and sub devices including 3-in-1&2-in-1 Detectors

More

Charts

Top Free

📉 96-2

Photo & Video

This app dropped -2 positions in Photo & Video chart.

Last updated on July 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Garbage app

Used the app for 3.5 years then it stopped working. App was up to date and it just stopped showing camera views and no recordings for all 4 hardwired cameras. Customer Service is worthless. I had to get all new cameras. I do not recommend.
BotalicBotalic

July26 update

Can’t connect since recent update on iPad or iPhone
BJAtk43BJAtk43

Can’t log in on iPad

App won’t load to log in screen. This has been intermittent for a few weeks. Very frustrating.
Lindt bunnyLindt bunny

Slow

Not a very good app always crashes and is slow
Joe.,,,,.Joe.,,,,.

Unable to log into alarm

I’m having a problem yet again logging in. Says ‘connecting failed Retry’.
Please help.
NRob265NRob265
See 942 more reviews

User experience

🐞

Reported Bugs

5 issues

Cameras randomly show as offline

Bug

Playback function often fails to load

Bug

Notifications disappear from the app

Bug

App fails to open after recent updates

Bug

Camera settings reset after app updates

Bug
✨

Requested Features

5 requests

Add support for portrait mode on tablets

Feature

Improve playback controls with fast forward/rewind

Feature

Allow custom naming and organization of cameras

Feature

Provide better notification customization options

Feature

Integrate with smart home automation platforms

Feature

FAQ

What does the Hik-Connect app do?

The Hik-Connect app allows you to remotely view live video from compatible Hikvision DVRs, NVRs, and IP cameras. You can also play back recorded video and receive instant notifications for motion detection alerts.

What are the key features of Hik-Connect?

Key features include real-time monitoring of your cameras, video playback to review past events, and motion detection alarm notifications. It enables global access to your devices after account creation and device addition.

Is Hik-Connect free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned in the provided information.

What devices are compatible with Hik-Connect?

The app is designed to work with Hikvision series DVRs, NVRs, and IP cameras that support the Cloud P2P function. Ensure your devices have this capability for remote access.

How do I set up remote viewing with Hik-Connect?

To set up remote viewing, you need to create an account within the Hik-Connect app and then add your compatible Hikvision devices to that account. Once added, you can access real-time video from anywhere globally.