Accessibility
I downloaded this app tried to login. Said it didn’t recognize my password then said it would send a link to my email to reset my password that was two weeks ago maybe three and I’m still waiting on email with the link to reset my password. That sense I have tried and tried to reset my password and as I said earlier, I’m still waiting on the link. This app really sucks.
Show more
Working good so far
Great App ! Very easy to use and great resources.
Unexpected error can’t log in
Everytime I try to log in it says unexpected error. It would be nice to be able to look at my insurance information.
User unfriendly
This app is useless. Miss the days you could sign into a website and easily make your payment. Half the time the app is down and won’t connect to the payment site. The first time they switched over it took me awhile to figure out how to even make a payment. Sad they got bought out and the new place is trash
Show more
Care source
They are really good in insurance company so far no complaints
Great app
This app is great. It is so convenient to have everything in one place!
Fast and beneficial
Everything I need is at my finger tips. I enjoy the service very much. Customer service is top tier in my opinion! Thank you care-source.
Love this insurance
This insurance has been one of the best I have ever had. Thank you caresource
Asthma COPD
Excellent relief
Never works
I need to access my account but the only way to do it is on a PC it seems, since this app doesn’t function properly, I got signed out mid survey and then it just keeps putting up errors, please hire competent programmers!!
Doesn’t work for me
I downloaded the app and clicked on create an account. Followed the steps. Never received an email to finish signing up. Disappointed because I actually need access for insurance coverage verification purposes.
Wow
Unfortunately I have no good news and ditto the other reviewers to the almost “T”. The only exception to this is cannot log in haven’t been able to log in no matter what call I made or promises of calls never received period. I can say that I’ve appreciated Caresource over the last year because if it weren’t for them the hospital bills from being in the hospital, 2 surgeries, trauma therapy and visits time and again to get some semblance of normalcy from being shot 3 times I don’t actually know what I’d have done or do. The app is absolute trash YES but I can’t say that about those clearing my recovery. I know change in our coverage is coming because of our Government and unfortunately for some we will suffer tremendously. But I know this…there is something beyond our understanding and He sits above! Nothing absolutely nothing happens in this world by chance. If there is a problem…He will provide a solution and I wholeheartedly believe this. I send healing and hope to all of us in Christs name.
Show more
Health
Great
So attentive to my needs.
The people at CareSource have helped me tremendously with medications interacting. It almost seems like CareSource is better then my doctors office or pharmacy. Love CareSource.
Appreciation to caresource
They help me over the years and they still are sometimes I don’t know what I would do without caresource
I still haven’t received my cash balance from the two appointments that I went to
Just wondering
Can’t Sign Up
I tried twice to sign up, and both times the link emailed to me expires by the time I click on it, which is less than a minute because I’m trying to get on now.
There’s not even a help button that I see so I’m not sure what to do. I still need the info.
There’s not even a help button that I see so I’m not sure what to do. I still need the info.
Can’t make payment
Since the last update, I can’t pay my monthly payment. Keeps giving me an error. Let’s me do everything except pay my bill.
So frustrating!!
It’s so difficult to find things on the new app, when you try to go to rewards you get an error page, it simply doesn’t work well at all.
The App Practically Bricked My Phone
If this is supposed to be the dominant form of paying claims by early July, you have a lot of work to do in the next few days. I had to constantly lock out my phone and unlock it just to get the keyboard to type a single letter. After finally getting the email and password situated, it didn’t even log in. I ended up just calling to make a payment, as it was faster to talk to your slow, automated line than it would be to try to log in again.
Show more
