Caribou Coffee User Reviews
Customer Experience
~ Based on 401 written reviews from the US App Store.
What users say
Summarized from real user reviews of Caribou Coffee. Based on 99K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Convenient mobile ordering
- 👍Intuitive app interface
- 💰Rewards program with free drinks
- 🔍Easy to locate nearby stores
- 🤝Friendly and helpful staff
Negative things
- 🐛App crashes and glitches
- 🔍Difficulty finding/selecting preferred store
- 🤔Confusing customization options
- ⏱️Long wait times at stores
- 🤷♀️Inconsistent rewards program changes
Is Caribou Coffee Safe?
Caribou Coffee appears safe based on user ratings. AppsHunter Safety Score for Caribou Coffee is 96/100.
This assessment is based on 99,071 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 99,071 App Store ratings for Caribou Coffee.
Is Caribou Coffee Legit?
Caribou Coffee appears to be a legitimate app. AppsHunter Legitimacy Score for Caribou Coffee is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This is my favorite coffee place 💖
The transaction on app does not show detail. I’d like to see what was actually ordered when on this section.
this app always has some kind of weird bug and it’s not fair for the baristas to serve as tech support!!!!!!! i’m just tryna order my tea bro!!
I’m really liking the new app and the ease of it. I think the best enhancement is having the rewards show up right away vs clicking somewhere else to see what’s available. There’s only one option I wish was available when customizing: rather than ‘regular’ or ‘half’ for syrups, choosing the number of pumps would be great!
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Caribou has the best flavors && absolutely love how easy the perk system is !
I’ve been an avid user for years, but the last few months have been a steady decline in app quality. Unable to place orders, poor (seemingly AI) design updates, and glitchy effects make me not want to use it.
The app always says “oops! We spilled our coffee” anytime I try to use it. It’s been months and still isn’t working. What’s the deal? I’m specifically trying to order the strawberry pineapple energy drink.
Taste better than Starbucks
Please give the option for no ice!!
My family all loves going to Caribou in the morning for breakfast! I love that they have vegan options so our entire family can eat there! Thank you, Caribou!
Great customer service!
its yummy
I pass several local coffee shops on my way to Caribou but they are my destination. Such great customer service and the best options for my morning iced latte!
Great coffee & service!
When I first joined it was 150. And no max price, whereas now it’s $10. To have to download an app and they’re likely selling your data, I’d rather just delete it and support a different locally owned coffee shop and go back to the paper punch cards.
I have attempted to use the app several times. I get notifications for promotions. However, when I try to scan the ID code, use the number for the drive through or my phone number, I am not recognized as an account holder. No credits to my rewards account.
Great taste, great coffee, excellent location
I absolutely love this app. You are able to order ahead, so your order is ready when you get there. No wait in line times , it’s quick, easy and convenient ‼️ I highly recommend this app for real it’s a huge time saver. You can also pay online! It’s a one stop shop!!
great coffee great service
Caribou is great and the app provides some really beneficial perks.
