Carnival HUB

Carnival HUB

Maximize your fun aboard!

439K ratings
3423 reviews
Free

Details

  • Released
  • Updated
  • January 15, 2015
  • August 14, 2026

Features

Carnival HUB screenshot #1 for iPhone
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Carnival HUB screenshot #9 for iPhone
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About

Plan your cruise vacation before you go by booking excursions, packages, and checking in. Once onboard, access ship schedules, dining menus, deck plans, and communicate with fellow passengers. Internet purchase is not required for most features.

Pre-cruise booking for excursions and packages
Digital check-in and boarding documents
Onboard event schedules and reminders
Dining menus and venue information
Deck plans and itinerary details
Onboard chat with friends and family
Virtual queue for skipping lines
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What users say

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What's New in Carnival HUB

4.5.0

August 14, 2026

Smooth sailing ahead! This update includes improved chat notifications, bug fixes, and performance improvements to help you stay connected and make the most of your Carnival HUB app experience.

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Charts

Top Free

📉 72-5

Travel

This app dropped -5 positions in Travel chart.

Last updated on September 18, 2026.

User reviews

Happy

Great first time experience minus the lack of hot vegetarian options. Lots of yummy salads but things like macaroni(hot) meals all had meat added to them.
Other than that we loved the trip and can’t wait to go again. Also we loved a lot of the entertainment however, the violin group Dynastrio was the best!!! Also the piano man from Amsterdam had my attention every evening!
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Ship maps didn’t work

The app worked great for the most part but the ship maps would never open. That would have been a huge help when we were not sure where we needed to go and which decks went through and which ones didn’t.

Chat Function

The chat function is not reliable. Had to visit customer service just to get it to work. Paying for something that isn’t reliable is NO FUN on The FUN SHIP!

Carnival Venezia

The experience was spectacular, and the service from the staff was excellent. The restaurant staff maintained a pleasant atmosphere at all times. I want to give a special shout-out to Kadek and Supardi; they served us excellently and made our experience unforgettable.

Improving

App is improving. I love the easy of app. Everything is right there! Helps me organize my day and I can text other iPhone users free of charge over Carnival WiFi!

Developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and freezes

Bug

Account information not always accurate

Bug

Inconsistent performance across devices

Bug

Difficulty maintaining chat connections

Bug

Requested Features

5 requests

Ability to add personal events to schedule

Feature

Integration with ship's medical/safety systems

Feature

Offline access to account and folio information

Feature

Enhanced dining reservation and management

Feature

Improved group coordination and location sharing

Feature

FAQ

What does the Carnival HUB app do?

The Carnival HUB app helps you prepare for your cruise by allowing you to book excursions, spa treatments, and drink packages, as well as complete your check-in. Once onboard, it provides access to daily schedules, dining menus, deck plans, and allows you to chat with other passengers.

Do I need to buy internet to use the Carnival HUB app?

No, onboard internet purchase is NOT required to use most features of the Carnival HUB app. You can access schedules, menus, deck plans, and itinerary details without an internet package.

What are the costs associated with the Carnival HUB app?

The app itself is free to download. Some features, like onboard chat, have a low, flat activation fee. Ordering food and beverages for delivery onboard also incurs fees. Excursions, drink packages, and spa treatments booked through the app are additional purchases.

Is the Carnival HUB app available on all devices?

While the description doesn't explicitly state compatibility, mobile apps like this are typically available for both iOS and Android devices. Users can check their respective app stores for availability on their specific smartphone or tablet.

What are the main benefits of using the Carnival HUB app for my cruise?

The app streamlines your cruise experience by allowing pre-cruise planning and booking, providing easy access to onboard information like event schedules and menus, and facilitating communication with friends and family. It also offers convenient features like virtual queues to save time.