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UrbanSitter: Find Child Care

UrbanSitter: Find Child Care

Babysitters, Nannies & More

15K ratings
161 reviews
With Ads
🌟 Lifestyle
📊 Productivity
Free
With Ads

Details

  • Released
  • Updated
  • August 4, 2012
  • August 26, 2026

Features

Developer

UrbanSitter, Inc.
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About

Find trusted and reliable caregivers for various needs, including babysitting, nannies, pet care, and senior assistance. Browse profiles with background checks, parent reviews, and rehire stats to book, message, and pay securely in one app.

✓Vetted caregivers with background checks
✓Parent reviews and rehire statistics
✓Search for sitters by location
✓Book, message, and pay within the app
✓Find nannies, pet sitters, and senior care
✓Last-minute and ongoing care options
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What users say

Summarized from real user reviews of UrbanSitter. Based on 15K reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🚀Easy to use
  • 👍Convenient for finding sitters
  • 🔒Secure platform
  • 💰Main source of income for sitters

Negative things

  • 💰Expensive subscription fees
  • 🔍Limited job opportunities in some areas
  • 🤖Unresponsive customer support
  • 🔍Unclear job details/pay rates
  • 🐛Technical issues with the app
See all reviews
+1

What's New in UrbanSitter

14.10.0

August 26, 2026

This update improves the password creation process, ensuring you can easily set your own secure password (now including underscores) without getting stuck in a loop. We've also refined how sitter rates are displayed to ensure you always see the most accurate information. We've fixed several UI bugs, including a calendar that wouldn't close and issues when editing job details. Under the hood, we've improved data reliability and started migrating screens to a more modern framework for better performance. Please let us know if you experience a bug or issue! Email us at support@urbansitter.com

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User reviews

Most RecentHighest RatedLowest Rated

UI is Trash

Your booking form is broken. How am I supposed to book someone when the date/time is white text on a white background?
Nans84Nans84

Money hungry

All these apps you have to have to buy a premium before messaging the sitter
mariahsexyassmariahsexyass

App keep logging me out

This app keeps logging me out and it’s not working. It’s giving error everyday!!!! It’s so annoyingggg!!! It keeps saying that “something went wrong” every time.
guruvicky hagasguruvicky hagas

branch sucks

do not accept credit card payments unless you want to be restricted from accessing your own $$ because of dumb software issues. so tired of being forced to own branch.
luvergirl5evaluvergirl5eva

DANGER LOCKS YOU OUT DO NOT USE

the app will suddenly randomly seeming need to reverify your identity. isn’t designed to share between partners like you obviously would. and locks you out from accessing child care providers or seeking care which for me created urgent and potentially emergency situations when I suddenly don’t have access to communicate with care takers. garbage.
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ShalacoShalaco
See 156 more reviews

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User experience

🐞

Reported Bugs

3 issues

Profiles being hidden/deactivated without clear explanation

Bug

Booking issues and errors when trying to update availability

Bug

Inconsistent job postings and unclear communication from families

Bug
✨

Requested Features

5 requests

Ability to block specific families or sitters

Feature

Showing only jobs that match sitter's availability

Feature

Improved notification system for sitters

Feature

Allowing sitters to set pay rate ranges

Feature

Implementing a penalty system for last-minute cancellations

Feature

FAQ

What kind of care can I find on UrbanSitter?

UrbanSitter connects you with a variety of caregivers. This includes babysitters for date nights or last-minute needs, part-time and full-time nannies, tutors, pet sitters, dog walkers, and senior caregivers. You can also find help with household tasks.

How does UrbanSitter ensure caregiver safety and reliability?

All caregivers on UrbanSitter undergo annual background checks and a review by their Trust & Safety team. You can also view candid parent reviews, see which families rehire caregivers, and check their response times. Parents must verify their identity to book.

How do I book and pay for care through the app?

The app allows you to describe your care needs or search for sitters near you. You can compare rates, reviews, and experience upfront. Once you find a suitable caregiver, you can book, message them, and handle payments all within the UrbanSitter platform.

Is UrbanSitter free to use?

You can browse for caregiving jobs and services for free on UrbanSitter. While the app facilitates bookings and payments, the specific cost of care is determined by the individual caregiver and agreed upon before booking.

Can I find caregivers for urgent needs?

Yes, UrbanSitter is designed to help you find care for various situations, including last-minute needs. You can search for available sitters in your area and book them quickly through the app, providing peace of mind when you need care urgently.