Reselling personal information
This site will take your personal information and resell it you will see and uptick in spam. Also it promises to give you up to $100 off your first order in the app, but never gives you a coupon code.
They charged me twice
I don’t know why but they have charged my card twice and this isn’t the only issue I had too. I’ve had shipping issues with no package being delivered and it’s a whole process for them. Idk I hope you get the luck the draw using this app because I don’t get it. 230 dollars charged twice on rent day at the end of month. thanks.
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Pretty Decent
They’re pretty great with pricing I could never complain. Some of the parts they have to offer are the same or even better than Summit Racing in Ohio and the prices are either the same or cheaper
Broken promises - Don’t trust this company
I ordered a catalytic converter that was listed as “guaranteed” to fit my particular year, make, and model on the website. The website also stated this was an unreturnable part. When I took the part to my mechanic he let me know the part was too small and even with welding it would cause my Mercedes sound like a truck. When I contacted CarParts.com, and explained the that this part was guaranteed to fit but actually did not fit, I was put off numerous times over 3 months. Since May I’ve called just about every other week. Each time I called I was promised a call back by the end of the day or within a few days. I did not receive 1 callback including promises made by managers. My last call this past week I was told that my request for a refund was denied and did not offer any compensation. I requested to talk to a manager but was told none were available but one would call me back. I’m still waiting for a manager to call me back. I’m the denial they cited that the part was unreturnable but did not hold themselves accountable for the false promise that the part would fit. They referred to the manufacturer, Magna, denying the refund. Even if Magna denied the refund, CarParts.com bears responsibility because they guaranteed it would fit my pspecific year, make, and model. That’s the only reason I was comfortable making the purchase. This company and the employees lack integrity. Because so many gave me the same promise to check into it and would get back to me by the end of the day says that this must be a part of their training. They are trained to lie if necessary? Wow! I do not trust them at all with future business. It was a horrible experience. Next stop Better Business Bureau…
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Experience
The app is just slow and lags and freezes
Fuel pump
Love buying parts from CarParts.com!! Great price and fast shipping!!
Rip off
Parts never showed up -no customer service
Part
My first order is screwed up 7 days late as of now! Customer is livid! He needs his car ! And car parts can not help evidently!
🏆🏆🏆🏆🏆
Great service came 3 days earlier
Good
Very good
Parts
out of stock telling me too late I have to have the parts asap
💯
Best app for carparts
Car parts
Good
Too much
I am reviewing how to stop messages altogether. Y’all don’t seem to understand enough is enough. Three already this am.
Wrong part
The part sent was too short
Best in the market !!
I highly recommend CarParts.com by far they have the best prices in the market !!!
Still waiting
Was told my part would be here by the 16th if I ordered it on the 12th and I went with quickness rather than price because it was cheaper on another site but would have taken longer to receive. It’s the 17th and I’m still waiting no updates on the tracking site my mechanic is waiting and I’m thinking of ordering it from Amazon to get it Sunday and be done with it and return this. Not sure if I’d recommend bc each experience is different but this one was not a good one that would make me want to return to order again. We’ll see what the rest of the day is and if it’s received by days end which I doubt it’s already after 5pm here and again the tracking hasn’t been updated in 24 hours since yesterday
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Sparks plugs
Buenas partes buenos precios
DO NOT BUY FROM HERE
Last time I ordered shocks for a 2013 ford escape, all 4 of them were useless. Had to buy them at AutoZone. Gave them one not opportunity, bought some brakes for a 2001 jeep Cherokee, original delivery date came and went, had to reach out for them to ship it out. It will be a week to get my parts. Lesson learned, I’ll pay AutoZone and O’Reilys prices over this place anytime. Take you hard earned money somewhere else. And if you run a business, don’t use this place as you’ll never get your parts on time.
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Coils &plugs
Yes good morning car parts.com. I really appreciate the parts that came in . Good quality parts.
