Worst delivery service
Nu vin la adresa, nu trimit mesaj ca vin sa livreze și apoi trimit mesaj ca au încercat dar chipurile nu te-au găsit. A trebuit sa le arat ca nici măcar nu a sunat curierul, ca sa ii conving sa livreze.
Și apoi, după ce s-au prefăcut ca livrează duc pachetul la sediul din afara orașului și refuza sa îl ducă măcar la un locker.
Prefer orice alta companie de curierat. Sunt îngrozitori.
Și apoi, după ce s-au prefăcut ca livrează duc pachetul la sediul din afara orașului și refuza sa îl ducă măcar la un locker.
Prefer orice alta companie de curierat. Sunt îngrozitori.
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Meh
The app itself is ok, the overall self service business is badly thought out. There is a reason the competition have included physycal input (touch screen) in every location. Think about that.
Update maps and remove zibra phones from couriers
Not all locations are properly corelated on maps nor do they all are registered there.. that’s why the cariers cannot find a postal adress that is on google maps but not on the app’s map… also remove zibra phones from
Couriers , iphones are normt registering any calls made by those type of oracle phones… give people proper mobiles to work with otherwise there will be a lot of delays and complaints…thank you to the person that had the patience to deliver the package for us after 4 attempts…
Couriers , iphones are normt registering any calls made by those type of oracle phones… give people proper mobiles to work with otherwise there will be a lot of delays and complaints…thank you to the person that had the patience to deliver the package for us after 4 attempts…
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Unreliable and not updated
It says the place was open on Saturday, and it wasn't. Also said it's open on Easter, but because I came here for nothing on Saturday, I knew that their own app is not updated.
I asked to redirect the package. They did not, they said it's in Magurele. I drove again here. The app is saying that the package is here, and it isn't.
One week later: they refused to give me a package that has my name on it, because I don't have the pin, only my ID.
But they didn't send me the pin. I paid for that package, it's not correct to not to hand it to me if I can prove it's mine with emails and photo ID.
I asked to redirect the package. They did not, they said it's in Magurele. I drove again here. The app is saying that the package is here, and it isn't.
One week later: they refused to give me a package that has my name on it, because I don't have the pin, only my ID.
But they didn't send me the pin. I paid for that package, it's not correct to not to hand it to me if I can prove it's mine with emails and photo ID.
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No push notifications
I get timely and useful notifications from every other courier app, but not from this one. The courier shows up at my door, not a peep from the app. Notifications are enabled in Settings, I left the app suspended in background, background app refresh enabled (shouldn’t be needed at all, but anyway), I even reinstalled it; no joy. On top of that, sessions seem to expire really quickly, so almost every time I open the app, I’m greeted by an hourglass.
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