Care.com Caregiver User Reviews

Customer Experience

Positive experience65.4% of reviews
Neutral5.2% of reviews
Negative experience29.4% of reviews

~ Based on 1,478 written reviews from the US App Store.

What users say

Is Care.com Caregiver Safe?

Care.com Caregiver: Find Jobs appears safe based on user ratings. AppsHunter Safety Score for Care.com Caregiver is 92/100.

This assessment is based on 151,928 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 151,928 App Store ratings for Care.com Caregiver.

Is Care.com Caregiver Legit?

Care.com Caregiver: Find Jobs appears to be a legitimate app. AppsHunter Legitimacy Score for Care.com Caregiver is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unable to write reviews for 20 years

I’ve been booking with this app for 20 years so for that reason I love it. But all the families I’ve worked for were unable to leave me a review and there’s no customer service for you to help me with this.

Great app

Great app easy to use many jobs available

Disappointed

I can’t get the app to do anything. It keeps reverting me back to the log in page. When I do get a little further, I am still dealing with glitches and limited information.

App problems

Could definitely be better.

Be more responsive to subscribers paying for this service!!!

Getting access to customer service is nearly impossible. I have ongoing issues that cannot even be addressed.

Too many people with unuse accounts

A lot of people open an account here and do not respond to when we apply for jobs. I think the app should do a little bit of a better job when monitoring who is actively searching for Service and discontinue drop posts that have not been monitored for a certain amount of period
I seen jobs posted over 100 days old and people are not replying when we put applications
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very help me

very help me thank you

Nanny

I’m grateful knowing all the families I have connected with get to know they will get an almost complete look at qualifications and level of care and options for their budget. I feel safe I am choosing families from a reputable company too.

Used to use it, not anymore

I am so unbelievably tired of perfectly serviceable websites being turned into subpar apps. It is buggy and difficult to navigate. That, however, wasn't what prompted me to stop using the service and write a review. No, what made me decide "this isn't worth it anymore" was the prompt to "verify my identity" via a third party, private company (Veriff) that is known to have had data breaches in the past. You want me to give an unreliable third party a scan of my face and a copy of my ID? Why did I even pay for a background check, then??
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Easy to Use

“Easy to use and simple to navigate. I like how I can connect with families and manage messages in one place. It’s been helpful for finding caregiving opportunities

No longer tolerate manipulation

The instructions to cancel on IOS are completely outdated on purpose. Had to go on desktop just to cancel. I no longer tolerate scummy business practices and neither should you! Especially for an app that oversees elder and child care

I hate the care app

The care app sucks so bad I miss the web browser. I can’t even get notifications on time. They’re way later my messages don’t load so I don’t get them right away so see if I’m planning on having an interview in 10 minutes. I have to wait over 25 minutes to get the message it’s ridiculous

No one responds

parents can post and look for nannies but it costs them money to respond, waste of your money just use facebook groups.

Excellent app

I Love, This app very helpful.

Scam

I subscribe but couldn’t login

Can’t log into app

Hello there, yesterday I just purchased a membership and it will not me log into the app. The app keeps saying error . I just paid my money I need to be able to get on if this is going to be an issue I would like my money back thank you .

They make you pay!

I deleted, they wanted to make me pay after completing my profile.

CNA to my community

Thanks to care.com. I have found so many loving families I can help. This is my passion and having a profile here has been a blessing.

Horrible

this app sucks it makes you think your all set up but are you? NO! this stupid app makes YOU pay a monthly subscription all to try and find a simple little job

Good app

This app is good, I’ve found some good jobs. But it recommends me jobs that are in other states which is super odd. They also recommend me jobs that aren’t in my availability which I don’t like. Also you can’t review families which is super important for getting a job.