Just easier and faster
Just open the app when you are ready to get seen by the doc. Works really well for anything that can be easily fixed with a Rx or to find out whether you really need to go to the ER. I have used this app a handful of times and haven’t had any idiot doctors on here. Unlike urgent care, these doctors won’t automatically send you to the ER if you have anything more than a scrape. I often prefer the convenience of being able to see a doc when I am awake at 3am and can’t sleep than waiting till 9am to try to schedule a same day appointment with my PCP for later that afternoon. And if you do need to go to the ER, going at 3am usually means you get seen pretty much right away. If you wait till 5pm, you might be waiting for 6 hours or more.
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Really helpful
And saved us a ton of time. Best case we would have gone for a walk in at the doctors office. Would take about an hour. Worse case we go to the local urgent care. 4 plus hours! Problem solved in the comfort of home, about 20 mins total including wait, at home while I cleaned up after dinner.
There for you
I truly appreciate this aspect of Blue Cross Blue Shield care first. Having a physician to address your needs 24 hours a day is amazing. I have claustrophobia and I have to have an MRI done in the morning early. It’s a 2 Hour Dr. from my home Dr. Babalola was extremely compassionate, professional, and informative everything one would hope for from a physician. I appreciate her time and even her well wishes for my health. She was exceptional better than I even expected, she’s definitely a 5star doctor.
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No
Carefirst insurance in general is extra scammy, but we are here to talk about the app. Their app promotes how you will see the price of the appointment before you start the appointment but when I had an appointment today the ‘appointment cost’ screen popped up for half a second and then progressed to the next screen. Before I know it, I was starting my appointment so I have no idea how much this appointment is going to cost me. I have carefirst insurance so you would think since I loaded my insurance information in the app, appointment copay/cost wouldn’t be neglected. I quit using this app a year or two again but tried it again today bc I was sick and it was ‘convenient’. Last year I was getting bills for appointments 10 months after my initial appointment. Looks like I’m in for another surprise bill July 2024 since I paid nothing today. I’ve used other teledoc apps that are much better than this app which is a shame. You would think using the official teledoc app for my insurance company would have some type of advantages I can’t find elsewhere. The provider I saw today was short in conversation and juuust helpful enough to make the appointment worth the frustration of using the app. App is bad. Providers are bad.
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Super easy and fast
My provider was very easy to talk to and answered any questions I had. She prescribed the exact medication (prednisone) that has alway been effective at treating my asthmatic bronchitis in the past! The video visit is so much easier and safer than sitting in an urgent care clinic with all of the other patients being seen for possible contagious illnesses!! Highly recommend!!
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