Annoying
It has happened to me twice now that my account is under review for multiple days pending approval when I’ve had an account for years and I miss out on multiple clients because they find someone else because I can’t reply
excellent
The app has helped me find work, and it has always sent me to beautiful homes with good options.
Travel nurse
I give you guys five stars guys are great as far as finding good jobs finances of different jobs I work so far it’s awesome and great experience
Inconvenient more than helpful
I love this app but the layout is so ridiculous and inconvenient. For every post you go to, when you go back, it brings you right back to the beginning. Then I have to find out where I left off, every single time.
Provider
I was a little skeptical because I wasn’t getting any reply backs but now I see it takes billing trust with the families and being authentic and straightforward is what get them to write back
Awful customer support
Private medical information of mine was shared by one of their families and they closed my account because of it. Parents don’t want to pay you over the table horrible experience all around Nannie’s beware!!
Very efficient and effective
Love care.com I’ve been working through this site for five years
Love it
Very efficient
Poorly run
I am a long time care.com caregiver (7+ years) and hate this app. It’s been glitchy for ever and still is and the company has decided to stop developing their desktop site and make it unusable for booking, browsing etc. This is lazy, but also just a bad move because the app doesn’t work well. I have to shut down and reopen the app to receive messages for which I’ve already seen email notifications for. Trying to use more than one feature of the app makes the whole thing crash. Super disappointing.
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Diaz230
I really loved is easy to used
There could be a few improvements.
Parents looking for a suitable caregiver should be required to send notice if someone else is selected in a timely manner. I’ve applied to about 50 or more opportunities before I was chosen over a span of 2 months… Majority of them I heard nothing back. The in app message reminder has been a game changer. I would like to see maybe short videos as icebreaker to how families are just to get a feel for compatibility for Nanny’s. A reminder to do a review for a job completed would help boost a Nanny’s visibility as well.
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So far so good
No issues since I’ve downloaded it. I used to use the web version in 2015 and it seems to have no crashes or bug issues.
Terrible Premium Service DO NOT SUBSCRIBE
I subscribed for premium service membership as a caregiver and paid thru APPLE PAY and a debit card. 3 days pass they have my transaction on hold and membership still stuck on GUEST tier. I called customer service twice and are incapable of doing anything nor they cannot refer me to Tier 2 billing which my Bank has told me to have me referred to. Their customer support is ZERO stars and agents are not able to refer you to someone who can resolve the problem. Absolutely FLABBERGASTED by POOR SERVICE and they said that I need to wait 24 to 48 hours for someone to “reach” me about this problem. That is one hour DELAYED and is an INJUSTICE to those who have paid for their services. They punish customers by being INEPT! Terrible!
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CNA Sitter
I’m hoping to work soon
Good app with a lot of UI frustration
I want to love this app, but the user interface leaves a lot to be desired. I really struggle with getting all the job info in one place and managing the jobs I do or don’t want to see, seeing accurate rates and dates, etc. I get frustrated enough to give up and close the app almost every time I use it. That said, there are a ton of jobs listed in the area where I live, so it is still an excellent resource.
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Love
Best app ever
It’s like Tinder… For Care
As a recipient, I find this service very frustrating. Yes, it works for people needing a babysitter or senior care, or tutors. But m fall into a category that they don’t even have. I am a person with a spinal cord injury. That takes a very different kind of care than the other categories offer. But the problem is that all of these caregivers don’t understand that and 95% of them don’t even read the profile. I have a caregiver that is in the service and she showed me the interface. It’s exactly like Tinder. You swipe to see somebody and you don’t need to look at anything, but hit the button to say that you’re interested. They don’t look at the hours, they don’t look at the description, they don’t look at the requirements so, I get a lot of people that are in their 60s and 70s thinking that they can lift a 160 pound male. I get a lot of people that want an 8 to 5 job but I need someone here early in the morning and someone late at night. 70% of the time they don’t respond after first saying they’re interested. I have to list my profile in the senior care or adult care or special needs. None of those really take into account my needs. If someone saw that there was a spinal cord injury category, then they would understand what kind of care might be involved. This app is like gambling because I keep hoping that one of the people that is interested in my job will fit my qualifications. But it never happens.
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Response from developer
We'd be happy to assist you. For assistance, please reach out to us at reviewteam@care.com. Please include Reference Number 2026-08-19-32856929 when you email or reach out to us via our phone number 888-498-1821
Great îgreatl
200 percent. I love this site it’s great I give it 1 million stars rating
Acting like pro’s will work for nothing
From $17/hr. That is a joke!!! I can work at McDonald’s for $20. Why would I break my back for anything less than $35/hr. Please step up the reality of what the cost is to have a housekeeper.
My best clients come from Care
I am very grateful to this app for connecting me with some really wonderful clients. The only reason it isn’t getting 5 stars from me is it doesn’t allow me to adjust where i am showing up (geographically) in searches. It only allows you to set a mile radius from my existing location rather than selecting zip codes or just a general direction of where my target audience is (mainly due to travel from existing clients’ homes)
Overall, it is the best experience i have had getting the type of jobs I am specifically looking for compared to other similar apps.
Overall, it is the best experience i have had getting the type of jobs I am specifically looking for compared to other similar apps.
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