Carnival HUB User Reviews

Customer Experience

Positive experience79.5% of reviews
Neutral8.4% of reviews
Negative experience12.1% of reviews

~ Based on 3,101 written reviews from the US App Store.

What users say

Is Carnival HUB Safe?

Carnival HUB appears safe based on user ratings. AppsHunter Safety Score for Carnival HUB is 94/100.

This assessment is based on 439,190 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.8% of ratings point to a safe experience
4.0% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 439,190 App Store ratings for Carnival HUB.

Is Carnival HUB Legit?

Carnival HUB appears to be a legitimate app. AppsHunter Legitimacy Score for Carnival HUB is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I LOVED the HUB

I really enjoyed the HUB letting me know everything I could choose from for the daily activities on the ship.

I loved that the seated dining option was listed and that there were Vegan 🥗 choices (and more than just salads) and all of the menus were available on the very first day. Joni and his crew serve our family and they were amazing!!!
Show more

Slow Start But Overall 👌

My Wife and I was trying to keep in touch with the app but unsuccessfully only to find out that if you both don’t connect to the WiFi it’s impossible to connect to each other. So, after we did that it was no problem. We stayed in touch only on the Ship 🚢. Doing Everything you Ship had to offer. And it’s crazy because this is not our first Rodeo LoL. Have Fun You Deserve It.
Show more

Very good app

Information is very organised, easy to find. Connectivity in back of the ship is less.thats need to be improved

Excellent App

We did not buy WiFi but you can still use the App which makes it very convenient. All group bookings appear and you can also like events coming that then appear as reminders. Made the cruise extra enjoyable.

Great addition to the trip

This is a very well done app including the special
Mode it goes into once your in the cruise - easy to book things while on the cruise and efficient in showing what charges you incur while on the journey- well done Carnival

Great but missing a valuable option

This app is great, but really needs an option for you to be able to message/contact/alert your fellow cabin members. There were a couple of times where plans changed and one person was off doing their own thing and we couldn’t let her know that our meeting times/place had changed.

Extremely impressed

App was really good to know what was happening around the ship, off ship excursions and other notifications. Was easy to use and very useful

Carnival cruise frenzie

Omgosh I just came back my cruise to Ensenada and Omg it was great! I didn’t get the drink package cuz I thought it was a waste of money! I took my gratitude off just for the fact I tipping money instead you could do that on the second day. For being my first experience going in the cruise overall it was amazing! So much fun ! Ready to book another cruise lol
Show more

Great App

Loved using the App

Great

I loved it

Love it

Extremely helpful easy to use

Love the Hub!

Everything you need to know is available on the hub. It’s very easy to navigate.

Carnival app

It is easily to use and navigate on the app.

Love them

Loved my time on my last carnival cruise! Went to Cozumel on the Valor

When the app worked as designed.

During the entire cruise the application access was at best functional for a short period. Understanding Carnival prefers cruisers to purchase the premium access to the Hub. I believe guests should at least be able to access basic features within the hub. Something to consider.

They force you to rate the app to use it

Typical bullying by Carnival. I’m not surprised.

Good

Good

Hub use

The hub was really easy to use. Everything was on there to see what was on and to book into dinning rooms and shore passes.
One thing I think would be useful is to include to texting feature in it rather then charge $8.00 per person I think carnival could afford that as they are making enough with other facilities on the ship. If you want the cruise to become paper free what you spend on print of all the things that get put into the mailbox.
Show more

Internet

My internet kept crashing and guest services didn’t know enough about it every time I had an issue they wanted to contact my bank when the issue simply required unlocking my card not my account

Awesome!!

Very easy to use and a great way to keep up with all the activities and food all aboard the ship