Terrible Update to UI
Now harder to to see only unread notifications, more clicks, no indication that’s what you’re viewing, still says all events. Recent live view button reduced to the left corner. Now got blank spaces taking up precious screen space. Footer bar now with just two options! Everything is now more clicks away! Don’t want AI, not available for my system anyway! How it this better!?
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Bad update
Since an update, my cameras now flag motion sensor but no one is there. Sometimes can’t even load the playback
Hik-Connect 7 – Major Regression in iPad Live View
I've been using Hik-Connect on my iPad for years, and unfortunately, version 7 has completely ruined what used to be a great experience.
The removal of the traditional 3×3 Favorites live view is a massive downgrade. Previously, I could monitor nine cameras simultaneously in a clean, fixed grid. Now, the interface forces me to scroll through camera feeds, making monitoring significantly less practical.
On top of that, the new interface is noticeably laggy, and the video quality is considerably worse than before.
This is a security camera monitoring application. Performance, image quality, and the ability to view multiple cameras simultaneously should take priority over unnecessary interface redesigns.
Please restore the original 3×3 Favorites live view on iPad, or at least provide an option to switch back to the classic layout.
As a long-time user, I'm extremely disappointed with this update and sincerely hope these changes will be reconsidered.
The removal of the traditional 3×3 Favorites live view is a massive downgrade. Previously, I could monitor nine cameras simultaneously in a clean, fixed grid. Now, the interface forces me to scroll through camera feeds, making monitoring significantly less practical.
On top of that, the new interface is noticeably laggy, and the video quality is considerably worse than before.
This is a security camera monitoring application. Performance, image quality, and the ability to view multiple cameras simultaneously should take priority over unnecessary interface redesigns.
Please restore the original 3×3 Favorites live view on iPad, or at least provide an option to switch back to the classic layout.
As a long-time user, I'm extremely disappointed with this update and sincerely hope these changes will be reconsidered.
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Not working after update!
Since my app has updated I am no longer able to watch playback and it will not allow me to watch motion clips at all!!
Can access live view but nothing else other than that.
Can access live view but nothing else other than that.
App keeps crashing
Latest update keeps crashing at launch 7.0.200
Needs a bit more control
Been using this app for some time now
Would be great to be able to re-boot system remotely via App. Also sometimes I lose connectivity to the CCTV system when App is updated. Need to manually re-boot recorder to re-connect. Otherwise a great App.
Would be great to be able to re-boot system remotely via App. Also sometimes I lose connectivity to the CCTV system when App is updated. Need to manually re-boot recorder to re-connect. Otherwise a great App.
New update ruined doorbell
This MIKO or whatever update ruins the doorbell view and how camera is accessed. This was a step back. It defaults to this fish eye view that is awful
Update
Latest update resulted the camera not showing on the app and constantly trying to load
New update
Keeps turning device offline also doesn’t allow mobile access
Rubbish for ptz cameras….slow to open the app and takes way to long to view cctv cameras
Cctv engineer put this latest app on my devices omg had to go back to old app!!!!CCTV Replay is rubbish you set it going you want to skip forward couple of minutes or back the slider bar keeps disappearing and have to touch screen again to get it back.
Ptz camera mode is very poor you can only move camera left right up or down individually, the old app you can move it for example right and up at same time or right and down at same time and so on…. Even zoom pinch the screen to zoom in pinch screen out to zoom out …. What was more simple….
Overall I find it slow and glitchy at times
Hence why gone back to guarding expert app your in more control of the system
Ptz camera mode is very poor you can only move camera left right up or down individually, the old app you can move it for example right and up at same time or right and down at same time and so on…. Even zoom pinch the screen to zoom in pinch screen out to zoom out …. What was more simple….
Overall I find it slow and glitchy at times
Hence why gone back to guarding expert app your in more control of the system
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Terrible Update to UI
Don’t want AI, Don’t need AI, AI not available for my system! Now harder to to see only unread notifications, more clicks, no indication that’s what you’re viewing, still says all events. Recent live view button reduced to the left corner. Now got blank spaces taking up precious screen space. Footer bar now with just two options! Everything is now more clicks away! How it this better!?
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Still not working
It’s run perfectly until today the app is crazy slow and I can’t watch my cameras though my phone please fix your app I just updated it to and it’s still not working
App keeps crashing
Latest update keeps crashing at launch
Face ID doesn’t work
Face ID unlocking is way too strict. I can’t open the app half the time. I’ve never had this many failed attempts on any other app
Bug fix
Since the new update keeps telling me the cameras are off
Please make ‘armed’ mode more obvious when armed
When we go to arm our cctv, there is no clear indicator in the app that the house is ‘armed’ or ‘armed silently’. It would be really helpful to see some kind of red dot on the armed symbol to show this, or maybe the symbol becomes red itself. We can never tell what the status of the alarm is.
Update
Now not working after recent update
Buggy
Very buggy and cumbersome UX. The last update broke full screen view and made experience worse again. Needs redesign and better QC processes. Just look at Ring app as an example of good UX.
Poor update
Temperamental app at best of times. Update has now moved access control to a separate side bar when using teams. The widget no longer works for door unlocking.
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