Carefree Connects (BT12) User Reviews

Top reviews

Move the stupid buttons

Can’t close the app without causing the awning to roll up the wrong way. This is an easy fix - just make some of the buttons smaller and then move them up a little. iPhone 16 Pro Max.

It works!

Just tried the app on an iPhone 15pro and it works fine. It remembers the last setting when you extract. It also has micro adjustment buttons so I can get my side antiflap poles into the holes in the boom.
The led dim function doesn’t seem to work though hence 4 stars.

The over extend bug is back 23/22024

App hung after I went back into the app. It tried to extend my awning after it had already been extended.

Going downhill fast

The app used to support turning off/on the LED lights, and adjusting the intensity. This feature has been mysteriously removed. Called the support line, waited for a very very long time as usual, only to be told "we are working on it". No app updates in over 2 months. How hard can it be to put a feature back that you already had code and support for? Between this, and the endless recalls on Winnebago-installed Carefree awnings, I cannot recommend this company at all.
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LED Control

What happened to the ability to control the lights with the app? I now have no way of turning the lights on.

Random pairing and still periodic beep

Keeps saying it doesn’t see the awning yet controls it and replaced motion batteries and still get beeps. Pull breaker like many others. Basically poorly engineered

No awning light controls on the app

I can no longer control the awning light via the app neither on my phone or tablet pls fix I use to be able to I have deleted and reinstalled but still not able to

Closing App on Iphone 13

Closing app problems are fixed but now no awning light dimming available

No led dimmer

This app was good then started playing up. Reset everything and dimmer option is gone how stupid.

App failed

Been using this app for our carefree awning, from time to time the app won’t work and in the past I’ve just deleted it and reinstalled. But now that doesn’t work. Not very good business from the app developer. Would be great if this could be resolved.

Working as planned

Had too read how to pair with my phone. Worked right away. Connects fast and can operate awning. Have no idea what the bottom two icons do. Normally undo last action or redo last action. But that makes no sense/

So far so good.

This doesnt work with Apple products

Please advise when the update is coming so it can be used with apple products.

Is this App ever going to be updated

The app works great on iPhones that have a home button, but they are a thing of the past.
Newer iPhones require the user to swipe up from the bottom. This app is obsolete!!
If you do this with this app it will over extend the awning!!!
Come on Carefee, bring the app up to date with more modern technology.
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No awnings found

Does not work on iPhone 12. Keeps coming up with no awnings found after correctly putting the awning into Bluetooth discoverable mode. I know the awning works ok as the app works on my iPad, but does not on the iPhone 12.

Does not connect to iPhone 13plus iOS 16.5

Does not connect to iPhone 13plus iOS 16.5 need to fix issue

App need further updates

The awning and Bluetooth concept is excellent, however the app needs updates especially for iPhones. There’s a couple of bugs that need addressing as soon as possible:

1/ iPhones with no home button (iPhone 13 and 14pros ect) - when you swipe up from the bottom of the screen to either close the carefree app or open another app, where you press to swipe up will activate that function. For example every time I swipe from the bottom and towards the left, the awning will retract, if I swipe from the bottom towards the right the awning will extend. This second point leads onto the next bug:

2/ even if the awning is fully extended, if you hit the extend button (either purposely or when closing the app) the awning will continue to extend beyond its lockout, the motor will only stop because it doesn’t have enough torque to rip the awning off the wall. This is a big bug and needs to be fixed ASAP. It happens with multiple awnings and controllers so it’s a bug not a malfunction of the unit.

The above really needs to be fixed via an app update and when it does the whole thing will get 5 stars!!
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Broke my awning

This app should be removed or Carefree should be held liable for the damage to the awning. App apparently over extended awning and burned the motor. Shame on Carefree for being so irresponsible as to keep this app active!

Carefree BT app

Awesome app. I’d give it a 5 star rating if the screen background wasn’t the same colour as the lettering in the Retract/Extend fields. It’s too dark to read, doesn’t change to a yellow font until you select an option.

Won’t connect

I really wanted to be able to dim the lights. I so wanted this to work. I got it to connect once, asked to update firmware and froze up. Never could connect again. I have no idea if it’s operating error or the app.
Too bad either way…

Liked it until Firmware Update

I opened the app, it asked me for a firmware update. The update stopped at 23%, turned the lights on and then disabled everything to do with the awning. I can’t more then awning in or out and can’t turn the lights off. The buttons on the inside of the RV no longer work either. Not sure what to do, kinda stuck. Worked great up till this point. Now It’s dead.
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