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Caribou Coffee

Caribou Coffee

by Caribou Coffee Operating Company, Inc.

99K ratings
401 reviews
#187 in free Food & Drink
🌟 Lifestyle
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • April 4, 2015
  • July 22, 2026

Features

Developer

Caribou Coffee Operating Company, Inc.
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Caribou Coffee screenshot #1 for iPhone
Caribou Coffee screenshot #2 for iPhone
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📉no. 187
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About

Design your perfect coffee or tea with custom flavor shots and extra espresso. Choose your preferred pickup method, from in-store to drive-thru, and pay conveniently with mobile options. Save your favorite orders for quick reordering and discover exclusive perks.

✓Customizable drink orders
✓Multiple pickup options
✓Mobile payment integration
✓Save favorite orders
✓Find nearest store
✓Gift card management
✓Loyalty program with rewards
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What users say

Summarized from real user reviews of Caribou Coffee. Based on 99K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Convenient mobile ordering
  • 👍Intuitive app interface
  • 💰Rewards program with free drinks
  • 🔍Easy to locate nearby stores
  • 🤝Friendly and helpful staff

Negative things

  • 🐛App crashes and glitches
  • 🔍Difficulty finding/selecting preferred store
  • 🤔Confusing customization options
  • ⏱️Long wait times at stores
  • 🤷‍♀️Inconsistent rewards program changes
See all reviews

What's New in Caribou Coffee

5.12.5

July 22, 2026

Ordering Caribou Coffee is now easier than ever to make your drink exactly what you want and get those first sips faster with the Caribou Coffee® app. Enjoy an updated ordering experience, favorite your items and locations, order via CarPlay and then repeat tomorrow. Plus, get even more out of the app with the Caribou Perks® rewards and the share-a-perk feature.

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Charts

Top Free

📉 187-10

Food & Drink

This app dropped -10 positions in Food & Drink chart.

Last updated on August 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

The best test

This is my favorite coffee place 💖
CarmenHn38CarmenHn38

App feedback

The transaction on app does not show detail. I’d like to see what was actually ordered when on this section.
herein MNherein MN

it won’t let me order online 😭😭

this app always has some kind of weird bug and it’s not fair for the baristas to serve as tech support!!!!!!! i’m just tryna order my tea bro!!
a.m.kpha.m.kph

Love Caribou

I’m really liking the new app and the ease of it. I think the best enhancement is having the rewards show up right away vs clicking somewhere else to see what’s available. There’s only one option I wish was available when customizing: rather than ‘regular’ or ‘half’ for syrups, choosing the number of pumps would be great!
Show more
Heids457Heids457

Best

Caribou has the best flavors && absolutely love how easy the perk system is !
TaraLynn0312TaraLynn0312
See 396 more reviews

User experience

🐞

Reported Bugs

3 issues

Unable to place mobile orders

Bug

App not recognizing account/rewards

Bug

Incorrect drink orders due to app issues

Bug
✨

Requested Features

5 requests

Add tipping option in the app

Feature

Implement curbside pickup

Feature

Improve nutrition information and customization

Feature

Allow reordering of past orders

Feature

Provide real-time store wait times

Feature

FAQ

What can I do with the Caribou Coffee app?

The app allows you to customize your coffee and tea orders with various flavor shots and espresso options. You can also choose your preferred pickup method, pay conveniently, save your favorite orders, find the nearest store, manage gift cards, and join the Caribou Perks loyalty program.

How do I pay with the app?

The app supports convenient mobile payment options, including Apple Pay. You can also use an auto-reload feature to speed up your ordering process.

What are the benefits of joining Caribou Perks?

Joining Caribou Perks unlocks exclusive benefits and allows you to earn 2 Points for every $1 spent. You can redeem these points for free drinks, food, and more. Members also receive a birthday drink and a free drink after their first visit.

Can I order for different pickup options?

Yes, the app offers flexibility in how you receive your order. You can select in-store pickup, curbside pickup, or drive-thru pickup, depending on what is most convenient for you.

Is the app free to download and use?

The app is free to download. While the app itself is free to use for ordering and accessing features, there may be in-app purchases for food and beverages, and the app may display advertisements.