Carista OBD2 Reviews: Is It Legit?

Customer Experience

Positive experience34.2% of reviews
Neutral9.6% of reviews
Negative experience56.3% of reviews

~ Based on 816 written reviews from the US App Store.

What users say about Carista OBD2

Is Carista OBD2 Safe?

Carista OBD2 appears safe based on user ratings. AppsHunter Safety Score for Carista OBD2 is 92/100.

This assessment is based on 4,223 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.5% of ratings point to a safe experience
2.2% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 4,223 App Store ratings for Carista OBD2.

Is Carista OBD2 Legit?

Carista OBD2 appears to be a legitimate app. AppsHunter Legitimacy Score for Carista OBD2 is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Misleading support & broken features for VW ID.5 – Avoid!

Do not waste your money if you own a VW ID.5. Before purchasing the Carista EVO adapter and paying for a PRO subscription, I was explicitly assured by the support team that 12V battery registration was fully supported. However, the feature is completely missing from the public release app.

When I contacted support, they admitted it is only in an experimental TestFlight beta app—which crashed every single time I tried to access the Service menu. Even with an active PRO subscription, the available features for the ID.5 are extremely limited and basic.

Save your time and money. This app does not work as advertised for MEB platform vehicles, and paying customers shouldn't be treated as unpaid beta testers for basic functionality. Returning the hardware and requesting a full refund.
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Not as advertised

The website clearly states this removes seat belt chime on the 6th gen 4Runner… it’s not there. I’ve contacted support, they’ve been completely unresponsive.

RAV4 2024

Lots of features and settings to make the car work the way I want. Just make sure your car is on and actually running (not just accessories) to see all the features.

Great app

Version 10 no longer lets me connect to obdlink mx+ after I just got through paying for a year subscription to be able to use this. Please fix

Edit: device is working again and when it is, it’s a fantastic app and easy to change settings.

Rip Off, costs more than a legit scanner

OB2 scanners will stop working when they release new version - even though car is the same and I had all the functionality I wanted prior. They will keep charging you for the app even though the Bluetooth scanner they sold you is now a paperweight.

ANC

Best for Toyota and Lexus

Ok... 🤔

Are you actually fully "supporting" Honda, or are you secretly biased against it, and pushing fake service? 🤔

Because there's a statement that you're in bed with Toyota.

Why did it take you years to support Honda, aren't you "interested" in reliable cars? 🤔

Response from developer

Thanks for your review! While Honda isn't listed on our website yet, we've started supporting advanced diagnostics for some Honda models in the beta version of our app. We'd love for you to try it out and share your feedback, as it genuinely helps us expand Honda coverage. Here's how to join the beta: https://help.caristaapp.com/hc/articles/360009767900-How-do-I-get-in-the-beta. Any questions? Reach us at support@carista.com.

Everything is behind a paywall

I get that they need to make money, but EVERYTHING is paywalled by subscriptions. I’d pay once but I’m not renting a scan tool especially when techstream is available

terrible

absolutely terrible, waste of time and money. can’t even read a fault code without paying for a subscription. i’ll stick to OBD11

More customizable features

Not enough customizable features on my 2025 F150 lariat versus the 2021F 50 I had had much more customizable features

Not up to the high claims and not worth the money

I bought this device after watching loads on youtube claims done by those people who get paid referral fees. Well… it arrived within two days or so to say the next working day. I was very keen in resetting feu faults and modules on a Renault Kadjar after replacing a completely dead battery. To discover that nothing would reset correctly, no customisations available, not even the oils service reset present. Tested on a neighbour Ford, nothing extra could do that the could be done directly from car dashboard. Tested on another car, an Audi Q5… it could only do a passenger seatbelt de-activation. After all those proving tests I came to the conclusion that the ELM327 saved me and done all the resets needed on each module. To add on top of the situations explained, at the beginning, because the app didn’t had anything for my car model, I’ve sent to CARISTA/PRIZMOS a scan file of all modules in the idea and hope that they’ll work out something for my model in everyone’s benefits. After writing to them and receiving the promise that an answer will come within 24Hours… well nothing received even after 2 other requests for refund, am here giving a clear, honest review/opinion/experience description, so other people don’t go though this frustration. I hope they’ll keep the 14 days return promise and reply within time for me to return it without any hassle .
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Waste of money

Paid for a month of premium to be able to export data of RPM and other aspects of my drive to support a warranty claim, and all you can do is read live data. What a waste of £20!

Used once, now won’t work.

