Cellular live view not working
Very frustrating to be away and want to check camera security via cellular data and no live stream loads. This is since recent upgrade Sep/10/2026. Only access to camera live view and playback is when at home via wifi connection - please fix
New bugs since latest update
Constantly asking for encryption password. Used to only ask for this once.
Bye bye hikvision - moving to Unifi Protect.
Bye bye hikvision - moving to Unifi Protect.
Serious issues
Constantly going offline since recent updates. Very poor for a security system
Need improvements
With the latest update the remote configuration stopped working and also the recent playback stopped working! Please fix.
Every Update More Problems
Useless every update causes more problems
Time for a new system non chinese
Time for a new system non chinese
App update issue
Since the recent app update, getting sporadic device offline on all cameras, but a refresh of the app resolves this.
Deleted and re downloaded the app and now it flashes up “Add Device” briefly and then loads, as this is consistent with every instance of opening the app.
Seems a bug is causing a cloud handshake issue? All cameras are online and no dropouts in playback.
Deleted and re downloaded the app and now it flashes up “Add Device” briefly and then loads, as this is consistent with every instance of opening the app.
Seems a bug is causing a cloud handshake issue? All cameras are online and no dropouts in playback.
Show more
Previews
Great system but could you please consider adding image/video preview to future updates that can be seen on iPhone and Apple Watch. It would be of value to people managing multiple cameras. Thank you.
BAD APP UPDATE
Most recent update I’m no longer able get my nvrs to show up on the app I refresh they show up but then when I open app again they r gone again
App is flawless
The hik-connect app works as expected with every feature I could hope for. Hats off to Hikvision for providing best in class cameras, NVRs and the software to support it. Thank you!!
Update
Since today’s update when I open the app it says I’m not connected, it’s a wired connection so it’s not working properly
Slow notifications
The notifications to my phone used to work perfectly now they become so slow and takes about 45 minutes to get to my phone. It’s all locked on the NVR but not sent to my phone. Very annoying.
Notifications
Plus de notifications depuis la dernière mise à jour de l’application
Needs to be improved
App does not have much options to modify and manage security and alarms
Dvr footage stuck issue
I am using dvr but when i click into any camera footage into full screen the footage get stuck and live doesn’t play. Please fix this.
TURNING OFF CALL NOTIFICATIONS DOES NOT WORK
HOW DO I TURN OFF CALL NOTIFICATIONS?
Audio notifications on indoor video intercom
Audio notifications on indoor intercom no longer works since software updates - driving me crazy!!!!
Not as good now
Ever since a bug fix 5 days ago my system goes off-line every night at approximately the same time. Not ideal for a security system.
Phone overheating when I use this app
My phone overheat when I use this app need the dark mode so it doesn’t overheat
Network settings
It says my device is off line
Very slow and freezing screen
The app is freezing a lot very often very annoying
