CarParts.com User Reviews

Customer Experience

Positive experience47.1% of reviews
Neutral3.9% of reviews
Negative experience49.0% of reviews

~ Based on 306 written reviews from the US App Store.

What users say

Is CarParts.com Safe?

CarParts.com appears safe based on user ratings. AppsHunter Safety Score for CarParts.com is 96/100.

This assessment is based on 39,038 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 39,038 App Store ratings for CarParts.com.

Is CarParts.com Legit?

CarParts.com appears to be a legitimate app. AppsHunter Legitimacy Score for CarParts.com is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the App But

After the latest update app won’t start it just goes white then closes I’m on iOS 27 beta 3 please fix this I use this app all the time for parts for my car.

Bad app

The app does NOT open so it’s unusable

Cancel

No ser optuon cancek membership

WTF Crazy making app

Half the buttons don’t work. Or they take a million years to get where you want. Was going to look into the membership but the damn button doesn’t do anything. Plus the website says 5% off first order in app. That’s why I got the stupid app. But after I got it, the damn offer for 5% off was gone. I’m not sure I want to do this anymore.
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Great site for dependable parts.

I’ve never had an issue with parts grin this site. Never had an issue returning a part I didn’t need. Not a place for TEMU parts, so rest assured, you’re not getting a different quality than what’s posted. Car parts.com is the PLUG

Great services!

All parts come fast and are true to their quality.

Received my very first order. 4 spark plugs And only 3 we’re in the box

Very first order. Simple 4 spark plugs and only 3 are in the box. Not to a good start.. not sure I will use tho site again.

Affordable

Has a variety of parts and they are affordable. Delivery is fast.

Rip off

I ordered a hub brake kit for my ranger thats like a $350 part and it just never got delivered, still says out of stock and wont give a refund. Ordered last spring currently fall.

Great

This has been a game changer since I’ve started buying parts myself. Heck some of the jobs I needed to do were simple enough for me to do them so good by shady mechanic up charges

Honest review

Car parts has cheap and available parts. Problem is “extended protection plan” doesn’t actually work. Delivery was delayed. This is my first time making a purchase from carparts.com. Package was poorly closed with holes and grease marks. I ordered valve lifters(8) and a full gasket set.
Only received 4 lifters, full gaskets set and a $20 gift card from Uber Eats. When I tried to summit a claim the option wasn’t available. I spent $5 and some change for a protection plan for lost or damaged parts and I can’t even use the feature to make a claim. I will give them another opportunity to make it right and I will shop another time with the company but I need something reliable. And stress free from having to worry about delays or lost/damaged parts. Hope this review helped others
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Stolen my money

Them stolen 56 dl of my card for a part what a never ordered

.

Muy caro los precios

Great app

I’ve never had a problem getting in contact with them

Lisa yes I drive a pickup

I really love ordering from carparts.com!! They’re cheaper than the “car parts” place around town. Ya know the ones that ya have to go back 2 or 3 times just to get the correct part. Car parts.com delivers quickly usually 3 to 5 days. Becoming a member is well worth it!!

Buenas piezas

Super precio

Return procedure

Happy with part - unhappy with damaged trim

charged twice with no product

charged twice with no product

2011 e350 Benz

Thank you all for your effort so I can get my two headlights

Best selection of parts.

My 1998 Jeep Grand Cherokee need radiator hoses only CarParts had all the hoses I needed