I paid for a monthly subscription and downloaded this app on August 5th, 2026. I used OBDLink MX+ scan tool with it to program the new TPMS on my Toyota Tacoma successfully. The app recognized my scan tool perfectly. I tried using it again with the same scan tool on my GMC Sierra, August 30th, 2026 only to find out that it won’t recognize my scan tool now. “Failed to connect,Report problem”… so I reported it and was told by app support that it didn’t work with my scan tool. I told them I used it less than a month ago and it did work. They said “thanks for clarifying but the OBDLinkMX+ is no longer supported”. Thanks, but no thanks! $20 down the tubes! So I decided to do a review. I WOULDN’T recommend this app to anyone. UNSUBSCRIBED!
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Response from developer

Thank you for your review, and we're sorry for the trouble. For the OBDLink MX+, please update the app to the latest version to ensure compatibility, as we haven't stopped supporting it. Regarding the GMC Sierra, GM vehicles require the Carista EVO scanner, as it provides the protocol needed to support them. Also, supported features vary from car to car. While the TPMS service tool is available for your Toyota Tacoma, it isn't available for GM models. If you have any questions, please reach out to us at support@carista.com

Não liberou algumas funções na BMW

A princípio comprei o plano semanal, mas não liberou algumas funções de personalização na BMW 328. Daí comprei o plano na promoção 229 reias, porém continuo sem liberar as outras funcionalidades e só ficou para os diagnósticos. Podem me ajudar? Mas o app é incrível. Parabéns!

Response from developer

Obrigado pela sua avaliação, e fico feliz que esteja gostando do app! Só para esclarecer, não oferecemos um plano semanal. As funções de personalização disponíveis variam de carro para carro, então algumas podem não estar disponíveis para a sua BMW 328, mesmo que o veículo seja compatível. Gostaríamos de analisar isso com você. Por favor, entre em contato conosco em support@carista.com com os detalhes, e teremos prazer em ajudar.

Anfangs tolle App, leider wird mit aller Gewalt versucht dem Kunden den eigenen Adapter zu verkaufen

Ich nutze die App nun schon fast ein Jahr mit einem OBDlink MX+. Leider wurden mit der Zeit immer weitere Funktionen gestrichen, welche nur noch mit dem eigenen Adapter von Carista möglich sind, früher aber durchaus durchgeführt werden konnten (z.B. Handbremse Reset Ford Focus EZ 2020). Technisch gesehen ist der OBDlink-Adapter dem eigenen von Carista überlegen, hierbei wird einfach mit aller Gewalt versucht, dem Kunden ihren Adapter aufzuzwingen.

Seit dem letzten Update – wohlgemerkt ohne Ankündigung hat man den Support des Adapters beendet, sprich, mein Premium Abo ist nun wertlos…

Das ist unterste Schublade.
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Response from developer

Vielen Dank für deine Bewertung, und wir entschuldigen uns für die Unannehmlichkeiten. Der EVO-Scanner war für Ford schon immer erforderlich, seit wir Ford unterstützen, da er das benötigte MS-CAN-Protokoll für Ford-Fahrzeuge bietet. Nur der EVO in Kombination mit Carista kann diese Funktionen ausführen. Was den OBDLink MX+ betrifft, so haben wir die Unterstützung dafür nicht eingestellt. Bitte aktualisiere die App auf die neueste Version, um die Kompatibilität sicherzustellen. Bei weiteren Fragen wende dich gerne an uns unter support@carista.com

No customer service gets back to me how to resolve app not showing functions

I bought this to register a new battery. Paid for the $20 month. Shows my car is compatible but doesn’t show battery registration option. Reported, emailed but no help besides useless ai feedback. App doesn’t even show whether I have the subscription but the website shows I don’t. However the App Store most certainly shows I paid for it and I logged in and out. Prob hours of trouble shooting trying to get it to work. I don’t recommend this OBD.
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Does not do anything

Checked the Carista website, my car model is listed as compatible.
Bought the app and was charged twice for the same app.
Tried to get it to work on multiple occasions but could not access any settings in my car.
3 incident reports logged and multiple chats with customer service and still did not work.
Denied a refund even though I was mis-sold the product.
£25 down and about 6 hours wasted.
Buy this app at your own risk.
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Excelente aplicação.

Aplicativo muito bom, sugestão: se for possível uma nova versão, com mais modificações em veículos com PQ25 do grupo WV, exemplo gol a partir de 2018.

Response from developer

Obrigado pela sua avaliação! Fico feliz que esteja gostando do aplicativo. Boa notícia: o seu veículo é compatível! Você pode conferir as funções disponíveis para o Gol aqui: https://carista.com/apps/supported-cars/vw/gol/3rd-gen-fl3 Se tiver qualquer dúvida ou quiser mais detalhes, é só entrar em contato conosco em support@carista.com

Dont get this scanner

Need subscription to do anything at all

Not Happy

Difficult to use, app is all about marketing, not intuitive at all