This app offers essential tools for carers, including rotas, guided care delivery, and messaging. It provides offline access to visit notes, tasks, and medication schedules, with the ability to raise concerns directly to the office.
What We Love
- 👍 User-friendly and easy to use
- ✅ Efficient documentation and record keeping
- 💡 Great for families to check on care
- 😌 Provides peace of mind for relatives
- 📈 Detailed updates and interaction
- 💯 Reliable and dependable
- ✨ Convenient for caregiving tasks
- 📄 Useful for tracking tasks and changes
- 👍 Good for care professionals
- ✅ Supports client well-being
- 🌟 Excellent for communication of care
Room to Improve
- 🐛 App freezes or becomes stagnant
- 🐛 Recent updates cause issues
- 🐛 Tasks sliding doesn't work
- 🐛 App stopped working after update
- 🐛 Travel time and mileage not recorded
- 🐛 2FA not working for US numbers
- 🐛 No longer shows upcoming visits
- 🐛 Limited view of upcoming visits
- 🐛 App icon present but no content
- 🐛 No app support
- 🐛 Access restricted messages
- 🐛 Drains device battery
- 🐛 Photo upload glitchy
- 🐛 Text size too small after update
- 🐛 Dictation not good
- 🐛 UX is very bad and slow
- 🐛 Emergency phone line not answered
- 🐛 Support agents lack knowledge
- 🐛 Communication with Birdie non-existent
- 🐛 Clashes sometimes
- 🐛 Uses all data
- 🐛 Incomplete categories
- 🐛 Medication access difficult
- 🐛 Outdated care plans
- 🐛 Slow when data is low
- 🐛 Can't make amends to reports
- 🐛 Can't see who you're working with
- 🐛 No option to call colleagues
- 🐛 Security issue with 4-digit code swipe