Worst App Ever
I would give it a zero star but it forces you to give at least 1 star. This app is the worst and continues to not be reliable at all. I use it for work and have reached out to the agency multiple times they don’t care to change and you guys don’t care to fix your app. Absolutely ridiculous. Take it off the App Store and make it not available to anyone. It makes you change your password more often than a person changes their underwear. It doesn’t always work and is super unreliable. It needs to be trashed and deleted forever.
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MBMom of 2 Soccer Boys
Worst software I have ever used
I worked in IT for 33 years and I my retirement I am a caretaker for a neighbor. The organization I work through insists I use this app even though they have a software that runs on line on a computer and works perfectly. I am 79 years old, have arthritis in my right hand and texting is very hard for me. I was using the other software and then they insisted I switch to this mess. I logs out continually. I take meds to my neighbor twice a day and quite often after I give him his meds in the evening he will fall asleep. I then have to wake him up to verify the visit the next morning when I come he’ll tell me he couldn’t get back to sleep. How is this beneficial to the person you are trying to assist? If I could rate this in negative numbers that would be appropriate.
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OOldvet66
Hack for this app
I’ve had the worst time with this app always taking 5 minutes to log in and 5 minutes to log out. But I discovered that if you put your phone in airplane mode you can instantly sign in and out of the app. You’ll need to physically type the patients name but still saves so much time compared to logging in the natural way.
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MKMickey Knoxxx
Terrible
This app is difficult to use. I believe this app was intentionally designed to make it more difficult for program, participants and workers. Other fiscal agents have much better applications. Switch fiscal agents if you can their applications are so much better than this one.
IWIris worker in Wisconsin
Can’t login in
Can’t login in to the app no help desk to connect to, no help from anyone! This app sucks!!!!!! The state knows that it sucks and refuses to update the app to give us real help! Logins disappear times don’t sync up it’s a mess!
MMrsfunnybunny6
